LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.68

4.7 Rating 7,872 Reviews

93 %

of reviewers recommend LifeConnect24

4.7

Based on 7,872 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have had a Lifeline for five years and the cost is worth the peace of mind. I have had to use it a coule of times and the respected has been excellent. The new one just received is d digit which should be more efficient.”

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Posted 4 months ago

“Quick service all appears to be working ok. The only slight difficulty was not being able to arrange collection on line at royal mail as no tracking number provided to do this. Had download another app which would not be so user friendly for older people.”

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Posted 4 months ago

“Yes All is well, sorry I phoned you so much,my neighbour tried to help!!I I did it when He'd gone home🙂 I've put a couple of knots in the cord,!! Thank you so much Regards Monnie Horner.”

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Posted 4 months ago

“Easy to set up and connect just plugged it into my router hey presto and away it went it performed all the tests satisfactory I would like to have had a manual on the unit just to double check on its capabilities.”

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Posted 4 months ago

“I upgraded my alarm because of the change to land lines, the new digital box was very easy to install”

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Posted 4 months ago

“Excellent service from start to finish. Thank you.”

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Posted 4 months ago

“Have used this service for 6 years, but would not pay £55 for a new digital system..So, they have provided and updated free of charge..I pay an annual fee and if it is their decision to update, they carry the cost, not the customer”

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Posted 4 months ago

“The new digital box is faster than the old phone line box & can be used anywhere in the house. It can also be used with or without an internet account which is great for my elderly mother who doesn’t have internet.”

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Posted 4 months ago

“Fast efficient service”

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Posted 4 months ago

“Ìt does not work and despite promises no action has been taken The contact details despite repeated reminders is still wronggz”

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Posted 4 months ago

“Very easy changeover and helpful staff.”

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Posted 4 months ago

“Recently Lifeline 24 contacted me to report that my equipment appeared to be faulty, at their request we tested it out and within 24 hours I received a new box. This was something I potentially would not have known until I came to need it in an emergency.”

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Posted 4 months ago

“Great service.. Very happy”

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Posted 4 months ago

“This new version it good plus it has a stop call if you have knotted it by mistake”

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Posted 4 months ago

“Unfair to be charged monthly for going digital with no options”

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Posted 4 months ago

“The process of renewing the device and the service at installation was excellent”

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Posted 4 months ago

“Taken a hour to set up now receiving alarms but operator cannot hear me. New equipment being sent out.”

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Posted 4 months ago

“Efficient, clear easy and helpful”

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Posted 4 months ago

“So far service has been prompt & helpful. I am confident my Dad will be well looked after by LifeConnect 24”

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Posted 4 months ago

“Quick response when I enquired about replacing our old unit. Neat little unit sent, easy to fit We are now ready for digital switch-over of phone system. Thanks Lifeconnect24”

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Posted 4 months ago

LifeConnect24 is rated 4.7 based on 7,872 reviews