LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.69

4.7 Rating 7,844 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,844 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Harry was excellent on the phone guiding me through the options for my mother and patient while I explained them to her.”

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Posted 4 months ago

“Needed replacement of defective alarm unit. Arrived very rapidly as promised. Helpful customer service staff.”

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Posted 4 months ago

“Extremely happy with my replacement alarm base. The company are very quick to react to and solve any problems with equipment and are very friendly and helpful on phone.”

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Posted 4 months ago

“I am writing on behalf of my Mum who is now aged 85 and is unable to do this herself. We signed up after Dad passed away several years ago and Mum was then living on her own. The service received has been first class and the pendant gives my Mum and myself peace of mind.”

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Posted 4 months ago

“very quick responce in replacing the order for my mums kit. easily installed and very easily tested Thank you great job.”

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Posted 4 months ago

“Harry was extremely patient and helpful and talked us through the various options available to us, making sure that we were happy that we had the right alarm for Dad's needs.”

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Posted 4 months ago

“Poor customer service and when you make a complaint they all close ranks and deny everything. Customer service staff very rude and unhelpful.”

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Posted 4 months ago

“Very fast delivery”

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Posted 4 months ago

“I have had an alarm for sometime and the battery had run down, I rang the service dept and was sent a new box the next day, after a check test every thing was fine. Thank you for the swift service.”

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Posted 4 months ago

“Very good service but had to contact support as pairing instructions for the necklace fob was not in the set up box.”

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Posted 4 months ago

“Its fike,but your updatewith new alarm and chargeris not really compatable with the last products, in tha the last issue you could view the charging light and when the charging was complete, In the new equipment you do not know that the unit is carging and/or when the charging is complete, this i believe is a backward step Your booklet states that a charge should last a month with normal useage. Normal use is every day except when in the company of revations or frienda for a reasonable time, putting it on charge daily is not an answer when trying to consaerve electricity, and knowing when it is charged”

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Posted 4 months ago

“excellent professional customer support easy and straightforward for my son to install giving me a level of security thank you LifeConnect24”

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Posted 4 months ago

“I'm a new customer after having a frightening experience & passing out at home on my own my family & I decided one of these was the answer for peace of mind both for me & them.”

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Posted 4 months ago

“Very helpfull when trying to resolve a difficult situation”

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Posted 4 months ago

“Excellent product, easy to install and reasonable monthy price for peace of mind. The customer service staff are friendly, professional and helpful. Very pleased and it keeps my mum safe.”

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Posted 4 months ago

“All well with the new lifeline alarm”

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Posted 4 months ago

“Receipt and setup was seamless. I inadvertently set the alarm off, the response was quick and my mistake was no problem.”

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Posted 4 months ago

“Excellent service and ver quick delivery”

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Posted 4 months ago

“Delivered on time, easy to set up , my mum is happy with it, my mum knocked the bracelet the other day and it set it off and the lady was lovely with my mum asking her if she was ok , , the older generation don’t like anything new but mum is very happy with it .”

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Posted 4 months ago

“This system has brought the family peace of mind and is giving dad the independence he needs, both in the house and pottering in the garden. Initially I spoke with Jos who explained how the system worked and answered numerous questions. He was very helpful. Equipment arrived the next day, though the key safe took a bit longer. Excellent customer service from all. Set-up and testing was quick and easy. Very pleased with the purchase.”

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Posted 4 months ago

LifeConnect24 is rated 4.7 based on 7,844 reviews