LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.68

4.7 Rating 7,861 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,861 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great service”

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Posted 5 years ago

“Having the lifeline installed gives peace of mind not only to myself but also to my wife.”

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Posted 5 years ago

“Great service for elderly relative”

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Posted 5 years ago

“Excellent service. Was recommended to this product by Carers for Bedfordshire. Gives peace of mind wherever I am around the house or out in my garden”

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Posted 5 years ago

“I am well pleased with the performance and cost of my new lifeline (approximately 50 o/o cheaper than a similar device provided by my local council) after a slight installation hiccup a replacement unit was provided by return post, cannot fault the service.”

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Posted 5 years ago

“Product delivered exactly on time as promised and installation and testing very straightforward. Peace of mind for very fair price.”

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Posted 5 years ago

“Having had good experience of Lifeline 24 with my mother in law I had no hesitation in getting my 92 year old father to finally place an order which was very easy online. Gives great comfort to know there is 24/7 support for my parents.”

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Posted 5 years ago

“My Mother whom is 84 had a fall recently which we were not aware of for 3 hours. This has now given myself and my sister peace of mind that you are there 24/7 if she is in need.”

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Posted 5 years ago

“It gives me great peace of mind having this device and also enables me to safely keep my independence but also reassuring that help is only a touch of a button away. Also found the company polite and helpful when ever i have spoke to them and answer quickly”

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Posted 5 years ago

“Because it made me feel very safe and secure in my own home.”

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Posted 5 years ago

“Bought fot my mum. Very pleased. Easy to set up. Staff on the helpline very friendly helpful and polite. Whole system is very easy to use and gives me peace of mind that my mum is safe when im not there.”

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Posted 5 years ago

“Only a few days after instaling the alarm I had cause to use it and I couldn't be happier with the service, my family were quickly notified and an ambulance was called. It gives me great piece of mind.”

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Posted 5 years ago

“Cable not working waiting for replacement( 4 days) still not here phoned and said new one will be here Friday Paying for something we can’t use”

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Posted 5 years ago

Dear Ms Smith, Thank you for your feedback. I am sorry to hear that one of the cable you have received is causing interference on the line. Although this is by far not ideal, the alarm is still usable and can be activated should you have an emergency. I have checked our records and can see that you have spoken with our emergency call handler who has requested for the replacement cable to be sent to you right away by post, we are sorry to have learnt that it had not reached you. Your daughter has been in touch with our customer services team and has advised us that the cable had not arrived, we have arranged for another set of cables to be sent out to you immediately, these should reach you by Friday at the very latest. Please do accept our apologies for the inconvenience caused. In the meantime, if you would like to discuss this or we can be of any further assistance, please do not hesitate to contact us. Kind Regards Anny

Posted 5 years ago

“I recently decided to join Lifeline and as a silver surfer I was very impressed at the ease I was able to do this, the instructions on the video very easy to follow and I received all the equipment very promptly once again very simple and easy to follow instructions all went well and I was quickly up and running thank you I now have the peace of mind I wanted”

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Posted 5 years ago

“Ordered rapidly and arrived quickly. Wrong item received but quickly rectified luckily. Once set up the service has been very good and the staff are polite and speak clearly so they are very easy to understand. Peace of mind for the family and mum.”

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Posted 5 years ago

“It gave me the confidence that my elderly mother in law would get help if needed and remain in her home , where she wants to be!”

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Posted 5 years ago

“The survive was great and fast”

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Posted 5 years ago

“Lifeline 24 have been excellent in their response every time my 93 year old mother has needed assistance. This is an excellent service giving peace of mind not only to my mother but also for myself as my mother is never entirely on her own and feels very reassured that a constant 24 hour assistance is always at hand. I would not hesitate to recommend this service to anyone.”

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Posted 5 years ago

“Was very impressed from start to finish. Everything was upfront and easy to understand. Delivery next day was excellent, I thought it may be complicated to set up, so put it off for 24 hours. I needn’t have worried it went very well and everything went as it should with no interruptions to phone or broadband. Very easy and very successful, and the call center were very helpful. Well done everybody!”

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Posted 5 years ago

“Absolutely amazing service from easy to follow installation, set up & confirmation that we are up & running, such a piece of mind knowing there is always someone there to help me if the situation arises. Thank you Lifeline 24”

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Posted 5 years ago

LifeConnect24 is rated 4.7 based on 7,861 reviews