LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.69

4.7 Rating 7,858 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,858 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rang to enquire about an alarm system for my mother and the person I spoke to was helpful and did not rush me in any way and explained things clearly.”

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Posted 4 years ago

“Everyone has been so helpful and a pleasure to talk to. It seems as though there is nothing that they would not do to assist you. Very good service.”

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Posted 4 years ago

“I could not believe how easy it was to set up and the response to the tests were so loud and clear. Pleased to find that covers the garden.”

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Posted 4 years ago

“Excellent service. Easy to set up. Thankyou”

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Posted 4 years ago

“Got the lifeline for my mum who’s 90 who recently had a fall at home and we didn’t know. Feel so much better knowing that she can let someone know quickly if she’s in difficulty worth every penny for peace of mind .”

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Posted 4 years ago

“The whole process, from ordering the pendant online one afternoon to receiving it the next morning, then setting it up using the printed instructions and interacting with the operators on the other end of the line, was very easy. Hopefully the alarm will not need to be used, but if it is I am confident the system will work well.”

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Posted 4 years ago

“Product arrived on time. Yet to be set up and tested.”

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Posted 4 years ago

“Excellent service, easy set up and testing very thorough when ringing to test the alarm - wrist strap comfortable to wear”

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Posted 4 years ago

“Set up was easy, just hope it doesn't get used too often”

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Posted 4 years ago

“Ordering procedure was straightforward and delivery as promised. Instructions to set up were good. On set up the unit dialled the wrong number. Not a good start. The help team response was reassuring but on testing again I could here the helpers voice clearly but she could only here me intermittently. A new unit will be delivered in a couple of days but this means a wasted trip from Huddersfield to Harrogate and having to do it all over again. Very disappointed and now worried about future reliability. Help team are courteous and well trained.”

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Posted 4 years ago

“Great and easy to set up. Very helpful staff.”

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Posted 4 years ago

“I ordered a life line 24 system for my father, i ordered it Friday afternoon and it came Saturday afternoon, I installed it on the Sunday and the set up was so simple the call handlers do it all for you. I’m so happy my father has this protection as it gives the whole family piece of mind.”

LifeConnect24 5 star review on 28th November 2020

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Posted 4 years ago

“Efficient service handled by friendly helpful staff”

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Posted 4 years ago

“Good website. Easy to order and arrived the next day. Really quick to set up. Testing was simple. All dealings with Lifeline staff was very helpful and friendly. Gives peace of mind for us knowing our parents can get help quickly.”

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Posted 4 years ago

“First class delivery and very easy to install, very nice friendly staff.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Excellent service so far. Easy to deal with and set up. Delivered exactly as promised”

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Posted 4 years ago

“I arranged for a lifeline on behalf of my dad, following the death of my mum, to give him peace of mind when on his own in the house. The whole process was seamless made easier by the really kind, friendly staff. Thank you”

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Posted 4 years ago

“Can you alter the spelling of Louis to Lois please.”

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Posted 4 years ago

“Its not plug in and play and requires your siblings to set up (which is difficult in the self isolation environment) but once set up is great”

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Posted 4 years ago

LifeConnect24 is rated 4.7 based on 7,858 reviews