LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.70

4.7 Rating 7,755 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,755 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how LifeConnect24 made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Added peace of mind However we keep getting an email saying we need to complete our order. We have everything we ordered and it is up and running. Please discontinue it”

Helpful Report

Posted 4 years ago

“Prompt delivery, easy intstallation and it works. Biggest problem was convincing my father he needed it but he too is very happy now as it is not intrusive.”

Helpful Report

Posted 4 years ago

“Used the alarm 3 or 4 this year and there is always someone pleasant and helpful ready for any emergency.”

Helpful Report

Posted 4 years ago

“Excellent service”

Helpful Report

Posted 4 years ago

“Thank you for all you’re help. It will give peace of mind now that I live alone.”

Helpful Report

Posted 4 years ago

“Very easy experience.. Lifeline24 arrived promptly... easy to set up .. simple instructions.. lovely call handlers on phone .. Thankyou”

Helpful Report

Posted 4 years ago

“Excellent service from admin team. Equipment easy to set up. Only let down by next day delivery promise which did not happen meaning we sat in for 2 days before it arrived. Royal mail were delivery company.”

Helpful Report

Posted 4 years ago

“Very good”

Helpful Report

Posted 4 years ago

“My experience of dealing with Lifeline was pleasant and efficient all completed without any fuss . I now feel so much more confident knowing I have the means to get help should I need it . Thankyou .Jennifer Allen”

Helpful Report

Posted 4 years ago

“Excellent service, quick and efficient .”

Helpful Report

Posted 4 years ago

“Excellent service from the start of our interaction with Lifeline24. Very helpful, pleasant staff. Nothing is too much trouble. They are always friendly when our fall device kept going off for no reason. They helped with sorting out that we preferred the neck device rather than the wrist. We would highly recommend this service.”

Helpful Report

Posted 4 years ago

“Your agent was extremely helpful and explained everting I needed to know. The device was received within 48 hours and simple to install. the set up too was easy and the agent in the call centre very helpful.”

Helpful Report

Posted 4 years ago

“We have only had the Fall Alarm for a few days, but it was very simple to install and , and the response was good when my husband inadvertently pressed the call button. It certainly gives us more peace of mind.”

Helpful Report

Posted 4 years ago

“Excellent service !”

Helpful Report

Posted 4 years ago

“very promp service pleasant operators at the call centres and they understand the problems associated with old age and speak very clearly to us, well done”

Helpful Report

Posted 4 years ago

“Excellent service! Really helpful thank you for all you do”

Helpful Report

Posted 4 years ago

“Good, because they needed it the next day and message got through to us immediately. Not excellent because we don’t know for sure if the fall detectors are waterproof and can be worn in the shower, and because we chose watch strap versions and the plastic of the band is too harsh and uncomfortable pressing into mums skin, though she still wears it, and dad has stopped wearing his because he has set the alarm off accidentally too easily more than once so they would like to swap for the necklace versions. If they are waterproof and less susceptible to being set off accidentally then we would say excellent. Very friendly helpful voices on the end of the phone. Quick postage arrived on Tuesday, after being ordered on Sat but it was bank holiday too.”

Helpful Report

Posted 4 years ago

“Not yet used in anger but it does. Give peace of mind”

Helpful Report

Posted 4 years ago

“Everyone I spoke to was very helpful & it was easy to set up”

Helpful Report

Posted 4 years ago

“Excellent service, thx you. AWM”

Helpful Report

Posted 4 years ago

LifeConnect24 is rated 4.7 based on 7,755 reviews