LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.70

4.7 Rating 7,747 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,747 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 13th November 2024

Nigel Hill

LifeConnect24 5 star review on 3rd May 2024

Pete Smith

LifeConnect24 5 star review on 13th May 2022

Andrew Southgate

LifeConnect24 5 star review on 5th March 2022

Steven North

LifeConnect24 5 star review on 15th February 2022

Sarah Fallon

Anonymous

Anonymous // 01/01/2019

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“Very easy to set up and test. Only trouble is that the sticky label was difficult to remove without tearing and left residue!”

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Posted 3 years ago

“Excellent prompt service. Less than 48 hours between order and delivery.”

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Posted 3 years ago

“Only just plugged in and tested, but so far, so excellent.”

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Posted 3 years ago

“Competitive price, good service,easy to setup and test worked from the garden 30 yd's distance.”

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Posted 3 years ago

“I have only just set up the Lifeline 24, it arrived very quickly after ordering and was very easy to set up. Testing it was easy and any questions I had were answered by the operators who were very helpful.”

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Posted 3 years ago

“Brilliant service from start to finish”

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Posted 3 years ago

“Arrived promptly and it worked when tested. Call centre staff friendly and reassuring. Thankyou.!”

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Posted 3 years ago

“I have peace of mind found easy to install”

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Posted 3 years ago

“Easy set up… fast delivery… only issue we had was we were quoted two different prices?”

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Posted 3 years ago

“Very pleasant on phone at set up”

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Posted 3 years ago

“Excellent service, fast delivery. Very easy to install.”

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Posted 3 years ago

“Brilliant customer service. Item ordered and delivered within 24 hours. Highly recommended.”

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Posted 3 years ago

“Just installed and so far the response has been excellent.”

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Posted 3 years ago

“Great purchase & peace of mind for my mother in law & myself, easy to fit & the customer service call centre is Brilliant👍🏻”

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Posted 3 years ago

“I have no fault with the intial delivery and service while installed. Cancellation of the product and direct debits is not easy, on contacting to cancel, with payment already taken. There is a diversion to not cancel and to hold onto additional money to put account 'on hold' for the future. There is a reluctance by customer services to put things in writing and deal with email requests. This has resulted in overcharging by 6 months and 'fluffing' of reasons why it was dealt with in that manner by Lifeline. They advertise as 'no contract' and 30 days notice cancellation but appears that cancelling is more difficult to actually action when it should be a simple process.”

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Posted 3 years ago

Good Afternoon, Thank you for getting in touch. I am sorry to hear of the difficulties you have experienced with the closure of your account. I can see that a member of our Senior team has since been in touch with you to finalise the account closure and stop any future payments. Again I would like to apologise for any confusion or delays with the account closure. I do hope this issue has now been resolved but if we can be of any further assistance, please do not hesitate to get in touch. Kind Regards, Rebecca

Posted 3 years ago

“Ordered Monday, delivered Tuesday for peace of mind as we go on holiday tomorrow. Easy to fit, test and all round very pleased”

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Posted 3 years ago

“So far so good tried wrist button but far too large Have not had occasion to test fall detector”

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Posted 3 years ago

“I am over 80 years and unable to install it”

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Posted 3 years ago

“Husband has the wrist watch alarm which is great for him. Puts his mind at ease when on his own as he knows if he falls someone will call him”

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Posted 3 years ago

“Found everything easy to do and set up was simple. Was a couple of days late being delivered but that was the fault of Royal Mail. Would highly recommend Lifeline 24 for elderly relatives to give them peace of mind.”

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Posted 3 years ago

LifeConnect24 is rated 4.7 based on 7,747 reviews