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LifeConnect24 Reviews

4.7 Rating 7,861 Reviews
94 %
of reviewers recommend LifeConnect24
4.7
Based on 7,861 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy

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LifeConnect24 5 star review on 26th November 2024
John Baily
LifeConnect24 5 star review on 13th November 2024
Nigel Hill
LifeConnect24 5 star review on 3rd May 2024
Pete Smith
LifeConnect24 5 star review on 13th May 2022
Andrew Southgate
LifeConnect24 5 star review on 13th May 2022
Andrew Southgate
LifeConnect24 5 star review on 13th May 2022
Andrew Southgate
LifeConnect24 5 star review on 5th March 2022
Steven North
25
Anonymous
Anonymous  // 01/01/2019
Really happy with this Lifeline 24 it gives me peace of mind knowing my dad has way contacting me in emergency Thank you for your good service
Helpful Report
Posted 5 years ago
Simple to set up and helpful staff aided with the very easy testing. Have already had occasion to use my alarm, staff again very helpful. which is very reassuring.
Helpful Report
Posted 5 years ago
So far, fortunately, not used in emergency. But whenever I check to ensure that the system is waiting I am invariably shown patience and concern. And I have recently ordered a secure key store, a thoughtful additional safeguard. This is the only opportunity for me to contribute. Other sections offered no facility for comment. Not very satisfactory, for me or you.
Helpful Report
Posted 5 years ago
Dear John, Thank you for your feedback it is greatly appreciated. I am sorry to hear that you are displeased with the feedback availability. We welcome feedback at all times, this can be done via telephone, email and on the customer form. If you do wish to provide additional feedback, please contact us on 0800 999 0400. Kind Regards Anny
Posted 5 years ago
It was easy to follow and complete
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Posted 5 years ago
Excellent service friendly and very helpful can’t fault the service in any way
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Posted 5 years ago
Cannot really give a review as l have only just started using your service but the test was very good and am sure if l need you the service will be the same.
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Posted 5 years ago
So far so good, very helpful in setting it up and seems to work. Great
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Posted 5 years ago
Only just purchased Lifeline. Easy to set up. Now seem more secure at home
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Posted 5 years ago
I think it’s a wonderful piece of equipment, excellent delivery service arriving next day, A lot easier to set up than I expected. First time I tested it, the response I had with your operator was first class. So I am well and truly satisfied with it.
Helpful Report
Posted 5 years ago
The equipment arrived the day after ordering as promised. Easy to set up and received good and helpful support when carrying out the tests to ensure that the system was working once installed.
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Posted 5 years ago
Supplied very rapidly. Simple set up and reassuring efficient test procedure. No emergency yet but provides great peace of mind.
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Posted 5 years ago
I ordered the pendant online for my 87 year old mum. It arrived the next day and was really easy to set up. Hopefully she won’t need to use it but it gives me peace of mind knowing that help is at hand 24/7. Thank you Lifeline.
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Posted 5 years ago
Great customer service, very helpful and caring, one very happy customer and it’s a peace of mind that if I need help I can all for assistance
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Posted 5 years ago
Very easy to set up via the instruction booklet and online Guide. Staff are very friendly and helpful, highly recommended service and great peace of mind.
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Posted 5 years ago
Very good initial telephone support prior to order, prompt next day delivery as promised. Easy set-up at home and very straight forward live testing. Happy now that my parents have an immediate lifeline to the emergency services and to myself and brother.
Helpful Report
Posted 5 years ago
Easy and self-explanatory to do the new customer set-up and direct debit set-up. Haven't plugged it in yet, so can't comment on that. When I phoned Lifeline with a question, they were extremely helpful. Thanks!
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Posted 5 years ago
Easy to order, overnight delivery next day and equipment well packed.
Helpful Report
Posted 5 years ago
Lifeline 24 were a pleasure to deal with, explaining fully how the system works and offering a fitting service if required (which we did not as the lifeline is very simple to set up yourself), options on how we could pay for it and very professional when it came to the final connection set up. For peace of mind at home knowing a quick response team is at hand we would highly recommend Lifeline24.
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Posted 5 years ago
After ordering Lifeline 24, delivery was very prompt, the equipment was very easy to set up and use, and now I feel protected by having quick contact to help if I ever need it.
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Posted 5 years ago
Received the items very quickly and there were clear instructions to set it up. The staff on the system are really pleasant and the testing was a piece of cake.
Helpful Report
Posted 5 years ago
LifeConnect24 is rated 4.7 based on 7,861 reviews