LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.70

4.7 Rating 7,758 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,758 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item delivered the day after placing order. Easy to set up and very good response from emergency call handler upon testing. The range is fantastic, so if my mother falls to the rear or front of her house, I know that the emergency call can be made. Great service”

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Posted 4 years ago

“Amazing customer service”

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Posted 4 years ago

“easy to order & very helpful sales staff ,prompt delivery easy to install with clear instructions & the girls on the end of the lifeline which we pressed when setting up were friendly & helpful it has made my father feel much more relaxed in his home knowing he is one press away from help, so far 10 out of 10, thanks to all of the lifeline team, dave”

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Posted 4 years ago

“Absolutely delighted with the advice, prompt delivery of the lifeline and assistance in installing due to it needing resetting. Everyone is so friendly and helpful”

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Posted 4 years ago

“i feel so confident going out in the garden and being able to shower/ going about daily activities that i was to scared to do before. just knowing you can get help and not have to wait for family members to visit.”

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Posted 4 years ago

“Very good service. I would have thought with modern technology that the actual red button unit could have been thinner.”

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Posted 4 years ago

“As I live a distance away from my mother I now have a peace of mind should she fall, I now know she wouldn’t lie unattended for hours, as she has her bracelet alarm on”

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Posted 4 years ago

“I ordered this for my mother and it arrived very promptly. The set up was very straightforward and the staff that we spoke to were very friendly and helpful. My mother feels more confident now she knows there’s always somebody there to help if need be.”

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Posted 4 years ago

“This has given me and my children peace of mind. Money well spent.”

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Posted 4 years ago

“I purchased a key safe. It arrive very quickly and was easy to fit.”

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Posted 4 years ago

“I am very pleased with it, it was very ease to set up and to test. thank you for your help. I would tell all to get this Lifeline 24, if they need one. Paul.”

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Posted 4 years ago

“Very easy to set up and gives peace of mind that should my father need assistance in an emergency we have a system in place to get immediate help to him.”

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Posted 4 years ago

Dear Karen, Thank you for your kind review. I am pleased to hear the alarm is providing you with peace of mind. Should you have any further feedback, please do not hesitate to get in touch. Kind Regards, Lifeline24

Posted 4 years ago

“The main reason is that I stopped worrying about who would help me if I had an accident at home. Since it was installed I have had real peace of mind.”

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Posted 4 years ago

Dear John, Thank you for your kind review. I am pleased to hear the alarm is providing you with the peace of mind and has relieved you from worry about what would happen should you have an accident at home. Should there be anything further we can assist with, please do not hesitate to get in contact. Kind Regards, Lifeline24

Posted 4 years ago

“Works Brilliant Makes Me Feel Safe”

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Posted 4 years ago

Dear Graham, Thank you for your kind review. I am pleased to hear the system is helping you to feel safe. Should you have any further feedback, please do not hesitate to get in contact. Kind Regards, Lifeline24

Posted 4 years ago

“As soon as all of the information for lifeline was sent back to them we were quickly up and running. The kit arrived within 2 days and the set up was very simple. My Dad now feels confident he has extra support at home.”

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Posted 4 years ago

Dear Alison, Thank you for your positive review. I am pleased to hear your Dad is now feeling more confident now that he has the system in place. If there is anything further we can assist with, please do not hesitate to get in contact. Kind Regards, Lifeline24

Posted 4 years ago

“At present and only after a few days use, everything seems to in good order.”

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Posted 4 years ago

“All currently seems to be fine, but really is too early to write a review. Maybe ask again in two or three months”

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Posted 4 years ago

Dear John, Thank you for leaving us your feedback. I am pleased to hear the alarm has worked fine for you thus far. Please do not hesitate to get in contact should you have any further queries. Kind Regards, Lifeline24

Posted 4 years ago

“I feel a lot safer now wearing my alarm button, knowing that if anything happens someone will know and get me help”

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Posted 4 years ago

Dear Pamela, Thank you for your kind review. I am pleased to hear you are feeling a lot safer now you are wearing the alarm button. If there is anything further we can assist with, please do not hesitate to get in contact. Kind Regards, Lifeline24

Posted 4 years ago

“It has given me and my family peace of mind as I know if I have a fall and can’t get up I can get help .”

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Posted 4 years ago

“I’m rather disappointed wth my wrist alarm. It has gone off twice accidentally. It’s then difficult to stop. Secondly i have very thin skin and it has bruised my wrist. Third I thought I would be covered for a greater area. If i fell out walking I’m not covered Your comments would be appreciated”

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Posted 4 years ago

Dear Deirdre, Thank you for leaving us your review and for bringing this matter to our attention. I am very sorry to hear of the difficulties you have had with the Fall Detector and the bruising you have experienced. A member of our Customer Service team will call you very shortly to ensure you are not left with an alarm which is not suitable for you. Our Falls Detectors are designed for those who are unable to press their pendants, for example, for people prone to fainting or blackouts. This does mean that they are very sensitive to ensure they do go off when needed. If you do not fall under this category, the standard MyAmie Pendant can be more than suitable. All of our alarms are designed for use within the home and have a range of 100metres. I am sorry to hear this was not better explained to you at the point of order. Again I would like to apologise on behalf of Lifeline24 for any upset or inconvenience this has caused. Should you have any further comments or concerns, please do not hesitate to get in contact with us. You can call on 0800 999 0400 or email us at info@lifeline24.co.uk. Kind Regards, Lifeline24

Posted 4 years ago

LifeConnect24 is rated 4.7 based on 7,758 reviews