LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.70

4.7 Rating 7,750 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,750 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

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“Arrived as expected, set up and called through for testing - responders absolutely excellent!”

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Posted 3 years ago

“Initial start up with lifeline telephonist was simple and very easy to install !”

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Posted 3 years ago

“Operators very sensitive and helpful during set up. Thank you.”

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Posted 3 years ago

Dear Ann, Thank you for getting in touch. I can see that a member of our friendly Customer Service team has called you regarding this. They have been able to walk you through the setup and we have received a successful test call. Should you have any further queries, please do not hesitate to get in touch. Kind Regards, Rebecca

Posted 3 years ago

“There staff are very kind and pick the phone up straight away and don’t mind if any false activations go through and is a cheap affordable service and would definitely recommend this Telicare company to others. 😀”

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Posted 3 years ago

“Lifeline 224 provides me with peace of mind and I am hardly aware of the pendant tucked into my bra. I am so pleased with it especially at 85 years of age, as it is so simple to activate. So thank you to the girls who put me right at the beginning, when I accidentally set the alarm off. Shirley Cowley.”

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Posted 3 years ago

Dear Shirley, Thank you for your kind review. I am pleased to hear of the experience you have had with our service and that the alarm is providing you with peace of mind. Should you have any further queries, please do not hesitate to get in touch. Kind Regards, Rebecca

Posted 3 years ago

“Our daughter uses lifeline and has done for many years They phone me immediately and also ambulance Having lifeline has made us worry less knowing she has help immediately Now just sorting out for brother who needs it”

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Posted 3 years ago

Dear Tina, Thank you for your kind review. I am pleased to hear that the alarm has been providing you all with peace of mind knowing that help can be arranged immediately. We are currently running a refer-a-friend offer, simply ask them to quote your name when they make their order and we will send you a £15 M&S voucher as a thank-you. Your friend or family member will also receive the same voucher. Please let us know if you require any further assistance. Kind Regards, Rebecca

Posted 3 years ago

“I case of falling over as I break bones when I do fall”

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Posted 3 years ago

“Speedy delivery. Easy to install. Prompt response when testing and every aspect of the test was done.”

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Posted 3 years ago

“There’s not a lot I can say really,apart from everything thing went very smooth,and your team friendly. Thanks.”

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Posted 3 years ago

“Quick efficient service with very polite staff.”

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Posted 3 years ago

“I have filled out the form on line but not sure if it’s gone through. Apart from that. So far so good”

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Posted 3 years ago

Dear Tracey, Thank you for leaving us your review, From looking into your account, I can confirm that we have successfully received your registration form. I am pleased to hear that you have had a positive experience with the alarm thus far. Please let us know if you require any further assistance. Kind Regards, Rebecca

Posted 3 years ago

“Excellent range”

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Posted 3 years ago

“Easy and quick to order. Arrived next day as expected allowing my daughter to set up and test before returning home. Giving her and me peace of mind that I was safe if anything untoward should happen”

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Posted 3 years ago

Dear Mary, Thank you for your kind review. I am pleased to hear that you have found the setup and testing of your alarm to be quick and easy. I hope that the alarm continues to provide you all with peace of mind. Kind Regards, Rebecca

Posted 3 years ago

“Alarm has only been set up today.Lady very helpful according to my son in law who fixed it up.Worked well when tested with radio.Have only put one number so farWill ring on Monday with others. Thankyou.”

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Posted 3 years ago

Dear Anne, Thank you for your review. I am pleased to hear that you have found our team to be very helpful and I will ensure your feedback is passed on, Should you ever require any further assistance, please do not hesitate to get in touch. Kind Regards, Rebecca

Posted 3 years ago

“So far so good, we have only had it some 40 hours but the tests were very reassuring , and my mother has some confidence back after she fell and was on the floor for some 8 hours , which prompted me to order lifeline 24 , hopefully it will continue to as good if needed in a real life emergency”

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Posted 3 years ago

Good Morning, Thank you for leaving us your feedback. I am pleased to hear that the system is helping to provide your Mother with a feeling of confidence. Should you require any further assistance, please do not hesitate to get in touch. Kind Regards, Rebecca

Posted 3 years ago

“Only thought is not everyone wants do to direct debit and my mum at 85 not hardly being computer savvy baffles them. With the age group that you are likely to be dealing with. Just give alternative of one off card payment and a letter to address about 1 month before annual subscription due.”

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Posted 3 years ago

Dear Shirley, Thank you for leaving us your review. As the alarm is provided on a rental basis we do usually require a Direct Debit to be in place. This also ensures that there will be no breakages in the coverage. This will be set up by our Accounts Team and does not require the Alarm User to do this themselves. We are mindful that for some of our customers a Direct Debit is not appropriate so we do provide the option of calling in once per year or sending us a cheque. I have updated your account to show this is how you would like to proceed. Should you have any further queries, please do not hesitate to get in touch. Kind Regards, Rebecca

Posted 3 years ago

“Professional clear and concise information and fast action,”

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Posted 3 years ago

“The process was so simple and professional and we hope it will give us peace of mind the staff were very caring and helpful”

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Posted 3 years ago

“really pleased with the service we received on ordering the lifeline 24”

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Posted 3 years ago

Dear Denis, Thank you for leaving us your feedback. I am pleased to hear you are happy with the service you have received thus far. Please let us know if you require any further assistance. Kind Regards, Rebecca

Posted 3 years ago

“Very efficient delivery and easy set up, inclusive of registration and testing.”

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Posted 3 years ago

LifeConnect24 is rated 4.7 based on 7,750 reviews