LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.69

4.7 Rating 7,833 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,833 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and informative”

Helpful Report

Posted 3 months ago

“Everything went really well with ordering and very quick delivery. It was easy to set up all in all a good experience and it gives peace of mind”

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Posted 3 months ago

“Had to replace old unit with new digital unit as no BT telephone socket available due to renovations in home. This option was well explained and unit arrived next day”

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Posted 3 months ago

“This was service at it's very best Well done!”

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Posted 3 months ago

“Set up this morning very easy to do tested and answered very quickly”

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Posted 3 months ago

“The system was simple to install. The alarm test worked very well, was answered very quickly. Seems to be a very quick and reliable service. The staff were very helpful, and very polite.”

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Posted 3 months ago

“We had one for Mom and it's been brilliant and I swear it has saved her life. The support has been exceptional throughout. Would recommend Life Connect to anyone who wants to stay in their own home.”

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Posted 3 months ago

“Harry was excellent on the phone guiding me through the options for my mother and patient while I explained them to her.”

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Posted 3 months ago

“Needed replacement of defective alarm unit. Arrived very rapidly as promised. Helpful customer service staff.”

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Posted 3 months ago

“Extremely happy with my replacement alarm base. The company are very quick to react to and solve any problems with equipment and are very friendly and helpful on phone.”

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Posted 3 months ago

“I am writing on behalf of my Mum who is now aged 85 and is unable to do this herself. We signed up after Dad passed away several years ago and Mum was then living on her own. The service received has been first class and the pendant gives my Mum and myself peace of mind.”

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Posted 3 months ago

“very quick responce in replacing the order for my mums kit. easily installed and very easily tested Thank you great job.”

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Posted 3 months ago

“Harry was extremely patient and helpful and talked us through the various options available to us, making sure that we were happy that we had the right alarm for Dad's needs.”

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Posted 3 months ago

“Poor customer service and when you make a complaint they all close ranks and deny everything. Customer service staff very rude and unhelpful.”

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Posted 3 months ago

“Very fast delivery”

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Posted 3 months ago

“I have had an alarm for sometime and the battery had run down, I rang the service dept and was sent a new box the next day, after a check test every thing was fine. Thank you for the swift service.”

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Posted 3 months ago

“Very good service but had to contact support as pairing instructions for the necklace fob was not in the set up box.”

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Posted 3 months ago

“Its fike,but your updatewith new alarm and chargeris not really compatable with the last products, in tha the last issue you could view the charging light and when the charging was complete, In the new equipment you do not know that the unit is carging and/or when the charging is complete, this i believe is a backward step Your booklet states that a charge should last a month with normal useage. Normal use is every day except when in the company of revations or frienda for a reasonable time, putting it on charge daily is not an answer when trying to consaerve electricity, and knowing when it is charged”

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Posted 3 months ago

“excellent professional customer support easy and straightforward for my son to install giving me a level of security thank you LifeConnect24”

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Posted 3 months ago

“I'm a new customer after having a frightening experience & passing out at home on my own my family & I decided one of these was the answer for peace of mind both for me & them.”

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Posted 3 months ago

LifeConnect24 is rated 4.7 based on 7,833 reviews