LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.69

4.7 Rating 7,844 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,844 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It has given her peace ofmind”

Helpful Report

Posted 4 months ago

“Great system with very helpful staff and fast next day delivery.”

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Posted 4 months ago

“This was replacement Lifeline, I appreciate the digital unit as can place at convenient place in the house( can hear in all areas) . I don’t like the wrist attachment it’s big and clumsy. , had been use to wearing the old red one, I prefer wearing the alarm on the wrist.”

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Posted 4 months ago

“Hello, as you may know I have been experiencing A problem since yesterday with my new replacement lifeline unit and I am currently unable to use it ‘ due To the fact that there is a connection Problem , the message the alarm rings And it tells me to wait for response this is the problem but that’s as far as it gets there is No further response from you I have spoken this morning To Carley, she was very helpful? and explained To her what happened and she promised to That I would be contacted by and engineer If you speak with her please to try and get This sorted quickly I would appreciate it Regards. Brian Waters.”

Helpful Report

Posted 4 months ago

“This replacement alarm has been troublesome the instructions to set it up was confusing only by phoning customer service i was informed that the instructions given were all wrong and not complicated like the instructions given . The next problems were the alarm going off by itself yes I did get through to someone to give help but the alarm was going off automatically it took three people to stop the alarm as it was just going off into a loop .I hope that it's now sorted as I worry if won't work when I need it .”

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Posted 4 months ago

“Friendly and helpful staff. Not had to use alarm yet thankfully but my elderly mother is happy with it.”

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Posted 4 months ago

“Seamless process installing the new equipment. Clearly a lot of thought went into the customer base that you were dealing with and the instructions were excellent. Well done to the Lifeline team for their collective efforts!👏🏻👏🏻👏🏻”

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Posted 4 months ago

“Very helpful and reassuring product. Expertly explained by you staff. Thank you.”

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Posted 4 months ago

“very helpful, problems resolved very quickly excellent service”

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Posted 4 months ago

“Absolutely delighted with my alarm ,gives me so much peace of mind ,don't know how I managed before 😀”

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Posted 4 months ago

“Swift response to enquiry with details of options available. Receipt of package next day as was promised. All satisfactory.”

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Posted 4 months ago

“Very pleased with the service I have received.”

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Posted 4 months ago

“My experience with Josh one of your advisors was that it was a good idea to proceed with ordering one of your alarm systems. Being 77 and living in my own it makes me feel completely safe.”

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Posted 4 months ago

“Very helpful and informative”

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Posted 4 months ago

“Everything went really well with ordering and very quick delivery. It was easy to set up all in all a good experience and it gives peace of mind”

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Posted 4 months ago

“Had to replace old unit with new digital unit as no BT telephone socket available due to renovations in home. This option was well explained and unit arrived next day”

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Posted 4 months ago

“This was service at it's very best Well done!”

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Posted 4 months ago

“Set up this morning very easy to do tested and answered very quickly”

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Posted 4 months ago

“The system was simple to install. The alarm test worked very well, was answered very quickly. Seems to be a very quick and reliable service. The staff were very helpful, and very polite.”

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Posted 4 months ago

“We had one for Mom and it's been brilliant and I swear it has saved her life. The support has been exceptional throughout. Would recommend Life Connect to anyone who wants to stay in their own home.”

Helpful Report

Posted 4 months ago

LifeConnect24 is rated 4.7 based on 7,844 reviews