LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.70

4.7 Rating 7,748 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,748 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The system set up was incredibly easy and the responses from the Lifeline team were instantaneous”

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Posted 3 years ago

“Very professional and superb quick service”

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Posted 3 years ago

Dear Lisa, Thank you for your review. I am pleased to hear of your experience with our service. Should you ever require any further assistance, please do not hesitate to get in touch. Kind Regards, Rebecca

Posted 3 years ago

“Arrived very quickly and easy to set up. Call centre answers very promptly when you do a monthly test.”

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Posted 3 years ago

Dear Margaret, Thank you for your review. I am pleased to hear about your experience with the setup of your system. Please let us know if you require any further assistance. Kind Regards, Rebecca

Posted 3 years ago

“So far very pleased with the service. Its clear and easy to set up. Haven't had to use it yet which is good but feeling confident for if I do.”

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Posted 3 years ago

Dear Julia, Thank you for your kind review. I am pleased to hear how easy you have found the initial setup. We do hope that you never have to use your system, but I hope you are provided with peace of mind knowing we are always available if you do. Please let us know if we can be of any further assistance. Kind Regards, Rebecca

Posted 3 years ago

“So far excellent service and easy to set up”

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Posted 3 years ago

“Brilliant, speedy service and a straight forward instruction pamphlet and really helpful testing staff. A wonderful product and the most helpful staff, thank you.”

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Posted 3 years ago

Dear Debbie, Thank you for your review. I am pleased to hear about your experience with the setup and testing of your alarm. I will ensure to pass your feedback on to our helpful staff. Should you ever require any further assistance, please do not hesitate to get in touch. Kind Regards, Rebecca

Posted 3 years ago

“It has been so easy to set uo lifeline24 for my mum and you cant put a price on your elderly familys safety”

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Posted 3 years ago

“Excellent service, so quick and easy..”

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Posted 3 years ago

“Ordering was easy and prompt delivery. When setting up the device, instructions were easy to understand and staff at the call centre were polite and helpful. So far the 3 tests that we did worked well and they even turned up the volume so my mother could hear better as she is a bit deaf! Would recommend.”

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Posted 3 years ago

“Absolutely brilliant, dad's had 2 falls & we were informed straight away. Peace of mind for the whole family.”

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Posted 3 years ago

“Lifeline has given my husband and I extra help if needed in an emergency. Great customer service.”

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Posted 3 years ago

“They offer a lot of choice, for your requirements.”

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Posted 3 years ago

“Bought this for my mother. Brilliant so far, long may it continue.”

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Posted 3 years ago

“Next day delivery Easy to install and set up Courteous staff Value for money Peace of mind”

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Posted 3 years ago

“Excellent service, staff helpful, am very impressed at present”

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Posted 3 years ago

“Speedy delivery, easy set up, very kind and patient people at the 'other end' for the initial test. Sorted!”

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Posted 3 years ago

“Only ave it , everything seems fine”

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Posted 3 years ago

“Not received this yet!!!!”

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Posted 3 years ago

Dear Elaine, Thank you for getting in touch. I am sorry to hear about the delays you have experienced with your order. From looking into your account, I can see that you have now received your alarm. As a goodwill gesture, and to ensure you have not paid for any time you are unable to use. I have added a month of free service to your account. Should you require any further assistance, please do not hesitate to get in touch. Kind Regards, Rebecca

Posted 3 years ago

“Helpful person took our order which arrived the following morning. Instructions were straightforward and we're all set”

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Posted 3 years ago

“Very easy to set up, pleasant people when you need help. Gives me peace of mind. Very pleased.”

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Posted 3 years ago

LifeConnect24 is rated 4.7 based on 7,748 reviews