LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.70

4.7 Rating 7,831 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,831 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The alarm came the next day after I ordered it. It gave me piece of mind that I can stay in my home and be as independent as possible.I needed to purchase an alarm because at the weekend 25th November I had fallen over and couldn't get up.I had no means of contacting anyone.”

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Posted 2 weeks ago

“Great service.”

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Posted 2 weeks ago

“The service from Life Connect is easy to access, friendly and helpful. The telephone contact is very clear and staff friendly. The device set up worked smoothly and was extremely easy to follow. Knowing my dad has the alarm and now wears the fall detector on his wrist is a great comfort and relief to us. Thank you to the staff at LifeConnect.”

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Posted 2 weeks ago

“I am writing this review on behalf of my mother Margaret Preece. Delivery of upgraded unit was very fast & efficient. Easy to install and test.”

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Posted 2 weeks ago

“Always reassuring and patient withhelpful advice when needed.”

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Posted 2 weeks ago

“Bought for my husband on recommendation from my sons friend. It was a very easy set up, but the router cable was too short for our purpose, no problem, just bought a longer cable and all fine. Very nice voices even when hubby presses button in error. Thank you 😊”

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Posted 3 weeks ago

“very good had to call me acouple of times when I have caught thr button by miskake. can't fault them.”

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Posted 3 weeks ago

“My mum hasn't used it yet as in hospital”

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Posted 3 weeks ago

“Outstanding customer service. Had a low battery alert on the base station, phoned customer support and after a quick analysis concluded a new unit was required. The replacement arrived via Royal Mail just 25 hours later on a Sunday.”

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Posted 3 weeks ago

“We used life line for my uncle and now for my mum very pleased with the service”

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Posted 3 weeks ago

“BcdefghiA g”

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Posted 3 weeks ago

“Adds to security. Helpful when you have to contact them.”

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Posted 3 weeks ago

“Very patient, friendly and helpful responders.”

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Posted 3 weeks ago

“I’m so happy with this lifeline it gives use peace of mind if my mum should fall the alarm goes off without pressing it x”

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Posted 3 weeks ago

“I love my new alarm thank you. It came the next day. Very quick. I had a bit of trouble but the team helped me it's working well. Danica”

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Posted 3 weeks ago

“The was an update to latest unit.”

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Posted 3 weeks ago

“Your Lifeline 24 was of no use to me as it could not connect to an EE Signal. Has I known this was the case I would not have ordered it in the first place as I had changed my Mobile phone to O2 because of the very poor service from the EE signal. I did receive two calls on seperate days from you to check if I was OK, this was whilst the Pendant etc was in transit after being posted back to you so, like my phone whilst with EE, it worked well outdoors but not at home. I would be grateful if you would inform me when you receive the returned pendant and when my full refund ha b een placed in my bank. Thank you Pam Hammer”

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Posted 3 weeks ago

“First pendant was faulty, but the 2nd delivers the following day worked fine. I've been impressed by the call centre staff - very professional & understanding. Thank you.”

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Posted 3 weeks ago

“Very prompt service, phone contact excellent. Thank you.”

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Posted 3 weeks ago

“Easy to order and set up”

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Posted 3 weeks ago

LifeConnect24 is rated 4.7 based on 7,831 reviews