LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.68

4.7 Rating 7,871 Reviews

93 %

of reviewers recommend LifeConnect24

4.7

Based on 7,871 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick service and as my mother said it was literally a lifeli e for her giving her peace of mind.”

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Posted 6 years ago

“Very satisfied with delivery, instructions and test procedures. I hope I have no reason to test any emergency response.”

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Posted 6 years ago

“Very pleased thank you”

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Posted 6 years ago

“Customer services are excellent. They listen, understand, and suggest remedial solutions if/wherever appropriate. I needed to rectify a telecoms issue and they were so helpful. Speedy despatch of equipment and all done without any difficulties whatsoever. Congratulations team!”

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Posted 6 years ago

“It did what it said on the tin.”

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Posted 6 years ago

“It’s the best support whilst I’m not at home ,I fully relax knowing immediate help is there if required”

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Posted 6 years ago

“Yes really pleased my mum feels safe,such a big relief for us all. And so easy to install,many thanks,and merry Christmas to you all”

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Posted 6 years ago

“Information clear, easy to set up.”

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Posted 6 years ago

“Extremely prompt service Purchased gif my mother who is very impressed so far”

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Posted 6 years ago

“Very efficant quick del”

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Posted 6 years ago

“The wristband we received from new is faulty and my father has no falls protection. The customer services team promised a replacement would arrive next day. It did not arrive and it now transpires it wasn’t sent out in time to arrive next day but nobody told me. Not only has this left Dad at risk for 48 hours, it created other nuisance and difficulty because I live a long way away and now have to rely on carers to set the replacement wristband up. I have no confidence whatsoever in Careline - a faulty product and a broken promise in the first 24 hours of dealing with them. I wish we had gone elsewhere.”

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Posted 6 years ago

“Very fast service and good value for money, really happy with the monitoring of the service, half the price of what I was paying for my last life line. Thank you very much”

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Posted 6 years ago

“All equipment sent quickly excellent communication through process and very easy to setup. Staff helpful with every aspect answered all questions.”

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Posted 6 years ago

“Easy to install with helpful staff. Now feel secure if left alone.”

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Posted 6 years ago

“It was decided that for the peace of mind, a Lifeline 24 panic device would be wise. Ordering was easy as was setting it up and testing. From now on, my wife will know that when she is out, I will not be alone should I fall. I am equally happy too but hope I will not need to use it.”

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Posted 6 years ago

“Lifeline 24 is a great idea. My brother in law had a few falls recently and we invested in Lifeline 24 because he couldn't get up to get to the phone and let us know he was in trouble. Now he wears his alarm round his neck he should never be in that same predicament again when on his own at home. It is giving us piece of mind knowing he had his alarm.”

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Posted 6 years ago

“It was not too difficult to connect the Lifeline and hopefully, we will never have to use it but it gives us both peace of mind in case it is needed in an emergency.”

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Posted 6 years ago

“Excellent customer friendly service. Ellie was informative and clear. Looking forward to receiving your equipment.”

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Posted 6 years ago

“We, the Rampley family, are delighted to be with Lifeline 24 as we now have reassurance that help is at hand when needed. Your service has been impeccable especially to our Aunt Marie, who has called upon you in her emergency help. We cannot praise you enough especially the staff for their kind assistance. We certainly recommend you to family and friends.”

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Posted 6 years ago

“I am allergic to my lifeline wristband. Only had four days. Help please with alternative solution. Dont want a pendant. Anita”

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Posted 6 years ago

Dear Anita, Thank you for taking the time to leave us a review. I'm sorry to hear that you are allergic to your wristband. Please contact our customer service team so that we are able to locate your account and arrange an alternative for you. The team can be reached on 0800 999 0400 or by email at info@lifeline24.co.uk Kind regards, Anna Lifeline24

Posted 6 years ago

LifeConnect24 is rated 4.7 based on 7,871 reviews