LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.68

4.7 Rating 7,859 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,859 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From the initial phone call to the next day delivery, everything was dealt with politely and professionally by yourselves. Thank you so much, we now feel mum is a lot safer in her home.”

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Posted 4 years ago

“I am very Happy great service”

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Posted 4 years ago

“Wonderful service and easy to create an account but very awkward and confusing to setup and know mr webb and others would not be able to setup as I had found it very confusing”

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Posted 5 years ago

Dear Mr. Webb, Thank you for your kind review. I am glad our Customer Services team was able to help with the setup. Please rest assured we are always available to provide technical assistance and are happy to help customers with the set up or any queries. If you need any further help we are always available to contact on 0800 999 0400. Kind Regards, Lifeline24.

Posted 4 years ago

“Prompt delivery easy to install gives peace of mind for you”

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Posted 5 years ago

“Driving me mad as it keeps going off! Toooo.sensitive.”

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Posted 5 years ago

Dear Sylvia, Thank you for contacting Lifeline24. I am sorry to hear you are having some difficulty with the equipment, a member of our team has been in contact to provide technical assistance. If there is anything else you should need help with, please contact us directly on 0800 999 0400. Warmest Regards, Lifeline24.

Posted 4 years ago

“Good. However reception from the box to the call centre is a bit distorted.”

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Posted 5 years ago

Dear Customer, Thank you for your kind review. The alarm system is designed for the audio to be boosted during an emergency, and the Alarm Response Centre will keep the call simple during an urgent call. If you have any issues with this while performing the monthly test, please call us on 0800 999 0400. Warmest Regards, Lifeline24

Posted 4 years ago

“Efficient and excellent staff.”

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Posted 5 years ago

“Helpful service and quick”

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Posted 5 years ago

“Friendly helpful with any query”

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Posted 5 years ago

“I ordered this for my 90 year old mum, it has given me and mum piece of mind, she feels safer living on her own now thank you”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Very easy to order the product and easy tpo set up and test. Your call centre staff are very friendly and come over veru happy tom help. My sister and I, plus my Mum the user feels so much more secure about her wellboing at home now we have the monitor. Many thanks.”

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Posted 5 years ago

“already submitted”

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Posted 5 years ago

“Security in my home knowing I can get help if neededi”

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Posted 5 years ago

“Ordered and came next day, as promised. Easy to set up and test. So far, excellent service.”

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Posted 5 years ago

“I havent had the alarm long enough to give an opinion yet, but apart from the phone connector wire not fitting my socket, the installation went very well. I did manage to set it off accidentally by leaning my ipad on it.... and things happened very quickly! Happy so far.”

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Posted 5 years ago

“Very good product and arrived 2 days before Dad unfortunately had a fall. Great support from Lifeline”

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Posted 5 years ago

“I ordered the lifeline for my mum who had recently been in hospital.The alarm was easy to set up and l now have peace of mind knowing she always has someone there if it is an emergency situation.l am so pleased that she has got it.”

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Posted 5 years ago

“We spotted lifeline 24 on the internet and after Asking around found it was a very trusted and well run system. The purchase was very easy and each stage well supported with information eg re VAT exemption. The service was as stated and the box came within 2 days and was very easy to install. Again the instructions were great. The advisors were amazing with my 89 year old Mum when we tested it, adjusting the sound level to her hearing. They spoke very clearly and my Mum could understand. The key safe is great we had to ring for help with setting the code. This was the only unclear thing but spoke to an advisor who helped. 10 out of 10 for this system. I am 100% sure it will be fine if we need to use it in an emergency. Money well spent.”

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Posted 5 years ago

“Early days but so far very satisfied with ease of setting up and customer service.”

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Posted 5 years ago

LifeConnect24 is rated 4.7 based on 7,859 reviews