LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.70

4.7 Rating 7,755 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,755 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We chose to use Lifeline having previously used one for my mother a few years ago with great success. A quick easy process to order, which was received the following day as promised. Installation can't be easier, and only took 15-20 minutes including test calls. I cannot recommend this product highly enough, both for peace of mind, and knowing that in the event of an accident / fall there is someone on hand immediately.”

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Posted 4 years ago

“When testing the alam with call centre operator very professional”

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Posted 4 years ago

“I find this is such a brilliant service and feel much safer now that I have the Lifeline 24. The staff on the other end of the telephone line are so friendly and helpful.”

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Posted 4 years ago

“It’s so good to now have peace of mind for my mum. My mum Joan to my surprise wears it all the time on her wrist and also says she feels safe. My mum likes to wonder around her garden which is quite long , but, having tested it the full length even there I know she would have help should she retire it thanks lifeline. Your staff are so lovely and understanding too.”

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Posted 4 years ago

“Good product, excellent service, (ordered 4pm arrived next morning) easy to set up, all up and running and tested within 2 hours, very pleasant and efficient lady to help with testing, all in all a good experience , and because I live alone, I know that if I do need help it is only a matter of pressing the button on my wristband, and help is at hand.”

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Posted 4 years ago

“Quick and easy set up arrived the next day after ordering and has already set my mind at rest about leaving the wife at home alone”

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Posted 4 years ago

“very quick and easy. thank you. one of my disabled club friends was found unconcious in his home a couple of weeks ago. and as i had been thinking about an alarm for some time, this finally made my mind up for me.”

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Posted 4 years ago

“Feel safe at home”

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Posted 4 years ago

“VERY PLEASED THAT I DECIDED , FINALLY, TO GET THIS DEVISE......PEACE OF MIND................HAVE RECOMMENDED IT TO ALL MY FRIENDS!!”

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Posted 4 years ago

“Great service.even got a next day delivery so that it could be installed at my mothers home before I left. Thank you. Only wish more businesses could be so prompt.”

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Posted 4 years ago

“Fortunately during the year I have been with Lifeline and wearing the button around my neck, I have not had to use your services but living alone and being elderly it gives me confidence should I need help. I did accidentally set the alarm off and the response was immediate. Thank you Lifeline”

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Posted 4 years ago

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Posted 4 years ago

“Excellent service, very prompt and easy self installation.”

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Posted 4 years ago

“Great service to be up & running within 24 hrs of the order”

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Posted 4 years ago

“I have only had this alarm service for nearly a week but so far I am happy for getting it installed as it makes me feel more confident that if I am ill and need urgent medical attention then I will have it at a click of a button 😊”

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Posted 4 years ago

“Great product, gives us all peace of mind to know my mum can call for help. The call centre staff we’re extremely helpful and very easy to talk to”

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Posted 4 years ago

“This is a much more economic service than I previously had. Although I'm not very practical I managed to set it up myself. All has gone very smoothly. My only addition would be that at the sales call and when you sign up - you're told that you will have to fill in your personal contact list prior to installation.”

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Posted 4 years ago

“The service was very good and the operators were pleasant and helpful during testing. However the system failed the distant test and limits the usefulness of the system as it does not work from my garden. Still considering the next move”

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Posted 4 years ago

Dear Brian, Thank you for leaving us your feedback. I am pleased to hear that you have been pleased with our service and found our operators to be pleasant and helpful. Our standard alarm pendant is has a range of up to 100m,depending on the property, it should cover the user within the home and garden. I can see you have since been in contact with our Customer Service team who have been able to arrange a pendant with an extended range of 150metres. Should you have any further feedback or queries, please do not hesitate to get in touch. Kind Regards, Lifeline24

Posted 4 years ago

“Arrived very efficiently, thank you. I didn’t find it overly easy to understand how to install, didn’t realise it had to be inserted into the main telephone line, as there isn’t a suitable elec point there it had to be installed upstairs in a secondary main television point, which, after testing confirmed was not ideal but acceptable. However, I called for help which was excellent throughout the setting up & testing ( thank you Lucy, Rachel, Rachel (it) & Nicky & someone else I think!) thank you, Sarah”

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Posted 4 years ago

“Very helpful and very much on the ball as the first evening we had a power cut and they were on the phone immediately to see if I was OK, and I hadn’t even registered it which I did the next day! Very impressed thank you.”

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Posted 4 years ago

LifeConnect24 is rated 4.7 based on 7,755 reviews