LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.69

4.7 Rating 7,851 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,851 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“friendly, helpful and efficient and understanding”

Helpful Report

Posted 6 years ago

“The lifeline was purchased for my mother in law after she had a fall. It gives us piece of mind knowing she can call for help if she needs it.”

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Posted 6 years ago

“Fortunately I have not need any emergency services since buying the system, so I can’t really comment on it’s effectivness”

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Posted 6 years ago

“So far so good haven't set it up yet as am on holiday till 13th Sept.”

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Posted 6 years ago

“Excellent service! Next day delivery. The sales staff were amazing and the set up staff were outstanding. Feel great and know my mum is safe and if she needs assistance it’s there!well done lifeline”

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Posted 6 years ago

“Everything so far has been very easy and efficient. I received my equipment on time and it was very easy to set up,install and test. I contacted LifeLine24 by telephone to request some extra pamphlets for friends and received them next day! I needed to shut off my electrical supplyto get some mods done in my house so pressed my wrist button and let the operative know and did so again when work was complete and both contacts were pleasant and easy.”

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Posted 6 years ago

“Pleased with the service and product. Setup was easy. Helpline was great.”

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Posted 6 years ago

“very helpful and uncomplicated system ideally suited to those of us who may struggle with keeping up with technology the team were superb, making it a very simple process to set the unit up thank you so much Lifeline 24 Mr A Richards”

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Posted 6 years ago

“Equipment came on time easy to set up testing worked fine, so why not very good, ordered on web told you get a discount to get this you have to put in a code which they give you on the first page but by the time I got to the order page I had forgot. It started 3 months free, which is correct but it does not tell you this 3 months is taken out of the yearly charge on year one so next year will be a lot more exspensive.”

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Posted 6 years ago

“Its seems very good, no need to worry about falls or illness when i find myself home alone, its given me and my family peace of mind, thank you”

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Posted 6 years ago

“Very efficient service from online order to next day delivery and speed which phone was answered when doing the set up tests. All round excellent!”

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Posted 6 years ago

“Dear Olivia, Thanks. I managed to install my new Lifeline24 yesterday thanks to your patient telephone team: I could never have managed it alone. The extra £35 set-up fee for the first year is acceptable but I never was told in print that every yearly renewal would not be £119 as explained on your brochure card which picked up at the surgery - but would have to be £154every year. I can manage this first year but may have to review matters next year. David Quarmby (Rev.) When I W”

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Posted 6 years ago

Dear Mr Quarmby, Thank you for leaving us a review. I am pleased to hear that you have been able to successfully install and test your Lifeline alarm system. I am very sorry that you feel the renewal price for your second year of service may be unmanageable. We endeavour to keep our costs as low as possible to ensure that our customer can continue to use the service for as long as they need it. I have requested a member of our friendly Customer Services Team to contact you today to discuss the alternative options for your renewal. If there is anything further we can do to be of assistance in the meantime, please do not hesitate to call us on 0800 999 0400. Kind regards, Ruby.

Posted 6 years ago

“After a recent stay in hospital and living on my own is reassuring for me and my family to know that help is at the press of a button.”

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Posted 6 years ago

“I was very pleased with the service and the way everything was explained. My aunt feels more secure since it arrived.”

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Posted 6 years ago

“It was so easy to order over the phone and it arrived on time and was easy to install. Excellent”

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Posted 6 years ago

“We were very pleased with the information we received.”

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Posted 6 years ago

“Alarm arrived very speedily and the set up was straightforward. Testing worked a treat and we had the alarm up and running in no time”

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Posted 6 years ago

“Very fast delivery and very simple to set up would recommend.”

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Posted 6 years ago

“Didn’t arrive in 24 hours of being ordered. But now all set up and tested ready to use.”

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Posted 6 years ago

“Very fast delivery was delivered next day , only had Lifeline just over a week now .was tried ones .button was pressed and was answered fast”

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Posted 6 years ago

LifeConnect24 is rated 4.7 based on 7,851 reviews