LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.69

4.7 Rating 7,844 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,844 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It has given my family peace of mind as we are now living alone after 6 years with others in the house.”

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Posted 4 years ago

“very helpful and cheerful call center personnel”

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Posted 4 years ago

“My Mum has only recently received this so it’s too early to give a review, but we have got peace of mind knowing she has it. Brenda Nelms”

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Posted 4 years ago

“So easy to buy and set up hassle free”

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Posted 4 years ago

“Exellent service - very reassuring. My telephone queries were answered promptly and efficiently. I would definitely recommend to others.”

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Posted 4 years ago

“Quick delivery. Easy to set up. Would recommend”

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Posted 4 years ago

“Fantastic service and agents on the phone are brilliant.”

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Posted 4 years ago

“Fast delivery from the time of order. Very easy To set up with very helpful and friendly Lifeline staff. I now have peace of mind And know I’ll be alerted if my mom has any problems. I’ve already recommended the product to loads of people.”

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Posted 4 years ago

“Very happy feel safe now ... thanks to lifeline......”

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Posted 4 years ago

“Setup good but too early to comment. Relaxed with backup.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Brilliant speedy service. Ordered Wednesday afternoon and received before lunchtime on Thursday. Reasonably easy to set up. Clear instructions to follow to test the product, making that first contact with the centre. My mum and the rest of the family now feel much more reassured that she will be safe and receive an appropriate emergency response should there be a need in the future.”

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Posted 4 years ago

“Easy to install following a very quick delivery. Gives me peace of mind when My 86 years old Dad is home alone after a recent spell in hospital. Reassuring to know that he can get assistance if he were to have a fall or needed help.”

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Posted 4 years ago

“Bought for my 95 year old mother following a fall and broken hip. She and all the family feel reassured that she can summon help when required.”

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Posted 4 years ago

“Brings comfort within a professional and helpful team, everyone who feels unsteady should invest to protect”

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Posted 4 years ago

“The installation process was straightforward and, having had to use the service almost the next day, the lady who responded was very reassuring and the whole process worked very effectively. I was rescued very quickly! Good to have this peace of mind, for me and my partner.”

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Posted 4 years ago

“Very pleased with service and how quickly it was delivered.”

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Posted 4 years ago

“It was difficult to set up but now working ok”

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Posted 4 years ago

Good Morning, Thank you for your feedback. I am sorry to hear of the difficulties you experienced with the setup of your system. I am pleased to hear that you have been able to successfully test the alarm unit. The alarm systems are designed as a 'plug and play' system. Meaning they simply need to be plugged into the phone line and a power socket. For further information, you can visit our installation guide: https://www.lifeline24.co.uk/installing-your-lifeline-alarm/. We are mindful that not all of our customers will find the setup to be straight forward so our friendly Technical team are always on hand should you have any difficulties. Should you have any further concerns or feedback, please do not hesitate to get in contact. Kind Regards, Lifeline24

Posted 4 years ago

“Excellent customer service”

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Posted 4 years ago

“Fortunately I have not had to use it in earnest, but all seems good so far.”

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Posted 4 years ago

LifeConnect24 is rated 4.7 based on 7,844 reviews