LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.69

4.7 Rating 7,852 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,852 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 27th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to set up friendly staff and very helpful A pleasure to deal with”

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Posted 7 years ago

“Very happy with service so far, excellent customer service answered all my questions regarding the service,& my calls speedily, very pleasant unflustered staff who found out information for me & with a positive outcome.”

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Posted 7 years ago

“The set up was simple with easy to follow instructions”

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Posted 7 years ago

“Very quick and easy to order - no problems at all. Very helpful staff.”

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Posted 7 years ago

“Arrived next day, setting up simple, response to testing quick, cheerful and reassuring . Comforting to know help is at hand should it be needed.”

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Posted 7 years ago

“We purchased and installed a personal alarm and key safe from Lifeline 24 without any problems. We found their customer service prompt and professional and the installation simple and straightforward.”

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Posted 7 years ago

“Very helpful when setting all this up for my 97year old mother who was adamant she didn't want this or that etc etc. Finally convinced her it was for other peoples benefit and bought Lifeline 24. Extremely easy to set up. My questions were answered in depth and advisor showed great empathy and understanding. Ordered on Sunday and received by Tuesday. Although my mother has only had this a week or so, I feel so much happier and she is wearing the 'bracelet' all the time. Was advised that I could return whole package after 21 days - don't think I will be taking up this part of the offer.!”

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Posted 7 years ago

“First class in every way”

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Posted 7 years ago

“Very easy to communicate via the website. Staff very helpful. Arrived quickly and was easy to install. All tested, up and running and much more peace of mind.”

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Posted 7 years ago

“Now feel that if I leave the house ,my husband has a life line at his fingertips.”

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Posted 7 years ago

“Lifeline has made me happy because I now have peace of mind that if my mother has another fall and is unable to get to the phone, she will be able to get the help she needs straightaway at the touch of a button.”

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Posted 7 years ago

“I feel much safer now that my husband has lifeline. It's genuinely life-changing”

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Posted 7 years ago

“The online chat service enabled me to purchase what I needed quickly, & the set-up & testing couldn't have been easier”

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Posted 7 years ago

“Online chat service prior to ordering was very efficient, friendly and helpful. Delivery was next day as promised. Set up was easy as was the testing. It has given me and my family real peace of mind.”

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Posted 7 years ago

“Response to calls was very prompt and pleasant”

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Posted 7 years ago

“Peace o mind. A friend on the line.the difference between life and death”

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Posted 7 years ago

“Easy to contact, very knowledgeable and helpful staff, next day delivery.It was very easy to set up and my sister can even answer the phone without getting up and she has 24hr cover everybody very happy thank you”

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Posted 7 years ago

“I have just lost my husband who looked after me because I am disabled so it was a piece of mind or my son and daughter who don't live local”

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Posted 7 years ago

“Waiting for reply to the form I submitted and permission to connect up?”

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Posted 7 years ago

Dear Mrs Malley, Thank you for your feedback. We apologise for the delay in the confirmation of your forms being processed, it is possible that the email we sent was lost in transit. We have now resent the confirmation that the alarm can be connected and tested. If you have any other enquires of this nature at any time please call 0800 999 0400 and our customer service team will be happy to help you. We apologise again for the inconvenience to you. Kind regards, Caroline.

Posted 7 years ago

“Very happy with lifeline feel more confident Thanks Jean”

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Posted 7 years ago

LifeConnect24 is rated 4.7 based on 7,852 reviews