LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.69

4.7 Rating 7,850 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,850 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

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“Received order next day as stated. Application easy to complete.”

Helpful Report

Posted 6 years ago

“It was quick and easy to sort out and the staff were helpful and courteous. My husband recently had a stroke and I am back to work so knowing that he has Lifeline 24 is such peace of mind in case of an emergency. Thank you.”

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Posted 6 years ago

“Everything from purchase to use has been easier than I expected. My father-in-law is all up and running with his alarm and is very happy with the service. All of the operators were so friendly and reassuring when we were testing the alarm, and that has given him and us a lot of confidence. Thank you !”

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Posted 6 years ago

“Prompt delivery within 24 hrs as promised and it was straight forward to set up. My 90 yr old father checked it himself 24 hrs later after installation as requested. It gives everyone in the family peace of mind as he lives on his own now.”

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Posted 6 years ago

“Highly informative.seniors can take preventive r precautionary measures t prevent serious health issues.”

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Posted 6 years ago

“Good to hear a friendly voice on the end of the phone. So reassuring to know. My family are pleased I’ve got a Lifeli e 24.”

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Posted 6 years ago

“I purchased the lifelines on behalf of my aunt and uncle and found the support and advice extremely helpful. The set up was quite simple and with the instructions provided and the lady at the end of the telephone we managed it together quite quickly. The whole process from ordering to having the lifelines in place is commendable. Thank you”

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Posted 6 years ago

“Easy to install, delivery received on time, happy with the product so far as only had a few days.”

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Posted 6 years ago

“Very prompt service. Easy to install and test. My mother now sleeps peacefully knowing she can summon help at the press of one button”

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Posted 6 years ago

“The service was excellent, prompt delivery and very easy to set up. Purchased for my father who lives in a very rural spot on a small holding. When testing the range of the alarm the telephone ladies were very helpful in allowing me to make several tests out around the yard and garden. It was very reassuring to find that the whole of the farm yard and garden were covered. This lessens the worry for the family and makes my father feel more secure as he has had a few falls both in the yard and the house. Thank you Lifeline 24.”

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Posted 6 years ago

“Bought this for my Mum who recently had a fall & lives on her own. Prompt delivery service. I set it up for her & it was easy to follow the steps. The staff on the other end of phone was very friendly & helpful. We all have peace of mind now. Thank you.”

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Posted 6 years ago

“Very easy to order and install. Struggled with phone off the hook procedure, haven’t got it working correctly yet, could be phone line supplier rather than Lifeline24. Gives confidence to the Lifeline user.”

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Posted 6 years ago

“Used service within a week of installing very pleased with quick response, and quick refund when I changed the package too thankyo”

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Posted 6 years ago

“Fast efficent delivery and service. People answering are very polite, helpful, and do not rush you.”

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Posted 6 years ago

“Very easy to order, delivery was quick (next day) and easy to set up and be ready to use. I had a bit of trouble initially, which was due to the phone system in my father’s house and nothing to do with Lifeline, I did numerous set up tests, all of which were promptly answered with patience and curtesy. Their only concern was that we could get the system working. Given peace of mind to all the family and would recommend.”

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Posted 6 years ago

“Very impressed by service and General friendliness of reps”

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Posted 6 years ago

“Kit came very quickly once ordered, which was an easy process and it was simple to install.”

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Posted 6 years ago

“Not really had anyone to see if all Set up Ok”

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Posted 6 years ago

“A company that do what they say they will.”

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Posted 6 years ago

“Fast and easy ordering ,arrived next day, easy to install,, helpful staff,, ordered for my mom she pressed the help button and the lady that answered her call was excellent mom was confused but didn't need medical help ,,she couldn't get her new telephone to work,, the lifeline staff were great, and called me so that we could sort moms problem,, thank you lifeline for your care. we feel confident that if an emergency call should be made by mom all will be dealt with promptly. .”

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Posted 6 years ago

LifeConnect24 is rated 4.7 based on 7,850 reviews