LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.69

4.7 Rating 7,844 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,844 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service was fantastic. Set up very quickly and my alarm arrived the next day. Very polite and helpful all round”

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Posted 4 years ago

“So easy to complete an application and the equipment arrived the next day. Mum set it off by mistake but response was excellant as was the advice.”

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Posted 4 years ago

“Prompt service. Very helpful on telephone. Easy set up.”

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Posted 4 years ago

“Although I am a pretty fit 81 year old, this has given me and my daughters peace of mind. At least I know that if I fall I do not have to worry if I cannot get up. The same applies to my daughters.”

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Posted 4 years ago

“The process of getting the 24/7 lifeline service was easy to follow. The staff I dealt with where very knowledgeable and friendly. The only part of the process that I found challenging was filling in the new customer form. That was because you need details such as your GP details and the recipients of an emergency calls details (eg Doctors address and telephone numbers) to complete the process. However after getting the service setup, I’m very happy and content with the service provided.”

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Posted 4 years ago

“I feel secure in my home knowing that if I fall or feel ill I can contact a friend.”

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Posted 4 years ago

“Very easy to order and install the system and staff very helpful and clear in thier testing proceedure and assistance which gives comfort that when really needed the service will be there.”

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Posted 4 years ago

“A brilliant service for peace of mind. I set this up for my elderly parents and on occasions it has been set off by mistake due to my father having mobility problems and the response has always been quick. The family can rest easy knowing help is just a push button away.”

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Posted 4 years ago

“Because they saved my life at 4 in the morning if it wasn't for the person on the other end of the phone I would not be writing this recomenasion”

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Posted 4 years ago

“It was really straight forward right from ordering to the on line forms, the live chat was helpful initially when I had some questions prior to ordering, the delivery was fast and the set up was easy, also good that the unit rings when the landline rings which makes it easier for my dad to hear.”

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Posted 4 years ago

“Lifeline gave us peace of mind for my 91 year old Mother. She has used it by accident, but the Lifeline response team were more than professional and understanding, putting my Mother at ease for the incident.”

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Posted 4 years ago

“Would recommend !”

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Posted 4 years ago

“Quick delivery, easy setup instructions.”

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Posted 4 years ago

“100% solid. They answer straightaway and are very polite and helpful. Price is good too.”

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Posted 4 years ago

“Ordered for my elderly mother. Setting up the device was really easy and the friendly call staff talked us through the final set up processes. My mother felt reassured that they were so friendly and nice. We also purchased the key safe and felt happy that we could buy a police approved item from Lifeline24 as well as the unit itself.”

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Posted 4 years ago

“GREAT QUICK AND EASY SERVICE”

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Posted 4 years ago

“Thank you! Great Service!”

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Posted 4 years ago

“Ordering was very easy. Simple set up and was impressed with speed in answering when testing. I have confidence that this will be a great asset to help keeping my mother in law safe”

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Posted 5 years ago

“Provides peace of mind for me and my family.Staff are very courteous and very helpful,would defintely recomend this system.”

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Posted 5 years ago

“Lifeline 24 has given me peace of mind, knowing help is always there should I need it. My family have also stopped worrying, knowing help is a call away.”

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Posted 5 years ago

LifeConnect24 is rated 4.7 based on 7,844 reviews