LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.68

4.7 Rating 7,861 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,861 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really happy with this Lifeline 24 it gives me peace of mind knowing my dad has way contacting me in emergency Thank you for your good service”

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Posted 5 years ago

“Simple to set up and helpful staff aided with the very easy testing. Have already had occasion to use my alarm, staff again very helpful. which is very reassuring.”

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Posted 5 years ago

“So far, fortunately, not used in emergency. But whenever I check to ensure that the system is waiting I am invariably shown patience and concern. And I have recently ordered a secure key store, a thoughtful additional safeguard. This is the only opportunity for me to contribute. Other sections offered no facility for comment. Not very satisfactory, for me or you.”

Helpful Report

Posted 5 years ago

Dear John, Thank you for your feedback it is greatly appreciated. I am sorry to hear that you are displeased with the feedback availability. We welcome feedback at all times, this can be done via telephone, email and on the customer form. If you do wish to provide additional feedback, please contact us on 0800 999 0400. Kind Regards Anny

Posted 5 years ago

“It was easy to follow and complete”

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Posted 5 years ago

“Excellent service friendly and very helpful can’t fault the service in any way”

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Posted 5 years ago

“Cannot really give a review as l have only just started using your service but the test was very good and am sure if l need you the service will be the same.”

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Posted 5 years ago

“So far so good, very helpful in setting it up and seems to work. Great”

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Posted 5 years ago

“Only just purchased Lifeline. Easy to set up. Now seem more secure at home”

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Posted 5 years ago

“I think it’s a wonderful piece of equipment, excellent delivery service arriving next day, A lot easier to set up than I expected. First time I tested it, the response I had with your operator was first class. So I am well and truly satisfied with it.”

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Posted 5 years ago

“The equipment arrived the day after ordering as promised. Easy to set up and received good and helpful support when carrying out the tests to ensure that the system was working once installed.”

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Posted 5 years ago

“Supplied very rapidly. Simple set up and reassuring efficient test procedure. No emergency yet but provides great peace of mind.”

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Posted 5 years ago

“I ordered the pendant online for my 87 year old mum. It arrived the next day and was really easy to set up. Hopefully she won’t need to use it but it gives me peace of mind knowing that help is at hand 24/7. Thank you Lifeline.”

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Posted 5 years ago

“Great customer service, very helpful and caring, one very happy customer and it’s a peace of mind that if I need help I can all for assistance”

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Posted 5 years ago

“Very easy to set up via the instruction booklet and online Guide. Staff are very friendly and helpful, highly recommended service and great peace of mind.”

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Posted 5 years ago

“Very good initial telephone support prior to order, prompt next day delivery as promised. Easy set-up at home and very straight forward live testing. Happy now that my parents have an immediate lifeline to the emergency services and to myself and brother.”

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Posted 5 years ago

“Easy and self-explanatory to do the new customer set-up and direct debit set-up. Haven't plugged it in yet, so can't comment on that. When I phoned Lifeline with a question, they were extremely helpful. Thanks!”

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Posted 5 years ago

“Easy to order, overnight delivery next day and equipment well packed.”

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Posted 5 years ago

“Lifeline 24 were a pleasure to deal with, explaining fully how the system works and offering a fitting service if required (which we did not as the lifeline is very simple to set up yourself), options on how we could pay for it and very professional when it came to the final connection set up. For peace of mind at home knowing a quick response team is at hand we would highly recommend Lifeline24.”

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Posted 5 years ago

“After ordering Lifeline 24, delivery was very prompt, the equipment was very easy to set up and use, and now I feel protected by having quick contact to help if I ever need it.”

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Posted 5 years ago

“Received the items very quickly and there were clear instructions to set it up. The staff on the system are really pleasant and the testing was a piece of cake.”

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Posted 5 years ago

LifeConnect24 is rated 4.7 based on 7,861 reviews