LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.70

4.7 Rating 7,754 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,754 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how LifeConnect24 made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The order and delivery process was seamless...will update with any issues”

Helpful Report

Posted 4 years ago

“All contacts made with the Lifeline team have been very helpful and polite. The installation of the system was extremely simple and I would happily recommend this system to friends and family”

Helpful Report

Posted 4 years ago

“I am an elderly lady and I haven't been able to set up my detector. I need help otherwisexI will return it and ask fir a refund. I phoned on the 10th Nov and was promised a white lead wire( which wasn't included in the package) also promised papers to fill in with all my details,and told I would receive them today 11th Niv. I await your comments.”

Helpful Report

Posted 4 years ago

Dear Rosemary, Thankyou for taking the time to leave a review. I apologise for the issues you have encountered. We do offer a self-install system that is very simple to set up, unfortunately we are not able to arrange an installation at the moment due to the Covid-19 pandemic. A member of our Technical Support team has been in contact to assist with the installation and dispatched replacement items as necessary. If there is anything further we can help you with, please do not hesitate to get in touch on 0800 999 0400.

Posted 4 years ago

“Just started using it. But assistant very helpful”

Helpful Report

Posted 4 years ago

“Very, very impressed! Quick delivery, good equipment, quick set up and extremely helpful and polite staff. Looking forward to a long and mutually beneficial relationship.”

Helpful Report

Posted 4 years ago

“Excellent first class from the start of process right through to set up and in use”

Helpful Report

Posted 4 years ago

“Very fast delivery. Quick and easy to set up. Very satisfied.”

Helpful Report

Posted 4 years ago

“The alarm was easy to connect and test even working from the bottom of the garden 45m away, giving me and my children confidence I will be able to summon assistance if required.”

Helpful Report

Posted 4 years ago

“Couldn't believe how quickly my lifeline arrived. Really helpful when I rang to place my order. Ever so easy to set up. So easy for testing that everything was working as it should.”

Helpful Report

Posted 4 years ago

“Easy and simple purchase. Next day delivery. Helpful staff at the end of the phone. Recommended.”

Helpful Report

Posted 4 years ago

“Excellent service and excellent product”

Helpful Report

Posted 4 years ago

“Looked into a few systems before choosing this one. Have to say think it was an excellent choice. Staff were very helpful before I purchased and answered all of my questions. Machine was easy to fit and testing went very well. Would say if you are purchasing for someone who doesn't have internet you need to request the medical forms by post or sent to your email to print off to complete with the lifeline user. You can then complete on line where you have internet. If I had known couldve sorted this when ordering the machine and saved a couple of days.”

Helpful Report

Posted 4 years ago

“Good producy, easy to fit”

Helpful Report

Posted 4 years ago

“Being disabled I wanted a way to get help if I needed it and that my assistance dog would be able to operate too. After lots of looking around and not finding anything suitable I decided to contact Lifeline24 to discuss it. I spoke to Wayne at the call centre who was very polite, lovely to talk to on the phone and offered great help and advice about my needs and the service they offer. Together we came up with a solution. Went through all the costs, how it works etc Equipment was ordered and turned up next day. Less than 24 hours after joining Lifeline24, very easy to install yourself! Good clear instruction booklet on how to install and use included in the box. Paperwork for contacts etc can be filed in through an easy to use online form or they can post the forms out to you if you prefer. Had to make a couple of test calls and the staff that answered were lovely and everything worked as it should. In all areas of contact nothing was too much trouble and the whole thing was trouble free. Good value for money compared to my council run offered service. Highly recommend!”

LifeConnect24 5 star review on 6th November 2020

Helpful Report

Posted 4 years ago

“I now feel safe for me and my wife as well.”

Helpful Report

Posted 4 years ago

“Most impressed with the speed of the set up from my initial phone call to Lifeline. I now feel assured that should I have an accident at home or feel unwell help will be on hand.”

Helpful Report

Posted 4 years ago

“Purchased for my Dad. Arrived next day. Easy setup. Easy payment plans. Helpful staff Perfect”

Helpful Report

Posted 4 years ago

“Very easy to set up. Gives user and family peace of mind at very reasonable cost”

Helpful Report

Posted 4 years ago

“Very pleased”

Helpful Report

Posted 4 years ago

“Easy to connect and setup. Very helpful customer services assisted with pairing the lanyard. Call center staff very quick and friendly. I feel 100% confident that my Mother will receive a rapid response should she require it.”

Helpful Report

Posted 4 years ago

LifeConnect24 is rated 4.7 based on 7,754 reviews