LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.69

4.7 Rating 7,844 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,844 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful from the initial phone call. ArriveD the next day in the post. I managed to instal myself and test. Red button wristband on my Mum. All very happy”

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Posted 4 years ago

“All good - very easy to set up. Reassuring --”

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Posted 4 years ago

“We were told next day delivery, we cancelled because it never arrived, this caused a massive problem because on day 4 I had a very bad fall, and no Lifeline24 so I’ve cancelled my order”

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Posted 4 years ago

Dear Marion, Thank you for leaving us your feedback today. I am very sorry to hear of the problems you have had with the delivery of your alarm system. This is certainly not the level of service we aim to provide. All of our orders are sent out using 24hour tracked delivery. Unfortunately, due to current circumstances, some Royal Mail post has been delayed. Again, I would like to apologise on behalf of Lifeline24 for any upset or inconvenience caused. Should you wish to discuss this further, or have any further feedback, please do not hesitate to get in contact. Kind Regards, Lifeline24

Posted 4 years ago

“Great service, easy set up and staff very friendly.”

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Posted 4 years ago

“Service so far has been second to none - excellent”

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Posted 4 years ago

“Very re assuring knowing it is in place.”

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Posted 4 years ago

“All checks carried out by my son Damien Wilson were spot on. Fortunately, I haven't had chance to date to try it out for real but it does give one peace of mind.”

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Posted 4 years ago

“Easy to install , have not had to use it yet. Fingers crossed.”

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Posted 4 years ago

“Everything is as explained when I first contacted lifeline. Very reassuring.”

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Posted 4 years ago

“I have only had it a few days but the whole process of your advice and in setting it up has been most favorable, thank you.”

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Posted 4 years ago

“Arrived on time and very easy to set up. Staff are lovely :)”

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Posted 4 years ago

Good Morning, Thank you for your kind review. I will pass your feedback on to our wonderful staff. Should you have any further feedback, please do not hesitate to get in touch. Kind Regards, Lifeline24

Posted 4 years ago

“What cost the peace of mind? A short while ago I lost a friend, who was very dear to me. She had a stroke and a heart attack, and I wasn’t there for her. I found her In the after event, it was shocking, but to know that she spent her final hours with people who could look after her, and give the best this was a blessing to me. I have no fear of dying, because I know what I’m going to. I have a fear of suffering alone with nobody there for me. Do you know that lifeline 24 is there, At the end of a push of a button, gives me great peace of mind; for that I am grateful for.”

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Posted 4 years ago

Dear Anthony, Thank you for your review. On behalf of us all at Lifeline24, I am very sorry to hear of your loss. I am pleased that our system is providing you with peace of mind and helping you to feel safe at home. Should you have any further feedback, please do not hesitate to get in contact. Kind Regards, Lifeline24

Posted 4 years ago

“I would recommend your company to anyone, your staff are the most patient, caring, helpful, friendly, polite people I have ever come across, now my mum has this lifeline it’s a great weight lifted from my shoulders, 10 out of 10”

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Posted 4 years ago

Dear Rita, Thank you for your kind review. I am pleased to hear that you have had a positive experience with the system. I will pass your feedback on to our wonderful staff. We are currently running a 'refer a friend' offer, where both the referer and referee would receive £15 M&S vouchers. If we can be of any further assistance, please do not hesitate to get in touch. Kind Regards, Lifeline24

Posted 4 years ago

“Excellent product for peace of mind”

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Posted 4 years ago

“Now is the time”

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Posted 4 years ago

“Excellent service and next day delivery as promised even though I only ordered it at 6pm on a Friday! Would definitely recommend”

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Posted 4 years ago

“Very friendly brilliant service while installing felt like nothing was too much trouble.”

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Posted 4 years ago

“Very quick and easy to set up, feel so much safer living on my own knowing that I have you if I need you 24/7. I have gained so much more confidence and can now go down the garden and not worry that I could fail as the distance it reaches is really good. Very pleased”

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Posted 4 years ago

“Very good for peace of mind but not used it yet for any emergencies.”

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Posted 4 years ago

“I am very pleased with my Lifeline it has given me the confidence to go into the gardening my own knowing that should I fall there is help at hand. As I am my husband,a carer I now know that I can use it to get help at any time of day or night.Thank you Joy Groom”

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Posted 4 years ago

LifeConnect24 is rated 4.7 based on 7,844 reviews