LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.69

4.7 Rating 7,846 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,846 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with service it gives reassurance to myself and family that help is there in emergency”

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Posted 5 years ago

“My alarm was delivered less than 24 hours from my ordering it. It was very simple to set up and the test call went very smoothly. So far have managed to avoid setting it off accidentally! I feel very reassured now I have it in place and wearing it on my wrist suits me as it leaves me free to wear a necklace if I wish.”

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Posted 5 years ago

“Bought this for my elderly parents - great product, easy to set up and very helpful company. Would highly recommend this and the testing process is very reassuring.”

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Posted 5 years ago

“The ordering procedure on line was quite straightforward and the equipment arrived very quickly. When I had set it up (also quite easy) I found your ladies very helpful in guiding me through the checking process. Of course the real test will be if something happens to me so I must wait and see.”

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Posted 5 years ago

“Really helpful and easy to contact customer service. Installation was simple and we received it very quickly. We are have peace of mind now that Mum is safe.”

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Posted 5 years ago

“I have an 83 year old mother in law who has had a couple of fall recently , We all feel much happier knowing that she can contact us if she has a fall when I am not home, She wear hers as a bracelet and finds it no problem at all nice and easy to put on, even when she is swimming”

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Posted 5 years ago

“I live alone and have type 1 diabetes im also an amputee with a prosthetic leg so lifeline gives me peace of mind knowing that there is help available when and if needed.”

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Posted 5 years ago

Dear Ms Hurst, Thank you for your feedback. We are glad to hear that you are please with the service you have received and that the equipment we supply has provided you with reassurance. If we can be of any further assistance, please do not hesitate to contact us. Kind Regards Anny

Posted 5 years ago

“Very happy with my new life line 24, I feel knowing team are at the end of the phone.”

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Posted 5 years ago

“When I set up the system my first call was answered promptly by a very friendly member of staff. The set up system was easy to understand and each time the staff were again polite and swift in their reply. Lifeline button is small and my mum does not find it cumbersome to wear on her wrist.”

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Posted 5 years ago

“We are very happy with the set up of the alarm and the instructions you provided.. however I am managing things from here in New Zealand . So please keep things as easy for dad in the uk as possible. Jane”

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Posted 5 years ago

“It has given me the confidence to carry on living in my own home. Thank you.”

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Posted 5 years ago

“Good to know help is coming at the touch of a button. Very reassuring. My bracelet is a fixture! It will grow into my arm for sure!”

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Posted 5 years ago

“Very impressed with the audio/hearing abilities of the aparatus. We were concerned due to being larger house but operatior was able to hear and we could hear her!”

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Posted 5 years ago

“My mum has a lifeline pendant. Initially she wasn’t too happy having one but after falling and breaking her pelvis in 2 places she agreed to, only for 3 months though we were told! That was 18 months ago! She wears it under her clothes and forgets she has it on. On several occasions she has unknowingly caught the button and immediately she had a response from Lifeline! The lifeline operatives are really helpful and informative and very caring towards mum. It’s very easy to install and very clear. I would thoroughly recommend Lifeline not only for Mum’s peace of mind but ours also.”

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Posted 5 years ago

“Very happy with my new life line 24, I feel safe in the hands of the team that are at the end of the phone.”

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Posted 5 years ago

“Arrived very quickly. My daughter found it easy to set up for me. Makes me feel confident that help is at hand if needed. Very pleasant people on other end of line. Thank you.”

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Posted 5 years ago

“I was so pleased with my mother’s alarm that I got one for my mother in law.”

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Posted 5 years ago

“Even though I haven’t had to use it I feel a lot safer knowing I have it.”

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Posted 5 years ago

“Arrived very prompt after order”

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Posted 5 years ago

“I am so impressed with the service I received from this company. I ordered for my Mum after mid-day on a Friday & received the alarm the very next day! I thought I would have to wait a few days to set up as it was a weekend, I assumed the new business contact form may not have been processed. I assumed wrongly. When I telephoned to test the alarm it has been processed and we were up and running! I have also used the online live chat twice with excellent results from those chats. I feel confident if my Mum used her button, the alarm call will be attended to in the correct manner. Thank you Lifeline!!”

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Posted 5 years ago

LifeConnect24 is rated 4.7 based on 7,846 reviews