LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.69

4.7 Rating 7,852 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,852 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful staff and easy to order. Alarm arrived the next day.”

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Posted 7 years ago

“Fast delivery , was easy to set up and plenty of help at the end of phone. I feel happier knowing that my Dad will get help when needed.”

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Posted 7 years ago

“The product arrived next day. Very easy to set up and the test was fuss free and completed within 5-10 mins. Peace of mind for my father and myself when I'm out of the house.”

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Posted 7 years ago

“Received the package ,sent off the form and have heard nothing more so ant use the lifeline.”

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Posted 7 years ago

Dear Mrs Penna, Thank you for your feedback, I am sorry to hear that you haven't heard from our Customer Service team confirming receipt of your form. I have checked with them this afternoon and can confirm that your New Customer Form has arrived with us today, we are in the midst of processing this and you should recieve confirmation shortly. This means that your alarm system will be ready to plug in and test any time from tomorrow morning. Please accept my apologies for the delay in this, due to the bank holiday weekend, our postal forms tend to reach us a day later than normal. We do strongly encourage customers to complete the New Customer Form online as this ensures that it comes straight through to us and can be processed almost instantly as opposed to waiting for the postal service. Should you require any further information or assistance, please do get in touch with our friendly customer service team on freephone 0800 999 0400. Kind regards, Emma

Posted 7 years ago

“Ordered and delivered at excellent speed. Set up very simple and call centre very helpful”

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Posted 7 years ago

“We had a super Informative service . My mother in law, who is not technically minded had the system and procedures explained by Patrick . Patrick was clear, concise and helpful and extremely patient.”

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Posted 7 years ago

“Very pleased with lifeline 24 , delivered very quickly it has put my mind at rest ! Thank you”

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Posted 7 years ago

“I did it for my friend who is blind, it was an excellent service, just hope she never needs to use it and stays on her feet and well.”

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Posted 7 years ago

“You are it so easy to set up this system to help me”

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Posted 7 years ago

“Very good service and would recommend to anyone who needs a piece of mind for a loved one who lives alone”

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Posted 7 years ago

“This has given the family reassurance when away and out of touch.”

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Posted 7 years ago

“When we did the test all went very well and people on the other end of the phone seemed very friendly.”

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Posted 7 years ago

“Easy setup helpful staff”

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Posted 7 years ago

“piece of mind for me and my family”

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Posted 7 years ago

“smooth, quick service”

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Posted 7 years ago

“Arrived promptly, easy to install, helpful customer service staff. Feel confident that my Mum will get the required assistance if she falls.”

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Posted 7 years ago

“All fuss free. Arrived next day as promised. Installation was quick and easy - all in the time it took to make a cup of tea, and the tests to make sure it was working properly took just a few minutes. I now feel far more self assured and safe in my home.”

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Posted 7 years ago

“Very good service. Nice presentation.”

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Posted 7 years ago

“Avery fast and courteous response. I now feel secure.”

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Posted 7 years ago

“Easy to order. Very helpful on initial test phone call.”

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Posted 7 years ago

LifeConnect24 is rated 4.7 based on 7,852 reviews