LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.70

4.7 Rating 7,758 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,758 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful service. Staff were patient and respectful during set up. Feel safe in my flat now. Thank you.”

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Posted 4 years ago

“being new to this sort of thing, i was a little worried about the set up, quality, range etc, pleasantly surprised really easy set up , good range all round quality product and service! A+ would recommend product”

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Posted 4 years ago

“Arrived next day and easy for my family to set up”

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Posted 4 years ago

“Fantastic service ordered one day and everything delivered the next day carried out a test and everyone was very professional”

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Posted 4 years ago

“Get phone service getting the alarm ordered and tested - all done within 48 hours - great!”

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Posted 4 years ago

“As I am an 80 year year old,self isolating I was pressured by my family to purchase a Lifeline.Unfortunately I could not connect it myself and had to get help from my family.This machine does not appear to be compatible with my telephone and your help department sent a new part which still doesn't work .I have no alternative other than to return the machine and expect a full refund !!”

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Posted 4 years ago

Dear June, Thank you for leaving a review. Please accept our apologies for any issues you have had with the setup, rest assured we do cover our equipment with a full service guarantee and we will do everything we can to assist you. As such I have arranged for a technical advisor to get in touch to troubleshoot and resolve this. Warmest Regards, Lifeline24

Posted 4 years ago

“The online purchase was very good and helpful and the delivery prompt as advertised. The installation instructions were very clear and I was impressed by the test responses.”

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Posted 4 years ago

“So pleased with the instant caring response. Such a relief to know my mum will have help if she falls.”

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Posted 4 years ago

“My husband and I are delighted with the Lifeline alarms. It has given our children peace of mind now they know if we have an emergency we can call for help. The same goes for my husband and I, my husband is very hard of hearing and would not hear me if I had a fall but now I can just press the button and get help, the same for him. I would recommend Lifeline alarms to anyone who has a disability it gives everyone peace of mind. Thank you.”

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Posted 4 years ago

“Very happy and was definitely a good choice always there just in case its needed”

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Posted 4 years ago

“Fantastic service. Arrived the day after ordering and set up so easy.”

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Posted 4 years ago

“Very easy to order, delivery on time and easy set up”

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Posted 4 years ago

“This was bought for an elderly friend. She is happy with the product. Thank you”

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Posted 4 years ago

“i bought this for my father and hes told me he's very pleased with the lifeline. He did find it quite difficult to set up initially but once done he was fine.”

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Posted 4 years ago

“The alarm was delivered so promptly and was easy to set up”

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Posted 4 years ago

“Very easy to order on line. Easy set up all works great”

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Posted 4 years ago

“Prompt delivery. Easy set up and helpful professional staff.Mr R Morgan on behalf of my mother”

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Posted 4 years ago

“I have not received any information from your Company yet!”

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Posted 4 years ago

Dear Jackie, Thank you for leaving us your feedback. I am sorry to hear you have not received further communication from us. I can see you have since been in contact with our Customer Service team and they have been able to assist you further. Again, I would like to apologise for any inconvenience caused. Should you have any further concerns, please do not hesitate to get in touch. Kind Regards, Lifeline24

Posted 4 years ago

“Excellent product, very clear and calm communication from purchase to setup. The family and my mother in law who wears it,are all confident and reassured.”

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Posted 4 years ago

“The life line is really marvellous and now I feel really safe, also my family are now happy after many falls and broken bones. Thank you for organising it so well.”

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Posted 4 years ago

Dear Rosemary, Thank you for your kind review. I am pleased to hear that your alarm is providing you and your family with a feeling of security. Should you require any assistance in the future, please do not hesitate to get in touch. Kind Regards, Lifeline24

Posted 4 years ago

LifeConnect24 is rated 4.7 based on 7,758 reviews