LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.70

4.7 Rating 7,742 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,742 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 13th November 2024

Nigel Hill

LifeConnect24 5 star review on 3rd May 2024

Pete Smith

LifeConnect24 5 star review on 13th May 2022

Andrew Southgate

LifeConnect24 5 star review on 5th March 2022

Steven North

LifeConnect24 5 star review on 15th February 2022

Sarah Fallon

Anonymous

Anonymous // 01/01/2019

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“Very good service all round would recommend”

Helpful Report

Posted 1 year ago

Hello Lyn, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and appreciate you for recommending us. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 1 year ago

“Had great support from Lifeline 24. From choosing which package to fitting and testing. Lovely caring team and nothing too much trouble when asking questions. And puts my families minds at rest.”

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Posted 1 year ago

Hello Ann, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and it is providing your family with peace of mind. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 1 year ago

“Excellent customer service. Very knowledgeable on the product and ran me through how to rest the system and locate my Fathers unit in an ideal location to get the best signal.”

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Posted 1 year ago

Hello Steve, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 1 year ago

“Excellent sales and service team. Arrived next day and was extremely easy to set up. Although we're hoping Dad won't need it he has accidently pressed the button, response was really quick and sympathetic which has put my Dads's mind at ease and made us feel a lot more comfortable about him living alone.”

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Posted 1 year ago

Hello Harry, Thank you for taking the time to leave a review. We are pleased to hear you are satisfied with the service and that it is providing peace of mind. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 1 year ago

“Prompt friendly service and helpful guidance for set up. Seems to be exactly what I need.”

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Posted 1 year ago

Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 1 year ago

“Really happy with the alarm and service alarm turned up in 2 days and was easy to connect”

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Posted 1 year ago

Hello Derek, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and found it easy to setup. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 1 year ago

“Very helpful customer service ,very good price compared to other company's. I haven't received mine yet as I only ordered last night so I'll keep you up to date”

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Posted 1 year ago

“I took this out for my father in law and tested it. All appears to be in order and the test calls were answered promptly giving me peace of mind.”

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Posted 1 year ago

Hello Robert, Thank you for taking the time to leave a review. We are pleased that you are satisfied with the service you have received and that it is providing peace of mind. Rest assured that our team are always on hand to provide support when it's needed. Kind regards, LifeConnect24

Posted 1 year ago

“Very promt delivery. Easy set up and really helpful and polite when testing.”

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Posted 1 year ago

Hello Lynne, Thank you for taking the time to leave a review. We are pleased to hear you are satisfied with the service you have received. Rest assured that our team are always on hand to provide support when needed. Kind regards, LifeConnect24

Posted 1 year ago

“I did not order a new alarm. I do not have a new alarm. A new alarm was sent to me in error and was returned via Royal Mail on Saturday 04.11.2023”

Helpful Report

Posted 1 year ago

Hello, Thank you for your review today and for taking the time to leave your feedback on the Service. I am sorry to hear that you experienced some difficulties with the dispatching of our equipment. I am glad to hear that the issue has been resolved and would like to assure you that your feedback will be raised with the relevant department for future review. Best Wishes, Ash

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Hello Norman, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 1 year ago

“Fast delivery, friendly people over the phone. Easy to set up and alarm works fine.”

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Posted 1 year ago

“Excellent service, quick delivery, good communication and set uo, very happy with the service.”

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Posted 1 year ago

“Informative discussion prior to purchase particularly about the switch to digital phone lines. Pleasant and helpful staff responding to testing and re-locating the box.”

Helpful Report

Posted 1 year ago

Hello Anne, Thank you for your review. We are pleased to hear that you are satisfied with the service and that our team were able to assist with your enquiries. Rest assured that our team are always on hand to support you when needed. Kind regards, LifeConnect24

Posted 1 year ago

“The person I spoke to named Samuel was so curtious and most helpful when I applied for Lifeline 24. I have told 2 friends of your company and they will definitely be contacting you. When I mistakenly set of my alarm the lady that contacted us was so lovely to talk to. We are feeling so much secure now and know your only on the other end for your super support. So here's a BigThank to you all. Mrs Annabelle Moody. 4/11/23.”

Helpful Report

Posted 1 year ago

Hello Annabelle, Thank you for your review and for recommending us to your friends. Your praise has been passed on to our team. We are glad to hear that you are satisfied with our service. Rest assured that our team are always on hand to support you when needed. Kind regards, LifeConnect24

Posted 1 year ago

“Having just received the alarm etc I feel Life Connect 24 has been very efficient & quick in responding to delivery & collating information.”

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Posted 1 year ago

“Arrived within 24 hours and very easy to set up. Brings peace of mind in difficult times”

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Posted 1 year ago

Hello David, Thank you for your review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 1 year ago

“We were sent the wrong box initially”

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Posted 1 year ago

Hello Elizabeth, Thank you for your feedback and for articulating your experience of the Service thus far. We are sorry to hear that you have encountered some difficulties with the delivery of your equipment. We can assure you that a full report of your feedback has been created and shared with the appropriate departments. Best Wishes, Ash

Posted 1 year ago

“My mum has had this alarm now for the past year and we have found the people at the end of the phone very helpful, calm , patient and friendly. Everything needed was sent out quickly and arrived next day. It’s added peace of mind for mum and her family.”

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Posted 1 year ago

“Thank you very much for your assistance Answered all our questions and received parcel very promptly”

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Posted 1 year ago

LifeConnect24 is rated 4.7 based on 7,742 reviews