Login
Start Free Trial Are you a business?? Click Here

LifeConnect24 Reviews

4.7 Rating 7,842 Reviews
94 %
of reviewers recommend LifeConnect24
4.7
Based on 7,842 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy

Write Your review

Anonymous
Anonymous  // 01/01/2019
prompt service
Helpful Report
Posted 2 years ago
The machine was easy to set up, and the testing was quick and easy.
Helpful Report
Posted 2 years ago
Very prompt delivery and a very helpful customer service when we were setting it up
Helpful Report
Posted 2 years ago
My Package arrived next day,phone contact and help with set-up was excellent, even arranged for a return package be picked up.
Helpful Report
Posted 2 years ago
Very pleased with the order and set up process.
Helpful Report
Posted 2 years ago
Good service over the phone and prompt despatch of replacement unit, which was very simple to install and works well. Thank you.
Helpful Report
Posted 2 years ago
The watch strap feels a bit uncomfortable, otherwise no complaints so far.
Helpful Report
Posted 2 years ago
Excellent service, easily installed, giving peace of mind in case of an emergency.
Helpful Report
Posted 2 years ago
From ordering, delivery and set up - all timely and easy. The telephone operatives are very helpful and professional.
Helpful Report
Posted 2 years ago
Very efficient and polite service. The problem fixed in 24 hours
Helpful Report
Posted 2 years ago
Fast service and easy set up. all sorted within 24 hours of initial query.
Helpful Report
Posted 2 years ago
I brought this for peace of mind concerning my father, so pleased that if anything happens or he feels unwell when I'm not there that he has support. Best thing I've brought for a long time.
Helpful Report
Posted 2 years ago
Took a long time to come after promises. Service initially was poor. Made a formal complaint and after 10 days of waiting, I received a response and the lady was accommodating and put things right.
Helpful Report
Posted 2 years ago
Dear Anthony, Thank you for your review today and for taking the time to provide your feedback. We welcome comments of any nature, as they are critical in helping to improve the Service further in future. I am sorry to hear that you had a negative experience with the Service at the outset. However, it is heartening to hear that the issue has been resolved by a senior member of our Staff. If you require any additional assistance, please do not hesitate to contact us again. Kind Regards, Cordelia
Posted 2 years ago
I arranged to order the life connect by phone and was impressed the excellent service and despite the order request was undertaken just before Christmas and during the postal strike it arrived very quickly.
Helpful Report
Posted 2 years ago
The alarm was quite easy to install and worked on the first test. Although I haven't had to use it for real yet I am quite confident it will be a source of comfort to me.
Helpful Report
Posted 2 years ago
Pleasant telephone manner very helpful fast dispatch easily installed and ease of use
Helpful Report
Posted 2 years ago
Be careful! Cancelled their service as it was no longer required, I informed them via email and phone in good time, they still took the yearly subscription charge without my permission or consent, completely unacceptable and now they will claim it takes 2wks to refund. Second time posting this review as they had it removed!!
Helpful Report
Posted 2 years ago
My mother’s machine was malfunctioning, but as soon as I reported it, a new unit was despatched the same day, and arrived the following day. First class customer service 👍
Helpful Report
Posted 2 years ago
Excellent service. The Lifeline unit is very simple to install, just plug into the mains, no need to connect to the internet. Not confusing .
Helpful Report
Posted 2 years ago
Quick and very helpful.
Helpful Report
Posted 2 years ago
LifeConnect24 is rated 4.7 based on 7,842 reviews