LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.69

4.7 Rating 7,844 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,844 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extra peace of mind while at home alone.”

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Posted 3 years ago

“Ordered a package for my mother, came the very next day, so easy to set up & during the testing phase you could hear the operators at Lifeline so clearly. It also has a great range as well tested it at various points within her house and it worked perfectly.”

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Posted 3 years ago

“So far, so good. Quick delivery of the equipment. Easy to set up. Quick responses from the team answering the phone on set up. Giving us piece of mind for my mother in law.”

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Posted 3 years ago

“So pleased with the service I received in ordering and setting up for my mum. Delighted and thank you”

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Posted 3 years ago

“We have just tested our newly installed alarm and it has worked very efficiently. As yet, of course, we have not had the opportunity to see how well it will work when it is really needed.”

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Posted 3 years ago

“So easy and quick to set myself..”

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Posted 3 years ago

“We have only really used online service so far and done a test all good”

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Posted 3 years ago

“Very good service andvery helpful staff. thank you”

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Posted 3 years ago

“Easy to order and installed really quickly by the visiting technician. Too early to review the system in operation.”

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Posted 3 years ago

“Good, quick service, easy to install and test. Friendly, helpful staff”

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Posted 3 years ago

“Order delivered very fast. Happy with the service we have received we will recommend it to others without hesitation! Superb.”

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Posted 3 years ago

“Lifeline should have more than 5 stars! Everyone I spoke to was helpful, kind and understanding. The equipment arrived very promptly and was easy to set up. Thank you. Decima Horsfall”

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Posted 3 years ago

“Not received as promised”

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Posted 3 years ago

Dear Glynis, Thank you for your review. I am very sorry to hear that you did not receive the alarm as expected. From looking into your tracking information, I can see that unfortunately, Royal Mail were unable to reach you due to the snow and poor weather we have experienced recently. I can also see that our Customer Service team has been able to provide a replacement unit which you have now received. Again, I would like to apologise for any delays caused by the current climate. Should you have any further feedback or concerns, please contact us on 0800 999 0400 or by emailing info@lifeline24.co.uk. Kind Regards, Lifeline24

Posted 3 years ago

“Poor system - it makes an annoying squeak every so often when connected to their call centre - apparently they know about it but it’s how it works ! - as you can imagine really annoying when trying to talk, let alone in an emergency.”

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Posted 3 years ago

“Newly installed”

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Posted 3 years ago

“This service is absolutely outstanding, my mum fell many times and if it hadn't been for the lifeline she could have been lying on the floor for many hours. Certainly a piece of mind for our family. Would definitely recommend.”

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Posted 3 years ago

“Thank you so much for the speedy delivery and the ease of set up. Its such a small price to pay for piece of mind especially in these difficult times”

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Posted 3 years ago

“Really easy to set. The personal button is small and lightweight.the ladies who answer when setting up were nice and polite.im really pleased with this system and my mum feels safe knowing there is someone at hand”

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Posted 3 years ago

“Very easy to set up and people at the other end were very polite and helpful. Have not used it yet on an emergency but seems to be a very good investment.”

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Posted 3 years ago

“I ordered the system on behalf of my father. I am pleased and a little surprised at the ease of which I was able to set this up. My only complaint is that I couldn’t access the website to place my order and save £5 as the site had crashed. I then ordered over the phone and was told I would receive £10 discount but this hasn’t happened. Otherwise very happy.”

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Posted 3 years ago

LifeConnect24 is rated 4.7 based on 7,844 reviews