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LifeConnect24 Reviews

4.7 Rating 7,861 Reviews
94 %
of reviewers recommend LifeConnect24
4.7
Based on 7,861 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy

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LifeConnect24 5 star review on 26th November 2024
John Baily
LifeConnect24 5 star review on 13th November 2024
Nigel Hill
LifeConnect24 5 star review on 3rd May 2024
Pete Smith
LifeConnect24 5 star review on 13th May 2022
Andrew Southgate
LifeConnect24 5 star review on 13th May 2022
Andrew Southgate
LifeConnect24 5 star review on 13th May 2022
Andrew Southgate
LifeConnect24 5 star review on 5th March 2022
Steven North
25
Anonymous
Anonymous  // 01/01/2019
Delivered quickly easy to set up. Answered quickly when alarm checked. Key safe works well and secure.
Helpful Report
Posted 5 years ago
Really easy to set up, lovely to give price of mind to the family that mom is safe when we’re not around.
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Posted 5 years ago
After viewing several company’s for a service of this kind online Lifeline 24 seemed to stand out. I ordered the unit on line and then proceeded to fill out the patient form for my father. The unit duly arrived around 20 hrs later. After setting the Lifeline up, I called the control centre to get it activated. The whole process took less than 24 hrs from start to finish. Would thoroughly recommend.
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Posted 5 years ago
Pack came within 24 hours of ordering. Easy to install with clear instructions. Helpful staff at the other end of the phone line when carrying out the testing procedure. Would recommend.
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Posted 5 years ago
gives me security
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Posted 5 years ago
Just gives my child comfort knowing if she cannot be there I'm covered. The test went well and we are happy.
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Posted 5 years ago
Very helpful advice by phone and an easy to use web site. Arrived next day as promised and was up and working in minutes, and makes my fathe in law feel much safer and more confident in his own home. Lifeline24 was recommended by my Local Authority Social Care specialists and I echo this recommendation.
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Posted 5 years ago
Very pleased with service it gives reassurance to myself and family that help is there in emergency
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Posted 5 years ago
My alarm was delivered less than 24 hours from my ordering it. It was very simple to set up and the test call went very smoothly. So far have managed to avoid setting it off accidentally! I feel very reassured now I have it in place and wearing it on my wrist suits me as it leaves me free to wear a necklace if I wish.
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Posted 5 years ago
Bought this for my elderly parents - great product, easy to set up and very helpful company. Would highly recommend this and the testing process is very reassuring.
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Posted 5 years ago
The ordering procedure on line was quite straightforward and the equipment arrived very quickly. When I had set it up (also quite easy) I found your ladies very helpful in guiding me through the checking process. Of course the real test will be if something happens to me so I must wait and see.
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Posted 5 years ago
Really helpful and easy to contact customer service. Installation was simple and we received it very quickly. We are have peace of mind now that Mum is safe.
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Posted 5 years ago
I have an 83 year old mother in law who has had a couple of fall recently , We all feel much happier knowing that she can contact us if she has a fall when I am not home, She wear hers as a bracelet and finds it no problem at all nice and easy to put on, even when she is swimming
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Posted 5 years ago
I live alone and have type 1 diabetes im also an amputee with a prosthetic leg so lifeline gives me peace of mind knowing that there is help available when and if needed.
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Posted 5 years ago
Dear Ms Hurst, Thank you for your feedback. We are glad to hear that you are please with the service you have received and that the equipment we supply has provided you with reassurance. If we can be of any further assistance, please do not hesitate to contact us. Kind Regards Anny
Posted 5 years ago
Very happy with my new life line 24, I feel knowing team are at the end of the phone.
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Posted 5 years ago
When I set up the system my first call was answered promptly by a very friendly member of staff. The set up system was easy to understand and each time the staff were again polite and swift in their reply. Lifeline button is small and my mum does not find it cumbersome to wear on her wrist.
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Posted 5 years ago
We are very happy with the set up of the alarm and the instructions you provided.. however I am managing things from here in New Zealand . So please keep things as easy for dad in the uk as possible. Jane
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Posted 5 years ago
It has given me the confidence to carry on living in my own home. Thank you.
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Posted 5 years ago
Good to know help is coming at the touch of a button. Very reassuring. My bracelet is a fixture! It will grow into my arm for sure!
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Posted 5 years ago
Very impressed with the audio/hearing abilities of the aparatus. We were concerned due to being larger house but operatior was able to hear and we could hear her!
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Posted 5 years ago
LifeConnect24 is rated 4.7 based on 7,861 reviews