LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.69

4.7 Rating 7,844 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,844 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although (luckily) my father hasn't needed to use his alarm yet, we would like to say how efficient and professional the whole procedure of purchasing and installing the personal alarm was. We went with Lifeline24 as they are local to us and so pleased we did. Excellent service with next day delivery as promised and extremely good value for money. Thank you.”

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Posted 4 years ago

“I still haven’t been told if my form has accepted.!”

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Posted 4 years ago

Dear Susan, Thank you for getting in contact today. I am very sorry to hear that you were not contacted in regards to the uploading of your new customer forms. Our confirmation emails are sent automatically to the email provided on the form once these have been accepted by our Emergency Care Team's systems. I would recommend checking in your junk or spam folders. Following your review, I have been in contact with our customer service team who have resent this email. Your feedback will be reviewed by our team so we can look into why this confirmation was not sent to you. Please get in touch should you have any further feedback or require any additional information regarding the forms or the set up of your alarm. Kind Regards, Lifeline24

Posted 4 years ago

“Very prompt delivery. Fitting instructions easy to follow. Response from both help desk and call centre both prompt, friendly and helpful.”

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Posted 4 years ago

“Fast and professional service”

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Posted 4 years ago

“Being by my side 24 hours a day, given me more freedom to move about thanking you.”

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Posted 4 years ago

“its tooearlytosay”

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Posted 4 years ago

“Explained very well with how things work and the support you get, very comforting to know”

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Posted 4 years ago

“We are so impressed with the lifeline 24 - it has given us peace of mind by taking the worry out of the equation. The staff on the end of the phone are so wonderfully reassuring- thank you!”

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Posted 4 years ago

“Secure in the knowledge my mother is safe and I will be notified of any fall or accident she may have .”

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Posted 4 years ago

“Excellent service. Parcel delivered within 24 hours, set up in 5 minutes and very efficient and courteous staff when doing test. Couldn't ask for better.”

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Posted 4 years ago

“Difficult as only just activated & tested but so far so good”

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Posted 4 years ago

“Very easy to set up. This gives peace of mind knowing that someone is available 24/7 to assist should support be needed.”

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Posted 4 years ago

“It gives me confidence when moving around the house and garden.”

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Posted 4 years ago

“Have only had the alarm for a few days but it has given my family peace of mind knowing that it is in place.”

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Posted 4 years ago

“I am on my own as my husband is in hospital probably for some time so it is the first time on my own for about 65 years and I have to use a stick as I have a back problem and can fall if Iam not careful.”

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Posted 4 years ago

“Easy to install and team on other end was fantastic in testing”

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Posted 4 years ago

“Yes very grateful for lifeline now during this coronovirus problem.I am over 70 confined to my house andI live alone Many thanks Margaret”

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Posted 4 years ago

Dear Margaret, Thank you for your kind feedback. I am pleased to hear that the alarm is providing you with peace of mind whilst you are at home on your own. Please do not hesitate to get in contact should you have any further feedback or questions. Kind Regards, Lifeline24

Posted 4 years ago

“The Lifeline was delivered next day, The system was easy to set up and staff were on hand to talk me through the testing procedure. The system was set off in error over the last few days and the response was quick. Very happy”

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Posted 4 years ago

“Promp service Happy knowing my mum is in safe hands”

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Posted 4 years ago

“Excellent service from the first telephone call placing the order to the email a few days later giving the go ahead to test the equipment.”

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Posted 4 years ago

LifeConnect24 is rated 4.7 based on 7,844 reviews