LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.68

4.7 Rating 7,861 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,861 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have only just started using this , however from start to finish everyone was extremely helpful . The set up system was so efficient and easy to do.”

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Posted 5 years ago

“Excellent delivery of product, polite staff, easy to set up, reasonable price, piece of mind for an elderly person.”

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Posted 5 years ago

“Received product on time, as expected. Instructions very easy to follow. Setup as instructed, removing 3 telephones from the main BT socket, and reattaching as instructed. Tested the main device and made contact with the Lifeline Operator, and proceeded to test the pendant device in a couple of locations and while another phone had a ringtone. Operators friendly and aware of who I was each time I tested, even though they were different Operators. Perfect”

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Posted 5 years ago

“Excellent service, delivery in 24 hrs. Easy to set up, no complications. Great experience.”

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Posted 5 years ago

“My son has less worries now I have life line in place”

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Posted 5 years ago

“Ordered it on a Friday afternoon and set it up the following day, after my father aged 89 fell in his room in the early hours of the morning and had to wait 4 hours until he was found. Two days after setting it up (yesterday) we received a phone call at 4 am from Lifeline, saying the alarm had been activated but they could not make out what my father was shouting. Jumped in the car only to find my Father on the floor again, except this time he didn't have to wait for someone to find him. Lifeline has paid for itself in the first week of use and giving us the reassurance he is safe. We opted for him to wear the wrist band as opposed to around the neck... a great little piece of kit and highly recommend it!”

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Posted 5 years ago

“Very easy to set up and the careline staff friendly and helpful. We call and it arrived the very next day. Completed the forms on line too so very fast. Would recommend”

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Posted 5 years ago

“Excellent responsiveness from contact centre and friendly people in what could be very difficult situations!”

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Posted 5 years ago

“Excellent Easy to use peace of mind for mum & family enables her to stay in her home.”

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Posted 5 years ago

“The service was excellent; there was no intensive selling; the necessary items arrived by the next post and although I am elderly and not at all techno-savvy I was able (eventually) to set it up myself. It also seems that the cost is more realistic than some of the exorbitant ones, which helps in these days of increasing costs”

LifeConnect24 5 star review on 10th July 2019

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Posted 5 years ago

“Ordered this for my mother. Parcel arrived first thing next day. The lifeline was very easy to install and testing it was easy too. Found the staff very helpful and polite. So far couldn't ask for anything better”

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Posted 5 years ago

“Ordering process was easy and delivery was excellent and as promised. Staff are excellent in responding to any questions and the monitoring response is everything you would want with friendly professional staff responding. Nothing negative to say, all very good.”

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Posted 5 years ago

“The team are second to none..nothing is too much for the they are so helpful”

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Posted 5 years ago

“Very quick fast delivery friendly staff and 24 hour help when needed”

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Posted 5 years ago

“Excellent service online. Received next day and with my daughter,s help easily installed. Testing was done swiftly and efficiently. Any queries were answered with patience. I now feel more secure now when wearing my necklace as I live on my own. I can thoroughly recommend this service. Mrs. M.Crookes.Lichfield.”

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Posted 5 years ago

“Absolutely amazing it keeps my dad safe and be able to alerts the family if he felt unwell or fallen If gives me peace in mind”

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Posted 5 years ago

“Excellent service and a small price to pay for peace of mind.”

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Posted 5 years ago

“I am very happy with Lifeline24, it arrived quickly and was easy to set up and test. All messages/emails are replied to very quickly. Not only do I have peace of mind but my family does too, which is a relief for us all.”

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Posted 5 years ago

“Makes me feel secure when on my own at home”

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Posted 5 years ago

“Great service and really good price. Very good for piece of mind.”

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Posted 5 years ago

LifeConnect24 is rated 4.7 based on 7,861 reviews