LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.68

4.7 Rating 7,859 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,859 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service thanks for all your help”

Helpful Report

Posted 5 years ago

“After completing a slightly frustrating online form, the service has been straightforward, efficient and easy to set up”

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Posted 5 years ago

“The process of ordering and setting up were both simple and easy to do. The first press on the button lead to an in-depth test of the system which again was very to do and gave us further peace of mind about the coverage.”

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Posted 5 years ago

“Received the equipment promptly and the set was easily done. Great to have piece of mind for my mom's safety and well being.”

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Posted 5 years ago

“Very straightforward setup System works well and as described”

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Posted 5 years ago

“We purchased the Lifeline24 wrist alarm with fall detector and external key box, because our mum had an accident at home, fell and broke her hip and was trapped for nearly 2 days before being found. Following surgery and convalescence she was due to return home. The product arrived the day after order and as we had set up the contact information sheet, we were able to instal immediately and ran through the tests with the operator. It gave enormous peace of mind and mum returned to her home. Seven days later, mum collapsed at just gone midnight. We were contacted by Lifeline24 who provided clear and calm feedback recommending a visit. We attended and mum was rushed into hospital, has been treated and since been discharged. We were with her very shortly after her collapse and so this product has already, in our view, been a life saver. I would not hesitate to recommend this product and service.”

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Posted 5 years ago

“It was very easy to install this device without a broadband connection for my 96 year old mother-in-law. She and the family now feel they can relax should she have a fall or be locked in the garage again as help is always at hand.”

Helpful Report

Posted 5 years ago

“We researched all the main alarm providers and are very glad we chose Lifeline. The customer service staff are friendly and helpful, the alarm arrived the very next day after we ordered it and it was easy to install the base unit ourselves. The staff run you through a series of quick alarm tests so that you know everything is working. We have already had one 2am alarm call when my mum had a fall so we know the system works and it has already given us great peace of mind to know that help is at hand for our two ninety year olds.”

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Posted 5 years ago

“it has made my mother more confident about living alone”

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Posted 5 years ago

“this was very informative page”

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Posted 5 years ago

Dear Margaret, Thank you for taking the time to leave us your feedback. Please do not hesitate to get in contact with us should you have any queries or questions. Kind Regards, Lifeline24

Posted 5 years ago

“Very straightforward and all questions were answered in a friendly and helpful manner. Easy to set uo and test.”

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Posted 5 years ago

“Lifeline has given me peace of mind allowing me to build up my confidence to live alone again knowing I can easily alert someone should I need help.”

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Posted 5 years ago

“Fortunately we haven’t had to use it yet. Seems very good and gives us piece of mind.”

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Posted 5 years ago

“Very professional customer service agents. Very quick delivery and set-up. Excellent,reliable equipment. Superb value. I could not fault any element of Lifeline 24. Absolute excellence, thank-you.”

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Posted 5 years ago

“Very good service”

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Posted 5 years ago

“Family worried about me not having a Personal Alarm. Now have peace of mind, after having one before I moved. Brilliant quick delivery and connection. Yes, hassle free. Thank you Lifeline 24.”

Helpful Report

Posted 5 years ago

“Easy to order online. Alarm delivered very quickly and easy to set up. Telephone tests easy to complete. Everyone I spoke to during this was friendly and very helpful. Have not had cause to use the alarm in a real situation but am confident that if I need to do so, I will get the help I need quickly.”

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Posted 5 years ago

“Easy to order, very rapid delivery, now I feel much more relaxed about potential falls”

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Posted 5 years ago

“Efficient speedy service.”

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Posted 5 years ago

“Very prompt delivery & staff very helpfull when setting up. It's given Dad reassurance & us peace of mind that there's always somebody to help if needed. Thank you. Carol”

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Posted 5 years ago

LifeConnect24 is rated 4.7 based on 7,859 reviews