LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.69

4.7 Rating 7,844 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,844 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After a fall at home I decided to get a Lifeline alarm - it was so easy to organise. Helpful and caring people on the phone and so easy to set the alarm once I had received it. (It arrived the next day). I feel so much safer knowing there is someone out there to help should I need it. Thank You Lifeline 24”

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Posted 5 years ago

“I no longer feel nervous about living on my own. I had been feeling scared that I might fall and no one would know. I can now feel safe and secure knowing that my lifeline is with me all the time. It is like a new best friend.”

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Posted 5 years ago

“I purchased a fall monitor for my elderly mother. So far the whole experience has been smooth. Excellent service so far. Fast delivery and simple installation. The help from the call centre with testing the monitor during setup was excellent. Very polite and very professional, which has put me at ease if my mother ever needed to call for help. Well done and thank you!”

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Posted 5 years ago

“Excellent service whilst setting the monitor up. Delivery was quick. Would recommend”

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Posted 5 years ago

“Very easy to order online and very prompt delivery. Simple to install and ladies at the end of the line very kind and helpful. I banged my arm on the door frame and set the alarm off in error, it was reassuring to know the system works and help was instant”

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Posted 5 years ago

“The website was clear and easy to understand. The description of the product and how it operates were concise and easy to understand. The pricing and what that entailed was easy to follow and gave enough option to be attractive to all budgets. Ordering was a little tricky as I ordered, my wife paid but the device was for my mother in law. That said, the forms and the process for us on line was straightforward when we had all of the relevant details for all parties. The device arrived in 2 day (ordered on Sat am and arrived Monday am) and my wife took 5 mins to connect the device and call in to test and check all was working (using the you tube video I think!). We are happy as mum in law is very happy with her new 'Lifeline'. We can't always be there for her 24 7, but can be now with the new Lifeline 24 - excellent all round, thank you!”

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Posted 5 years ago

“Easy to set up and the watch alarm is perfect Very helpful when we called to ask a couple questions. Would recommend.”

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Posted 5 years ago

“Although I have only just started using Lifeline, the service they provide certainly adds peace of mind. The equipment was straightforward to install and even if ‘one’ has a limited technical ability the really friendly staff at the Lifeline helpline will guide ‘one’ through the installation (as they did with me) ........ very pleased with my dealings with Lifeline.”

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Posted 5 years ago

“Excellent product. Very quickly delivered and easy to setup and use...”

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Posted 5 years ago

“Prompt service and easy to follow instructions”

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Posted 5 years ago

“The delivery came as promised next day, the instructions to connect it were really easy to understand,even for a complete technophobe like me! The most impressive feature though was how extremely friendly, approachable and understanding the people were on the end of the line with all my, and my mums, questions and concerns. Although we hope never to need their service in an emergency we know they are there and that they will put my mums needs first.”

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Posted 5 years ago

“All carried out as stated, easy to use helpful call handlers”

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Posted 5 years ago

“LIFELINE 24 was Ordered, Received, Installed, and Tested, - all following excellent instructions including an e mail video. All aspects were as good as hoped for, leaving me amd my (distant) family members very satisfied and with peace of mind.”

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Posted 5 years ago

“I live a 2 hour journey from my mum and ‘Lifeline’ gives both her and myself peace of mind knowing that emergency assistance is at hand any minute of the day and night, 365 days a year. Not only does it give her reassurance that help is always at hand but also for myself knowing she will get the care she requires until I can be at her side. ‘Lifeline’ is worth every penny knowing help is at hand at the press of a button.”

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Posted 5 years ago

“Recently ordered a Lifeline24 fall detector for my mum. The staff at customer services were very friendly & helpful throughout the process from ordering to installation. Extremely easy to set up at home yourself. It has given her peace of mind.”

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Posted 5 years ago

“Peace of mind, easy to use and easy to set up, with a friendly voice at the end”

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Posted 5 years ago

“This gives me piece of mind now as I get older, knowing I'll be able to get help should I fall away from the phone. Easy to setup and use.”

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Posted 5 years ago

“A very nice lady on the phone help set us up, the package came when they said it was, very helpful instructions on how to set it up in your home and very helpful on the phone when setting it all up too thank you so much”

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Posted 5 years ago

“All is fine now. Just a little bother sorting out the best place and the plug in connection to Lifeline 24. I have Broadband, a security light, phone filters, an answerphone, cordless phones etc. Once connected, the "Test" was easy and the contacts at Lifeline 24 really patient and friendly.”

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Posted 5 years ago

“Knowing they are always there should I fall ill again As I live alone this gives me and my family peace of mind”

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Posted 5 years ago

LifeConnect24 is rated 4.7 based on 7,844 reviews