LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.69

4.7 Rating 7,848 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,848 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to install and test. Prompt service, good telephone support.”

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Posted 5 years ago

“I had only my Lifeline 24 a week when I collapsed at home. The Lifeline operator alerted my son who came and called an ambulance which took me into A&E where I was diagnosed with a urinary infection. Without my Lifeline 24 button I might still be lying there. I'm very grateful to Lifeline 24.”

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Posted 5 years ago

“My mother had been completely (or do I mean fiercely?) independent until the age of 89, when she had a 'vascular episode'. Apart from the physical shock to the system, it threw her confidence but with the Lifeline she feels very happy again to be doing what she likes, when she likes, in her own house. Plus, from my point of view, the service was excellent, and the thing itself easy to set up and test.”

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Posted 5 years ago

“Peace of mind”

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Posted 5 years ago

“Very efficient. Delivered next day as promised. Easy to set up and activate”

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Posted 5 years ago

“Next day delivery.Very easy to set up.Everything required supplied.Friendly helpful and efficient service when testing.Very satisfied.”

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Posted 5 years ago

“With my farther working and or away, Lifeline 24 gives myself as well as the rest of the family a peace of mind when my mother is left alone. With an accidental triggering of the alarm it gave me full confidence of the full system as we were able to see the full system working as if it was a real situation.”

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Posted 5 years ago

“This is for my dad, and he was happy wearing the little lifeline around his wrist”

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Posted 5 years ago

“Given me peace and security of mind to rely on it as I am a very active person with a pacemaker”

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Posted 5 years ago

“My father in law contacted you this morning to call his daughter as he was unwell 1.5 hours later his daughter was not contacted by you it’s a good job his neighbour was about to call us as this could of been life threatening apaulling service”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for taking the time to leave us a review. I am very sorry to hear that you feel your Father in Law did not receive the required support on this occasion. Our Care Team are dedicated to ensuring all of our customers receive the required assistance as quickly as possible in the event of an emergency. I have passed this matter onto Management to be looked into, they will be in contact with you directly to resolve the issue. If there is anything we can do to be of assistance in the meantime, please do not hesitate to contact our Customer Service Team on 0800 999 0400. Kind regards, Anna.

Posted 5 years ago

“turned up following day after ordering alarm, very easy to set up, tested pendant, reply from call centre was clear and polite.”

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Posted 5 years ago

“Quick response when equipment suspected to have a problem.”

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Posted 5 years ago

“Lifeline 24 are amazing and have been very helpful. My nana has the fall alert as well as the button wrist band and it's a brilliant service.”

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Posted 5 years ago

“Mum has now had to have lifeline it gives us as a family peace of mind she can get help if necessary”

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Posted 5 years ago

“It gives me peace of mind. I had trouble setting it up initially, and they sent a new cord the very next day, and were very helpful on the phone.”

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Posted 5 years ago

“I had problems connecting Lifeline24 initially. They were very patient and sent a new cord the next day.”

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Posted 5 years ago

“Very easy on line ordering and kit arrived next day. Set up and testing was straight forward with support staff very helpful. It has given friends peace of mind that I call get help if ever it is needed again, having had a fall when I was on my own, which was the trigger for looking at the lifeline system.”

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Posted 5 years ago

Good Morning, Thank you for getting in touch with this great feedback. We are so pleased that we can help to provide yourself and friends with some peace of mind. If there is anything else we can help with, please do get in touch. Kind Regards, The Lifeline24 Team

Posted 5 years ago

“Peace of mind”

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Posted 5 years ago

“Quick delivery, easy to buy online, very easy to set up. I can now do more around the house and garden, without the worry of falling, tripping up, and not being able to get up. Help would be on hand very quickly.”

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Posted 5 years ago

Good Morning, Thank you for leaving us this kind review. We greatly appreciate all feedback from our customers. We are happy to hear the alarm helps you to feel more confident at home. If there is anything else we can help with, please do let us know. Kind Regards, The Lifeline24 Team

Posted 5 years ago

“It has given both me and my parents peace of mind. My mother can leave the house knowing that if my father falls or has a problem he has the alarm. For me it means that I know if anything happens to my parents that help assistance will be there for them even if I can't be.”

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Posted 5 years ago

Good Morning, Thank you very much for leaving this kind review. We are so pleased that we can help to provide peace of mind for your family. We hope your parents never have to use the alarm, but it's good to know that help is available if ever needed. If there is anything else we can help with, please do let us know. Kind Regards, The Lifeline24 Team

Posted 5 years ago

LifeConnect24 is rated 4.7 based on 7,848 reviews