LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.69

4.7 Rating 7,844 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,844 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

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“Ordered a personal alarm for my mother in law. Next day delivery and easy set up”

Helpful Report

Posted 7 months ago

Hello Ann Marie, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 7 months ago

“Very helpful it resures me”

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Posted 7 months ago

Hello Vanessa, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 7 months ago

“You have an absolutely terrible set up system”

Helpful Report

Posted 7 months ago

Hello Peter, Thank you for your feedback and for taking the time to leave your feedback on the Service. I am sorry to hear that you are unhappy with the Service as it is presently constituted. I will be certain to raise your feedback with the appropriate department for further review. I have also arranged for a member of our Contact Centre to get in touch in the hopes of resolving any remaining issues currently faced. Best wishes, Ash

Posted 6 months ago

“I am very pleased with the speed of service I had when my old battery needed replacing, the staff were very quick to realise my battery needed replacing and I received the new one within a day. Thank you for your help.”

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Posted 7 months ago

Hello Myrna, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 7 months ago

“Excellent service very quick to come and set up”

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Posted 7 months ago

Hello Brenda, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 7 months ago

“I updated our personal alarm system. I received all the equipment the next morning. Couldn't have been simpler to set up. LifeConnect24 are very responsive to any calls, emergency or general. Good company.”

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Posted 7 months ago

Hello David, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 7 months ago

“Caring voice and understanding”

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Posted 7 months ago

Hello June, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 7 months ago

“LifeLine is an exceptional service,extremely helpful, always pleasant and kind and nothing is too much trouble for them. I can strongly recommend this company after quite a few years of excellent service from them. Well done LifeLine. I know they have now changed the company name but this is how I remember them.”

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Posted 7 months ago

Hello Cynthia, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and appreciate all your kind words and your willingness to recommend us to others. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 7 months ago

“I am very impressed by the life connect team as they treated me with patience .”

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Posted 7 months ago

Hello Daphne, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 7 months ago

“Was given the advice I needed about which device to get. Payment explained. Equipment delivered, as promised, the very next day. Set up and test completed. Fab service”

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Posted 7 months ago

Hello Tony, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 7 months ago

“Easy to order and straightforward to complete paperwork. Arrived on time. Call centre have been very helpful and friendly we have had some false calls due to user error and it has worked perfectly and we have been responded to quickly and efficiently.”

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Posted 7 months ago

Hello Deborah, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 7 months ago

“Ordered late p.m. and arrived first thing next a.m. Would have preferred slightly longer cord for alarm button and preferred old version of wristband but actual design of new button is more attractive, though for arthritis sufferers, it's more difficult to attach to the cord.”

Helpful Report

Posted 7 months ago

Hello Gina, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service, and will be sure to take your comments into consideration. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 7 months ago

“Perfect. Very sensitive and alarm answered immediately. Thought I had burgulars. Heard voices in my home - but I had kept bracelet on in bed and had accidently layed on it!!”

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Posted 7 months ago

Hello Shirley, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 7 months ago

“Thankyou 👍👍”

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Posted 7 months ago

“Excellent service, prompt delivery, v friendly and helpful staff”

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Posted 7 months ago

Hello Elizabeth, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 7 months ago

“Lifeline arrived day after ordering. Easy to set up.”

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Posted 7 months ago

Hello Mavis, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 7 months ago

“Very helpful.Always obliging and makes it easy to operate.”

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Posted 7 months ago

Hello Roy, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 7 months ago

“It took 30 days, 4 phone calls (one being an example of particularly unpleasant customer service) and a complaint before a refund was paid into my account; and this is starting the clock from the date when LifeConnect24 claim they received the returned equipment. Posting here because knowing that others had refund difficulties was strangely reassuring, kept me going. Don’t give up.”

Helpful Report

Posted 7 months ago

Hello Jim, Thank you for your review and for taking the time to share your thoughts on the Service. I am sorry to hear that your experience has not been entirely satisfactory. Please rest assured that I have raised your feedback with the relevant department for further review. Best wishes, Ash

Posted 7 months ago

“Quick response from explaining what is going on and what we needed. Pushy salesman to upgrade package £45 set up fee as man would be able to fit next day -NO - package came in post following day and we had to set up and test ourselves Not happy with that Plug in set up and testing for correct setup lifeline responded within 30 seconds checking we had set up correct to use”

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Posted 7 months ago

“makes me feel very safe. Operators speak clearly, are understsnding, polite and efficient. Can't praise enough!”

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Posted 7 months ago

Hello Peter, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 7 months ago

LifeConnect24 is rated 4.7 based on 7,844 reviews