LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.70

4.7 Rating 7,752 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,752 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not had occasion to use it yet, but it was simple to set up and provides peace of mind, thank you.”

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Posted 3 years ago

“We decided to purchase the Vibby Fall Detector Lifeline device following my father in laws recent stroke. It’s quick and easy to set up and most importantly It’s given my wife and her dad peace of mind, they are both sleeping a lot better know help is just a button push away.”

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Posted 3 years ago

“Reliable equipment, easy to install & use. Quick response times for alarm activations. Friendly knowledgeable staff. Reasonable cost for a 24 hour service. Highly recommended.”

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Posted 3 years ago

“Gives me peace of mind. No problems with the service. Recommended”

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Posted 3 years ago

“Thank you for your prompt service and help with setting up and testing my Vibby fall detector. It's good to know there is always some one there.!”

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Posted 3 years ago

“I’m afraid my Lifeline 24 has not been a success. It appeared to be interfering with my wifi so I disconnected it. Now the wifi is working we have had two attempts to reconnect it but it doesn’t work. When I have some spare time I will ring your helpline. I like the little dished alarm.”

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Posted 3 years ago

Dear Ursula, Thank you for getting in touch. I am very sorry to hear of the difficulties you have experienced with the setup of your alarm. The alarms we use work completely independently from the broadband. In fact, you shouldn't even need to touch your internet connection in order to set up the alarm. This would suggest there has been a slight error in the installation of your alarm - but should be a very quick and easy fix. I have contacted you through the email address you have provided in this review in the hopes of organising a call from a member of our friendly Techincal Team. In the meantime, please do not hesitate to get in touch should you require any further assistance or wish to provide any further feedback. Kind Regards, Rebecca

Posted 3 years ago

“Have just set this up for my parents.. very simple to do and instructions very easy to follow.”

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Posted 3 years ago

“Very welcoming and friendly operators. Next day delivery of equipment which was easy to set up. Haven't needed emergency call-out yet but all contact with LifeLine24 staff so far has been easy and efficiently responded to.”

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Posted 3 years ago

Dear Mrs Warner, Thank you for your kind feedback. I am very pleased to hear that our wonderful Alarm Response Centre has been very welcoming and friendly. Thank you for your use of the Lifeline24 Alarm. Please let us know if you ever need any assistance. Kind Regards, Rebecca

Posted 3 years ago

“easy to set up..signal loud and clear. unit came next day..easy to order and set up”

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Posted 3 years ago

“So easy to set up although I'm glad my family did it for me. Ordered saturday and arrived Monday so now we all have peace of mind that I can get help 24hrs a day.”

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Posted 3 years ago

Dear Mary, Thank you for getting in touch and for leaving us your kind review. I am pleased to hear that you found the setup easy and that the Alarm is now providing you all with peace of mind. Please do not hesitate to get in touch should you have any further feedback. Kind Regards, Rebecca

Posted 3 years ago

“Brilliant service and fantastic product”

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Posted 3 years ago

“Ordered this for my mam so me and my sisters can be sure she is okay when we not there. It came the next day as promised and just tested it out. It is excellent service and equipment.”

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Posted 3 years ago

Dear Olwen, Thank you for your kind review. I am pleased to hear of your experience with ordering your Mother's alarm. I hope it continues to provide you and your sisters with a sense of reassurance knowing it will always be easy for her to call for assistance. Should you ever have any further queries or feedback please do not hesitate to get in touch. Kind Regards, Rebecca

Posted 3 years ago

“A very good company to be with ,”

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Posted 3 years ago

“Good customer service provided. Pleasant and efficient dealing with my order.”

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Posted 3 years ago

“Just what we needed, an excellent product that gives peace of mind to our whole family.”

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Posted 3 years ago

“Very good service over the phone brought 2 one for dad and one for mum . Only fault was asked for a wrist one for dad and got a knock one”

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Posted 3 years ago

“All up and running the service I received was outstanding my mum is very happy with the service thank you”

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Posted 3 years ago

“Yes we have received good service in the ordering and setting up process but it's far too early to comment on the post purchase service.”

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Posted 3 years ago

“Very good service set it all up in a matter of minutes works perfectly. Thank you life line 24 👍 Mr A pickford.”

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Posted 3 years ago

“Very pleased with the quick service . The instructions were quite clear and easy to follow.Thank you.”

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Posted 3 years ago

LifeConnect24 is rated 4.7 based on 7,752 reviews