LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.70

4.7 Rating 7,742 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,742 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 13th November 2024

Nigel Hill

LifeConnect24 5 star review on 3rd May 2024

Pete Smith

LifeConnect24 5 star review on 13th May 2022

Andrew Southgate

LifeConnect24 5 star review on 5th March 2022

Steven North

LifeConnect24 5 star review on 15th February 2022

Sarah Fallon

Anonymous

Anonymous // 01/01/2019

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“An excellent back up service and I would recommend this product to anyone. Thank You Ian R”

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Posted 7 months ago

Hi Ian, Thanks for taking the time to leave a review. We're pleased to hear that you're satisfied with the service and appreciate your willingness to recommend us. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 7 months ago

“Our order was processed in a very efficient and professional way, very helpful members of staff.”

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Posted 7 months ago

Hello Betty, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 7 months ago

“Bought on review recommendations. Quick delivery, easy to install, fantastic customer service.”

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Posted 7 months ago

Hi Dawn, Thanks for taking the time to leave a review. We're pleased to hear that you're satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 7 months ago

“The alarm arrived very quickly and my neighbour was able to set it up and test with your staff.”

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Posted 7 months ago

Hello Ingeborg, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 7 months ago

“Excellent help with purchase and setting up thanks”

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Posted 7 months ago

Hello Patricia, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 7 months ago

“Disappointed to find out that if you pay a year's subscription in advance, that no proportionate refund is available if death is over a month later. Also had to repeat the deceased customer's details twice to 2 different people. Would not recommend this service going forward.”

Helpful Report

Posted 7 months ago

Hello, Thank you for your review and for providing your thoughts on the Service. I am sorry to hear that you are unhappy with the refund policy as it is currently constituted. Please rest assured that I have shared your feedback with the corresponding department so that it may be discussed in the future. If you have any additional need of assistance, please feel free to contact us again. Best wishes, Ash

Posted 6 months ago

“it works very well it prompy and a ceisp sound”

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Posted 7 months ago

Hello Richard, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 7 months ago

“Thank you for the safety I feel at home, without this I would not be able to be in my own home.your staff have been very patient with me setting off alarm by accident response rapid and caring.”

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Posted 7 months ago

Hi Doreen, Thanks for taking the time to leave a review. We're pleased to hear that you're satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 7 months ago

“My LifeConnect34 order arrived really quickly, I am 72years of age and setting up was really easy staff were very are caring and patient Very impressed and am encouraging friends and family living alone to enlist.”

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Posted 7 months ago

Hello Lynda, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 7 months ago

“Very helpful during the set up works from the end of a 90 ft garden which is what I need.”

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Posted 7 months ago

Hi June, Thanks for taking the time to leave a review. We're pleased to hear that you're satisfied with the service and that it's meeting your needs. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 7 months ago

“Fast delivery, clear instructions, easy to set up.”

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Posted 7 months ago

“Swift delivery, and very prompt , helpful and clear advice from your call centre in setting up and testing the equipment . Patient and reassuring, thankyou to your team.”

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Posted 7 months ago

Hello Martin, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 7 months ago

“Peace of mind knowing my dad will be monitored and assisted if anything happens.”

Helpful Report

Posted 7 months ago

Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that it is providing peace of mind. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 7 months ago

“Wonderful service! Fast and so helpful. Easy to set up. Thank you.”

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Posted 7 months ago

Hi Jeanette, Thanks for taking the time to leave a review. We're pleased to hear that you're satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 7 months ago

“Very smooth transaction. Siobhan was very helpful and professional.”

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Posted 7 months ago

Hi Kathleen, Thanks for taking the time to leave a review. We're pleased to hear that you're satisfied with the service and that Siobhan could assist you. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 7 months ago

“My mum now feels very reassured with the new alarm, the tests all went well and connected very quickly to the representatives who were friendly and prompt. They answered her using her name which made her relaxed and assured.”

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Posted 7 months ago

Hello Shirley, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that your mum is feeling more reassured. Our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 7 months ago

“Very helpful when emailed for information. Everything was quick and easy . So far so good. Would recommend.”

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Posted 7 months ago

Hi Shirley, Thanks for taking the time to leave a review. We're pleased to hear that you're satisfied with the service and grateful that you would recommend us to others. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 7 months ago

“Very pleased with service, rang a couple of times with questions very helpful, arrived next day, needed a bit of advance on setup customer services talked me through and was easy to set up”

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Posted 7 months ago

Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 7 months ago

“So far excellent thank you great service”

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Posted 7 months ago

Hi Eric, Thanks for taking the time to leave a review. We're pleased to hear that you're satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 7 months ago

“Excellent service & product, easy to use.”

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Posted 7 months ago

Hi Amie, Thanks for taking the time to leave a review. We're pleased to hear that you're satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 7 months ago

LifeConnect24 is rated 4.7 based on 7,742 reviews