LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.68

4.7 Rating 7,860 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,860 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how LifeConnect24 made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“gives peace of mind if I have to go out and leave my husband alone”

Helpful Report

Posted 5 years ago

“The ease of mind knowing I can have help 24hrs a day.”

Helpful Report

Posted 5 years ago

“Fantastic service easy set up and use. Great piece of mind”

Helpful Report

Posted 5 years ago

“I think the instructions are less easy than I thought they would be.I am in the process of setting up the key safe near the front door of the person in need of this care.BUT I have not received a simple answer to how this will all be coordinated with the apparatus you have sent me.However I will do my best to sort it out when I have a chance to reread the directions relating to fitting up and authorising this obviously lifesaving system Thank you . PETER HOLLAMBY”

Helpful Report

Posted 5 years ago

Good Afternoon Peter, Thank you for your feedback, we are always looking to improve our setup and user guides so we will pass your comments to the team. If you need to provide any further information please call or email us and we will update our records accordingly. In the meantime if there is anything we can help you with we are always available and more than happy to help on 0800 999 0400. Please feel free to call if you have any queries or difficulties. Kind Regards, Lifeline24.

Posted 5 years ago

“I am not very good with words, but excellent says it all.”

Helpful Report

Posted 5 years ago

“I purchased the Lifeline for my Mom, as she now on her own. It's easy to order online. Notified every step of the way. Prompt delivery and very easy set up. The operators are extremely friendly and professional. Would highly recommended this product.”

Helpful Report

Posted 5 years ago

“1st class treatment.”

Helpful Report

Posted 5 years ago

“will allow me to remain independent but feel safe in my own home”

Helpful Report

Posted 5 years ago

“We bought this for my 93 year old mother who .lives with us. When we do have to go out and leave her it gives us peace of mind knowing she has her Lifeline, and gives mum the reassurance she needs when she is on her own.”

Helpful Report

Posted 5 years ago

“I feel much safer in my flat on my own knowing that I have support. The system was so easy to set up and the people at the other end of the alarm are helpful and friendly. It has made me so much more independent. Thank you.”

Helpful Report

Posted 5 years ago

“Excellent service delivered the following day. Set up was very easy thanks to the helpful staff.”

Helpful Report

Posted 5 years ago

“Every thing happened when they said it would. Needed help setting up I think the instructions could be clearer for we who are not technophobes! Very satisfied and enjoying feeling more secure.”

Helpful Report

Posted 5 years ago

“Not used the service yet,but easy to set up and test”

Helpful Report

Posted 5 years ago

“Quick efficient delivery and set up of equipment”

Helpful Report

Posted 5 years ago

“Doeswhatitsaysitdoes,turnedupontimesoallgood”

Helpful Report

Posted 5 years ago

“Work well, but they didn't phone back for set up as they said they would. Had to press button and all OK. We will see if they phone for their monthly check.”

Helpful Report

Posted 5 years ago

Good Afternoon, Thank you for your feedback. I am pleased to hear that once you tested the alarm everything worked correctly. I apologise you were not called back as expected. Our monthly tests are automated and are performed remotely through the phone line. This means you will not receive a phone call from our Alarm Response Centre to perform this test. We recommend our users test their alarm once a month or whenever they experience a change on their phone line or power. This is performed simply by pressing the pendant you wear. Please do not hesitate to get in contact should you have any further queries or concerns. You can email us at info@lifeline24.co.uk or call on 0800 999 0400. Kind Regards, Anny.

Posted 5 years ago

“Excellent and speedy service. Easy to set up and staff very helpful during testing.”

Helpful Report

Posted 5 years ago

“Peace of mind knowing that by pressing the button help is on its way”

Helpful Report

Posted 5 years ago

“What an excellent service. The product is easy to install and set up. I will recommend this to many people.”

Helpful Report

Posted 5 years ago

“Wow, what fantastic customer service and what a relief knowing our mum is safe now. Thanks lifeline24”

Helpful Report

Posted 5 years ago

LifeConnect24 is rated 4.7 based on 7,860 reviews