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LifeConnect24 Reviews

4.7 Rating 7,852 Reviews
94 %
of reviewers recommend LifeConnect24
4.7
Based on 7,852 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy

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LifeConnect24 5 star review on 26th November 2024
John Baily
LifeConnect24 5 star review on 13th November 2024
Nigel Hill
LifeConnect24 5 star review on 3rd May 2024
Pete Smith
LifeConnect24 5 star review on 13th May 2022
Andrew Southgate
LifeConnect24 5 star review on 13th May 2022
Andrew Southgate
LifeConnect24 5 star review on 13th May 2022
Andrew Southgate
LifeConnect24 5 star review on 5th March 2022
Steven North
25
Anonymous
Anonymous  // 01/01/2019
Customer Services have been very helpful on the phone. The Lifeline24 arrived on time and was very easy to set up.
Helpful Report
Posted 8 years ago
Several queries I had were dealt with promptly and efficiently. The set up procedure was very clear. Thank you.
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Posted 8 years ago
Received very quickly, and as promised. Was very easy to set up and test. Hopefully never need to use, but is great for peace of mind.
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Posted 8 years ago
Purchase and Setup was straight forward, I would recommend this product and service
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Posted 8 years ago
I purchased Lifeline 24 for my 80 year old father. I found the whole process for start to finish very easy and the equipment was delivered in 24 hrs.
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Posted 8 years ago
An excellent service giving peace of mind to the family.
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Posted 8 years ago
My mum is 89 and very cautious about using new technology. I had to ask Lifeline many questions about the service to make sure it would be suitable. All communications were answered promptly and politely. The equipment arrived on time and the set up and testing was easy. I hope mum never needs to use it but it is reassuring to know help is at hand if required. A very good service, thank you!
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Posted 8 years ago
Easy to set up.
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Posted 8 years ago
Everything went very smoothly and all contacts were helpful. Now the family can feel reassured and hopefully I will not need to push the red button but know that I can if needed. Thank you so much.
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Posted 8 years ago
Very good service and most helpful staff .
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Posted 8 years ago
Very prompt delivery and all well packaged. Excellent comms so knew exactly where the parcel was and delivery options. Lets hope service continues.
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Posted 8 years ago
I thought it was going to be a really complicated affair and take absolutely ages, but it was really simple to order, it was delivered by the following day and easy as pie to set up. I would recommend it wholeheartedly.
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Posted 8 years ago
The Lifeline 24 was easy to install although I realise that it might have been a struggle for my parents had they not had family around. A very good experience otherwise and up and working in a very short time.
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Posted 8 years ago
The goods arrived on time and I was able to set it up easily enough.
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Posted 8 years ago
So far I am very pleased with my Lifeline 24, I have had it for less than a week but I feel so much better knowing that at the press of a button I can get help and that this also operates whilst I am in the Garden. I feel more secure during the night as it could help in the case of an intruder entering my property. I did have some trouble setting it up when my Broadband wouldn't work, but after a chat to a technician at Lifeline 24, it is now running with no problems. Peace of mind is worth a lot and this unit has given me that.
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Posted 8 years ago
Excellent customer service. Rang up and was talked through the process. Set up the direct debit and paid for keysafe and 3 month service. Box was delivered on time and we were kept informed of delivery times. Easy to install and get set up. Very satisfied with everything. And good to know that the person is now in safe hands.
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Posted 8 years ago
Very helpful with order, set up and general support. Great peace of mind
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Posted 8 years ago
Prompt and professional.The equipment was straightforward to self install.
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Posted 8 years ago
First class service. Brilliant on telephone re safety checks. Feel really secure knowing if dad had a fall they would respond very quickly.
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Posted 8 years ago
Arrived quickly and connected by my son. Feel confident of service
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Posted 8 years ago
LifeConnect24 is rated 4.7 based on 7,852 reviews