LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.68

4.7 Rating 7,861 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,861 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The response was quick and clear. The equipment arrived when requested. The instructions were straightforward, and worked first time. As a user I was able to set it up and test it myself, my son did check it! Now I have peace of mind personally and for my family, knowing help is at hand should I need it.”

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Posted 5 years ago

“Have submitted Review 10 mins. Ago”

LifeConnect24 5 star review on 15th August 2019

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Posted 5 years ago

“My lifeline alarm has made me more confident just knowing that it's there if I need it.the staff on the end of the line are both polite and helpful.cant give them enough praise..”

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Posted 5 years ago

“Seems to be an efficient and reliable service giving piece of mind.System has worked well.”

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Posted 5 years ago

“The alarm system, for a person living on their own, has been rewarding to ones safety.”

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Posted 5 years ago

“Have already sent one of these, your welcome booklet refers to an installation guide which I never received? Maybe you could forward one please.”

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Posted 5 years ago

“Very easy to set up (less than 5mins). The operator when testing was polite and friendly when mum tested it. Mums major problem is - does she wear it on her wrist or around her neck. Great range of 100 metres which enables mum to go to the bins and her car and still have her button friend!!”

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Posted 5 years ago

“Peace of mind that if I fall or feel unwell in the house or garden I have means of contact to get the appropriate help, especially as my fall alarm should alert helpline even in the event that I am unconscious from a fall. My daughter has peace of mind too as I have had several falls lately.”

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Posted 5 years ago

Dear Daria, Thank you for your kind feedback, it is very much appreciated. I am glad to hear that you are pleased with the service you have received so far and that the equipment we have supplied is providing reassurance to both yourself and your loved one. If we can be of any further assistance at all, please do not hesitate to contact us. Kind Regards Anny

Posted 5 years ago

“Very quick delivery from after being ordered Missing part which was not good, so had to email to get this sent out Not as easy to set up as I was expecting Sure it will improve once in use but not the perfect start to buying/ setting up”

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Posted 5 years ago

Good Morning, Thank you for your feedback, it is greatly appreciated. I am sorry to hear that you found set up of the equipment not as straight forward as we would have hoped, all of our alarms are sent out pre-programmed and ready to plug in, with each and every alarm order we include full illustrated instructions and our customer service team are on hand 24 hours a day and are happy to assist with the set up over the telephone should any one of our customers require assistance or additional guidance with set up of their equipment. I am also sorry to hear that the telephone adapter was missing from your order an can see that this was sent out via next day delivery service on the same date as you have notified us of the missing part. Please do accept our apologies for the inconvenience caused. If you wish to discuss this further or we can be of any further assistance, please do not hesitate to contact us. Kind Regards Anny

Posted 5 years ago

“The ordering and setting up was simple, and it has given me and my family peace of mind, in case of emergency. The staff are also friendly, patient and helpful in answering any queries.”

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Posted 5 years ago

“So easy to set up and friendly after sales support.”

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Posted 5 years ago

“Prompt delivery excellent service all round would recommend”

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Posted 5 years ago

“The whole process of dealing with my order was perfect - very rapid response and caring people dealing with questions. I can’t speak highly enough of Lifeline 24 and the confidence the alarm has given me is truly wonderful.”

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Posted 5 years ago

“Feeling safe in my own home knowing that someone is just a push button away. Fantastic friendly staff helped setting it up easy.”

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Posted 5 years ago

“Very patient and helpful team that did everything we needed to set up a unit for our 88 year old friend. A issue with a fault device was quickly sorted by sending out a replacement. Peace of mind that our friend is much safer now.”

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Posted 5 years ago

“Excellent service, kind and helpful staff. Peace of mind to be able to speak with someone if I need assistance Margaret Batson Sent from my iPhone”

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Posted 5 years ago

“The life line was easy to install and test, we did not have to wait for the online forms to be completed before we were able to test the system. We were pleased to find that the lifeline call button was still able to make an alarm call from the bottom of the 100 foot garden.”

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Posted 5 years ago

“Really impressed with the efficient stress free way Lifeline dealt with me. I filled in the relevant forms on line and the following morning the equipment was in my home via special delivery. Setting up was straightforward too. Highly recommend.”

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Posted 5 years ago

“Instructions were clear and simple to follow. Call was answered promptly and the operators were most helpful although the process was so well organised that they had little to help me with. Mum appreciated the compact size of the alarm and I feel much happier about her living on her own now the system is in place”

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Posted 5 years ago

“It’s a fab support to my mum”

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Posted 5 years ago

LifeConnect24 is rated 4.7 based on 7,861 reviews