LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.69

4.7 Rating 7,858 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,858 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

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“Made me feel safer”

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Posted 4 years ago

“[2nd attempt to get review transmitted] I'm impressed with Lifeline because I have had no false alarms sent by the trigger as happened with my previous company. Unless the base unit can be reached and a false alarm cancelled, neighbours are alarmed unnecessarily. The trigger is small andnot noticeable worn round the neck. Test calls from me are answered quickly and politely! [End of review] Since the first attempt couldn't be handled by Facebook pse acknowedge receipt of this one]”

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Posted 4 years ago

“I really didn't want to admit that I would need anything like this ever but after two falls I now know that is just want I do need. The bracelet is comfortable and I feel secure in the knowledge that if I need help at anytime, it is just a push away. It is something I have that I hope never to use but could be so useful.”

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Posted 4 years ago

“Great service and easy to install, it’s a great safety blanket knowing our Mum is safe and we can be contacted if anything happens to her, it gives us piece of mind as well.”

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Posted 4 years ago

“Set up was so quick and easy. Testing the new unit was fantastic and gives great peace of mind.”

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Posted 4 years ago

“Haverhill managed to get it going. Confused. Complicated”

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Posted 4 years ago

Dear Sylvia, Thank you for your feedback. I am very sorry to hear that you have had difficulties with starting up your account. I am pleased to hear that the account is now active and the alarm is in use. Should you have any further queries or technical concerns please do not hesitate to contact our friendly customer service team on 0800 999 0400. Kind Regards, Lifeline24

Posted 4 years ago

“It’s good but the central hub is downstairs which means if they feel poorly or fall out of hearing range, they won’t hear any of your messages.”

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Posted 4 years ago

“Does exactly what it says on the tin my mother feels confident and safe”

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Posted 4 years ago

“The process was simple and straightforward. The staff were very helpful on the two occasions I had to contact Lifeline 24 for advice. I feel greatly relieved and reassured that my parents now have a safeguard in place, particularly during this very uncertain time.”

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Posted 4 years ago

“Great customer service and very speedy delivery. Would definitely recommend to others. My 89 year old mum now feels much safer in her own home and I have far more peace of mind knowing that she can call for help 24/7”

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Posted 4 years ago

“Good so far”

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Posted 4 years ago

“Excellent easy setup...all working well. super service.”

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Posted 4 years ago

“Easy to set up and testing straight forward. So far so good ...”

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Posted 4 years ago

“Organised this for my elderly mother - excellent speedy service and easy to order and install”

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Posted 4 years ago

“Everyone that I spoke to were all very polite and gave a good impression that they knew there job they were very helpful in explaining things all the way throughout my speaking to there would recommend this service to all of my friends.”

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Posted 4 years ago

“Delivered quickly, easy to set up, reasonably priced, hopefully will never need it but gives peace of mind.”

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Posted 4 years ago

“very good service and quick delivery. easy to set up and operator vey helpfull when testing alarm .”

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Posted 4 years ago

“It brings a peace of mind to know that there is assistance when needed”

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Posted 4 years ago

“The web page is easy to navigate and full of interesting information with no hard-sell. Telephone contacts helpful and made ordering simple and delivery as promised, next day. Setting up simple if instructions followed. Overall, will highly recommend Lifeline 24.”

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Posted 4 years ago

“So far, so good - one alarm call answered promptly. The worst part was filling in the online form - tedious and repetitive”

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Posted 4 years ago

LifeConnect24 is rated 4.7 based on 7,858 reviews