LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.68

4.7 Rating 7,860 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,860 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The immediate response and follow up was excellent. Was up and working in a few days. The self set up and testing I found easy. Lovely staff to deal witth Ron (Cumbria)”

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Posted 5 years ago

“Ordering was easy and the equipment was delivered promptly. It was extremely easy to install and the staff who answered the test calls sounded very friendly and were efficient and helpful. It gives me enormous peace of mind to know that my dad is now safer because of this product.”

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Posted 5 years ago

“Efficient comprehensible telephone service. Once I am connected I should have peace of mind.”

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Posted 5 years ago

“Excellent prompt and efficient service, easy to set up and lovely staff.”

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Posted 5 years ago

“Only had to use the alarm for the initial test call, but was very impressed with the timely and polite responses that I got from the Lifeline 24 team.”

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Posted 5 years ago

“Very easy to install. A very efficient service giving piece of mind. Would definitely recommend it to others”

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Posted 5 years ago

“Lifeline is giving my Dad his independence, but peace of mind for me.”

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Posted 5 years ago

“Brilliant service, del the next day, Nephew set it up within 5 mins, tested it with your tele handlers whom answered within seconds and were very efficient . I feel so much safer now knowing I have this installed and my Nephew can relax more knowing he will be contacted quickly should I need assistance.”

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Posted 5 years ago

“Really good quick service so easy to set up”

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Posted 5 years ago

“Good customer service”

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Posted 5 years ago

“Only just started using it but the sales, delivery and installation were very professional and efficient”

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Posted 5 years ago

“Arrived next day and was very easy to set up and test. Would definitely recommend.”

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Posted 5 years ago

“Great service, the lady I spoke to on the phone was very efficient and helpful. And I received my lifeline in 2 days”

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Posted 5 years ago

“Excellent service, equipment easy to install. Hope I don't have to make use of it.”

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Posted 5 years ago

“Prompt service and very helpful advice on the phone. So reassuring.”

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Posted 5 years ago

“very quick and efficient. the people I spoke to were very friendly and helpful”

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Posted 5 years ago

“Excellent service and gives me peace of mind and I know there is always someone at the end of the phone.”

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Posted 5 years ago

“My alarm was delivered on a Saturday,but the following Saturday I still had'nt heard from you,so I had to read to ring up so I could get connected so I was'nt partically happy about this.”

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Posted 5 years ago

Dear Alison, Thank you for your feedback. I am sorry to hear about the problems you have had about setting up the alarm. I apologise that you were not contacted sooner about your alarm being ready to test. This is certainly not the service we aim to provide and I will ensure this complaint is investigated further. We aim to upload all our customer's details within 12 hours of receiving them. A confirmation email should then be sent out to advise that the alarm is ready to test. I apologise for any inconvenience this may have caused. Please do not hesitate to get in contact should you have any further feedback or queries. Kind Regards, Anny

Posted 5 years ago

“Speedy delivery...Not yet connected. However, I saved information on the admin set-up form, but once the product had been despatched, Lifeline Support stated that they were unable to retrieve the 'saved' form which had to be completed from scratch, in spite of the fact that Lifeline had my personal contact details, my order number and details of the despatch....Very disappointing.”

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Posted 5 years ago

“It's perfect for my mum and has given us peace of mind.”

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Posted 5 years ago

LifeConnect24 is rated 4.7 based on 7,860 reviews