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LifeConnect24 Reviews

4.7 Rating 7,869 Reviews
93 %
of reviewers recommend LifeConnect24
4.7
Based on 7,869 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy

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LifeConnect24 5 star review on 26th November 2024
John Baily
LifeConnect24 5 star review on 13th November 2024
Nigel Hill
LifeConnect24 5 star review on 3rd May 2024
Pete Smith
LifeConnect24 5 star review on 13th May 2022
Andrew Southgate
LifeConnect24 5 star review on 13th May 2022
Andrew Southgate
LifeConnect24 5 star review on 13th May 2022
Andrew Southgate
LifeConnect24 5 star review on 5th March 2022
Steven North
25
Anonymous
Anonymous  // 01/01/2019
Sorry not yet installed so no comments
Helpful Report
Posted 6 years ago
Excellent service , efficient and as promised.
Helpful Report
Posted 6 years ago
Excellent pre sales service and easy to install
Helpful Report
Posted 6 years ago
The lifeline was delivered in the post very quickly and was easy to connect. The staff answered straight away when we press our alarm buttons. The alarm gives our family peace of mind in the knowledge that we will get assistance and they will be notified in an emergency. I would highly recommend a lifeline, and lifeline24.
Helpful Report
Posted 6 years ago
I was going to buy the Appello system but Mrs. Mary Dawe of Abbotts field Crescent, Tavistock recommended your system to me, and at the same time pointed out to me that we would both receive a £15 M,&S. voucher, but to date no voucher has been received by Mrs. Dawe or I, Thank you D.G.Pridham.
Helpful Report
Posted 6 years ago
Product arrived promptly and securely packaged. having completed the forms online there was some delay and confusion with the email responses in hat we had one reply stating that the forms had been completed but not retuned then another saying that they had been returned! following a brief phone call all was resolved. Set-up , easy on my own and needed help from my son. good testing system.
Helpful Report
Posted 6 years ago
Easy to order online and arrived promptly. Very easy to set up and the woman who answered our call when we set the product up was extremely helpful and friendly which was very reassuring. It gives us peace of mind knowing that our father can push a button and that help will be on hand.
Helpful Report
Posted 6 years ago
First class service, alarm arrived with 48hrs as wasn’t in when the Royal Mail tried to deliver. Easy to install although being disabled have had to wait for son in law to install.
Helpful Report
Posted 6 years ago
The system was mailed on the same day as my order. Th set-up instructions are very clear and easy to use and straightforward, and I now have the comforting reassurance of being able to summon help if I need it. John Tiratsoo, Eastleigh
Helpful Report
Posted 6 years ago
I tried to use the input for my details as listed at Lifeline 24 Entry (?) but got no response so sent the form instead.
Helpful Report
Posted 6 years ago
Its good to know there is someone to call if i am in trouble
Helpful Report
Posted 6 years ago
The ordering process and delivery was great. The drop detection works well. The response from the call centre is always prompt, polite and caring. (As of course it needs to be.)
Helpful Report
Posted 6 years ago
Good service only part didn’t comply with was setting direct debit for next year other wise all good
Helpful Report
Posted 6 years ago
I have not been witn Lifeline24 long enough to form an opinion. But, the delivery of my equipment was good.
Helpful Report
Posted 6 years ago
Happy with the product.
Helpful Report
Posted 6 years ago
Delivery prompt. Clear set up instructions.Helpful testing after set up.
Helpful Report
Posted 6 years ago
Excellent service so far for the set up. Not had to be contacted as yet.
Helpful Report
Posted 6 years ago
Product arrived quickly and was exactly as described. It was easy to install and I got very quick responses from the call team when testing the installation. The pendant is small and easy to wear.
Helpful Report
Posted 6 years ago
My alarm took a day longer to arrive than I had been advised. It was all straight forward and I installed it and tested it. Although I was not asked to go through all the tests that the booklet recommend.
Helpful Report
Posted 6 years ago
Everything was delivered as promised. Initial set up was simple and testing gave a good impression should the emergency response be needed. Price reflects market rates.
Helpful Report
Posted 6 years ago
LifeConnect24 is rated 4.7 based on 7,869 reviews