LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.70

4.7 Rating 7,759 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,759 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

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“My Family are much Happier.”

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Posted 4 years ago

“Easy to install and use. Button pressed accidentally, lifeline24 called and checked all was well. Appreciated especially during the current crisis.”

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Posted 4 years ago

“MR.DAVID.JAMES.FOLKARD.I LOVE MYLIFELINE24.I HAVE PEACE OF MIND I'M GLAD I FOUND THANK YOU VERY MATCH KIND REGARDS DAVID JAMES FOLKARD”

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Posted 4 years ago

“fast deliver easy to set up and most important piece of mind”

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Posted 4 years ago

“It came with good instructions to install.”

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Posted 4 years ago

“One of the very few bits of electronic kit that installed perfectly and extremely easily. Contact with the call centre was easy , courteous , pleasant and faultless. Thanks”

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Posted 4 years ago

“After having several falls I was advised to obtain a button to wear around my neck to summon help. My next door neighbour who is an SRN helped me to do so. Fortunately I have not so far had to use it in an emergency, but I have tested it and was reassured to be connected and spoken to by name by a lady who was connected to me with reassuring speed and who called me, using my name. This is a fantastic service, and I will test it monthly as your contact lady advised me.”

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Posted 4 years ago

“Excellent service, very helpfull and prompt considering current circumstances so a big Thank you”

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Posted 4 years ago

“Quick delivery very easy to set up would recommend this product,and have”

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Posted 4 years ago

“I am pleased and feel better for knowing that there is someone that can help if I have a problem. My only problem was connecting it but the lady helping me over the phone was very patient and I got there eventually. Thank you.”

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Posted 4 years ago

“Excellent product with excellent service”

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Posted 4 years ago

“Lifeline 24 has given us the reassurance that we need in case I need urgent help.my wife is sadly living with dementia so is unable to call for help if I should need it,so it's good to have help at the touch of a button, very good service easy to talk to people .thanks”

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Posted 4 years ago

“Ordering was start forward it was very simble thank you very much kind regards”

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Posted 4 years ago

“Although (luckily) my father hasn't needed to use his alarm yet, we would like to say how efficient and professional the whole procedure of purchasing and installing the personal alarm was. We went with Lifeline24 as they are local to us and so pleased we did. Excellent service with next day delivery as promised and extremely good value for money. Thank you.”

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Posted 4 years ago

“I still haven’t been told if my form has accepted.!”

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Posted 4 years ago

Dear Susan, Thank you for getting in contact today. I am very sorry to hear that you were not contacted in regards to the uploading of your new customer forms. Our confirmation emails are sent automatically to the email provided on the form once these have been accepted by our Emergency Care Team's systems. I would recommend checking in your junk or spam folders. Following your review, I have been in contact with our customer service team who have resent this email. Your feedback will be reviewed by our team so we can look into why this confirmation was not sent to you. Please get in touch should you have any further feedback or require any additional information regarding the forms or the set up of your alarm. Kind Regards, Lifeline24

Posted 4 years ago

“Very prompt delivery. Fitting instructions easy to follow. Response from both help desk and call centre both prompt, friendly and helpful.”

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Posted 4 years ago

“Fast and professional service”

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Posted 4 years ago

“Being by my side 24 hours a day, given me more freedom to move about thanking you.”

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Posted 4 years ago

“its tooearlytosay”

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Posted 4 years ago

“Explained very well with how things work and the support you get, very comforting to know”

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Posted 4 years ago

LifeConnect24 is rated 4.7 based on 7,759 reviews