LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.69

4.7 Rating 7,844 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,844 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful service and quick”

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Posted 4 years ago

“Friendly helpful with any query”

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Posted 4 years ago

“I ordered this for my 90 year old mum, it has given me and mum piece of mind, she feels safer living on her own now thank you”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Very easy to order the product and easy tpo set up and test. Your call centre staff are very friendly and come over veru happy tom help. My sister and I, plus my Mum the user feels so much more secure about her wellboing at home now we have the monitor. Many thanks.”

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Posted 4 years ago

“already submitted”

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Posted 4 years ago

“Security in my home knowing I can get help if neededi”

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Posted 4 years ago

“Ordered and came next day, as promised. Easy to set up and test. So far, excellent service.”

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Posted 4 years ago

“I havent had the alarm long enough to give an opinion yet, but apart from the phone connector wire not fitting my socket, the installation went very well. I did manage to set it off accidentally by leaning my ipad on it.... and things happened very quickly! Happy so far.”

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Posted 4 years ago

“Very good product and arrived 2 days before Dad unfortunately had a fall. Great support from Lifeline”

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Posted 4 years ago

“I ordered the lifeline for my mum who had recently been in hospital.The alarm was easy to set up and l now have peace of mind knowing she always has someone there if it is an emergency situation.l am so pleased that she has got it.”

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Posted 4 years ago

“We spotted lifeline 24 on the internet and after Asking around found it was a very trusted and well run system. The purchase was very easy and each stage well supported with information eg re VAT exemption. The service was as stated and the box came within 2 days and was very easy to install. Again the instructions were great. The advisors were amazing with my 89 year old Mum when we tested it, adjusting the sound level to her hearing. They spoke very clearly and my Mum could understand. The key safe is great we had to ring for help with setting the code. This was the only unclear thing but spoke to an advisor who helped. 10 out of 10 for this system. I am 100% sure it will be fine if we need to use it in an emergency. Money well spent.”

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Posted 4 years ago

“Early days but so far very satisfied with ease of setting up and customer service.”

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Posted 4 years ago

“I am very happy with all the info and how quick and easy it was to set up, it was all exceptional, and brings peace of mind BUT it has now caused another problem as the phone can now not be heard by my aunt. If friends or family call, she is not aware, although her hearing is very good. Sharing the phone line has significantly reduced the volume of the phone ring and we now have to try and sort something to make the bell louder.”

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Posted 4 years ago

“The alarm was incredibly easy to set up and the call back was efficient and effective. I was impressed with how clear the instructions were too. I would definitely recommend.”

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Posted 4 years ago

“I am very pleased to have my Lifeline Alarm. It is giving me peace of mind especially when I am able to potter in my garden. Thank you all very much for your prompt attention and help in setting it up. Drina Gren”

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Posted 4 years ago

“My father hasn't had cause to use it yet but it has inspired confidence and relief to know that help would be forthcoming if needed. As a family we're glad Dad is protected. Thank you.”

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Posted 4 years ago

“I have needed help once since I’ve had Lifeline and was impressed with how everything was handled. Efficient, kind, calm and understanding. Even called back to make sure ambulance had arrived and to check I was ok. It has given me confidence to know help is there if/when I need it. Fantastic people. Thank you”

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Posted 4 years ago

“Easy to install once the new mains plug arrived. My telephone connection and power plug are quite close together so I have quite a lot of cable floating around. Could do with some approved cable shorteners in the kit. I have not carried out the garden test yet, but I wii do in the near future.”

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Posted 4 years ago

“Helpful people at all stages of order, prompt next day delivery and support on the phone to advise with setting up and checking everything was working correctly.”

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Posted 4 years ago

LifeConnect24 is rated 4.7 based on 7,844 reviews