LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.69

4.7 Rating 7,841 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,841 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

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“Easy to set up delivered on time testing easy everyone involved very helpful. I can now go to work with peice of mind my husband has help on hand ✋”

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Posted 3 years ago

“Esy to follow guidance and product selection. Prompt response, helpful staff, excellent service”

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Posted 3 years ago

“Easy to install, and activate. Staff very pleasant, helpful and patient, exactly what you need for the old and infirm users. Instructions for delayed delivery so that I could be at the premises to install were followed to the letter, something many firms fail to do. Nothing appears to be too much trouble.”

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Posted 3 years ago

“The falls alarm is still new to me but setting up was straightforward and testing was fine. The people the other end assured me that all was well. I did set the alarm off by mistake today and the call was answered immediately and I was reassured that help was on the way. I said that it was an error and a very nice man dealt with it and reset my alarm. Very good service and very reassuring that if I need help, I will get it.”

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Posted 3 years ago

“Pendant less cumbersome than expected. All instructions explicit and having the personal pendant does give me a bit more confidence when in the garden.”

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Posted 3 years ago

“Excellent service from ordering to installation, so easy and stress free! Thank you”

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Posted 3 years ago

“Very happy with the personal alarm for my 88 year old mother …. Who now feels happy that if anything were to happen she can call someone at the push of a button”

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Posted 3 years ago

“They did exactly what they said”

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Posted 3 years ago

“Excellent service . Feeling more confident with backing you give”

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Posted 3 years ago

“Extremely helpful service. Everything explained very well. The alarm arrived the next day as promised. Easy set up.”

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Posted 3 years ago

“The system set up was incredibly easy and the responses from the Lifeline team were instantaneous”

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Posted 3 years ago

“Very professional and superb quick service”

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Posted 3 years ago

Dear Lisa, Thank you for your review. I am pleased to hear of your experience with our service. Should you ever require any further assistance, please do not hesitate to get in touch. Kind Regards, Rebecca

Posted 3 years ago

“Arrived very quickly and easy to set up. Call centre answers very promptly when you do a monthly test.”

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Posted 3 years ago

Dear Margaret, Thank you for your review. I am pleased to hear about your experience with the setup of your system. Please let us know if you require any further assistance. Kind Regards, Rebecca

Posted 3 years ago

“So far very pleased with the service. Its clear and easy to set up. Haven't had to use it yet which is good but feeling confident for if I do.”

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Posted 3 years ago

Dear Julia, Thank you for your kind review. I am pleased to hear how easy you have found the initial setup. We do hope that you never have to use your system, but I hope you are provided with peace of mind knowing we are always available if you do. Please let us know if we can be of any further assistance. Kind Regards, Rebecca

Posted 3 years ago

“So far excellent service and easy to set up”

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Posted 3 years ago

“Brilliant, speedy service and a straight forward instruction pamphlet and really helpful testing staff. A wonderful product and the most helpful staff, thank you.”

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Posted 3 years ago

Dear Debbie, Thank you for your review. I am pleased to hear about your experience with the setup and testing of your alarm. I will ensure to pass your feedback on to our helpful staff. Should you ever require any further assistance, please do not hesitate to get in touch. Kind Regards, Rebecca

Posted 3 years ago

“It has been so easy to set uo lifeline24 for my mum and you cant put a price on your elderly familys safety”

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Posted 3 years ago

“Excellent service, so quick and easy..”

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Posted 3 years ago

“Ordering was easy and prompt delivery. When setting up the device, instructions were easy to understand and staff at the call centre were polite and helpful. So far the 3 tests that we did worked well and they even turned up the volume so my mother could hear better as she is a bit deaf! Would recommend.”

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Posted 3 years ago

“Absolutely brilliant, dad's had 2 falls & we were informed straight away. Peace of mind for the whole family.”

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Posted 3 years ago

LifeConnect24 is rated 4.7 based on 7,841 reviews