Leyland Decorative Mouldings Reviews

Name: Leyland Decorative Mouldings
Address: Unit 9 Chandlers Business Park Talbot Road, ,, Leyland
Rating: 4.75

4.8 Rating 361 Reviews

94 %

of reviewers recommend Leyland Decorative Mouldings

4.8

Based on 361 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Leyland Decorative Mouldings:

Leyland Decorative Mouldings is a family run concern that employs a small team of highly skilled craftsmen ensuring a quality, reliable service.

Visit Website

Phone:

01772 623160

Email:

sales@leylanddecorativemouldings.co.uk

Location:

Unit 9 Chandlers Business Park Talbot Road, ,
Leyland
PR25 2ZG

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Leyland Decorative Mouldings 5 star review on 5th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product I wanted at a very reasonable price - and delivery was very fast!”

Helpful Report

Hi Peter Thank you for the time to give us a review its much appreciated.

“Very helpful. Ceiling rose looks great. Would recommend. Very happy customer”

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Hi Kay, thank you for taking the time to give us a 5 star review

“My order still hasn't arrive as expected. I understand you have no control with your couriers. I have emailed your departure to made them aware about the choice of courier. The service of your courier is very frustrating. Bad customer service.”

Helpful Report

Hi Nelson I'm glad you received your order the day you wrote this review We can only apologise for the delay with your order as we dispatched it to the couriers' Dx Freight the same day you placed the order. Once you had notified us you had not received it, we keep chasing them for the delivery date. We do our utmost to get orders out to our customers asap, but unfortunately, once it has left our warehouse were in the hands of the couriers. Please accept my apologies Regards Simon

“I Ordered pain flat white dado rail. good choice, easy to order and arrived very quickly. Great service. Also a handy video on an easy way to fit it.”

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Hi Denis Thank you for the nice comments and 5 star review

“Once again excellent workmanship and service by Simon and his team. I highly recommend this company to anyone that wants a high quality product within a set timescale. Thank you and hope to be in touch soon for our next project.”

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Hi Zahid We really appreciate your comments feedback and custom once again. Many Thanks Simon

“Although I ordered the wrong product the service from Leyland was excellent!”

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Hi Sharon Thank you for the 5 star review

“Came promptly and in excellent packaging. Can’t fault it.”

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Hi Anna Thank you for the 5 star review

“Very costly postage fees. The product looks nice - seems very pricey for what it is.”

Helpful Report

Hi thank you for your order We dont make any money on the delivery, this is what we get charged off the couriers. Regarding the product being expensive we have had two quite a large price increases this year from our suppliers which we cannot absorb, so this has had to be passed on to the customer, unfortunately. Simon Challinor Director

“We had a really bad experience with another company who sent across damaged items and did not take ownership for this and instead of putting things right they simply cancelled our order. This put us in a bad situation as our contractors were ready to put up the coving. I got in touch with Leyland decorative mouldings and spoke to the owner Simon who was brilliant in helping me.This company is a joy to deal with. I would highly recommend them and will e using them for all future projects. Thank you Simon!”

Helpful Report

Hi Zahid Thank you for the 5-star review and the nice comments it's much appreciated. Ill be in touch in the next few days regarding the delivery of your second order, thanks again. Simon

“I have been requested to write a review to help Leyland improve their service, I must say that I find it hard to think of anything that Leyland can do to improve as the service I have received has been fabulous. Reasonably priced goods and delivery, quick delivery, and a WEB site that I found to be easy to use. Therefore all I can say is Many Thanks and I will be using them if need be in the future. Yours Peter L”

Helpful Report

Hi Peter Thank you for the 5-star review and kind comments, it's really appreciated. We try our best to give our customers a really good service and experience. Thanks Simon

“Excellent service and product”

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Hi Ian We really appreciate your 5 star review Thank you Simon

“Good value for money, excellent product and prompt delivery. Thank you!”

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Hi Kalpana Thank you for your 5 star review and custom it's really appreciated. Regards Simon

“Excellent product and service”

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Hi Suzanne We really appreciate your nice comments and 5 star review

“Good product and efficient delivery.”

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Thank you for the 5 star review

“delivered as promised”

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Thank you for taking the time to give us a review

“Absolutely fabulous just what I wanted came very quickly too”

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Hi Susan Thank you for taking the time to give us a 5 star review

“Very happy with the service overall. I feel the website should have separate boxes for sample request v actual product as it was not clear and I had to cancel one order and re-order. The person I spoke to was very helpful and resolved the issue. I have not installed the coving yet but it looks great. Thank you”

Helpful Report

Thank you for the review its much appreciated, we have taken on board your comments regarding the sample boxes.

“The decorative mouldings turned up swiftly, but the mouldings underneath the top one had yellow discolouration marks on them. When the mouldings arrived we only checked the top one and didn't see the yellow markings until we went to put the mouldings up a week or so later in better light. Initially, the company said that I should have checked within 48 hours and then suggested I paint. When I protested, I was told they would replace them, but 5 days later they haven't dispatched the replacements yet. I have called quite a few times, but there is no answer on their phones.”

Helpful Report

Hi Rebecca You called us on Thursday afternoon and i confirmed that replacement products would be dispatched as soon as we had received images of the damaged products. Replacement products were dispatched the following day which was Friday, you contacted us on Monday to say you hadn't received them yet, after chasing up the couriers they were returned to us damaged in transit by the couriers, which is out of our control. We immediately sent more replacement products the same day, which you received the following day which was the Tuesday. We always try our best to ensure our customers get the best service possible. Thank you very much for the two orders you placed after this, we really appreciate your custom. Kind regards Simon Director

“Absolutely Excellent - spoke on phone - items delivered next day - excellent quality plaster craft - very reasonable price - couldn’t be Happier - David Mulholland”

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Hi David Thank you for taking the time to give us a brilliant 5 star review

“The coving is beautiful and a good price. Unfortunately some pieces were damaged in transit but it was dealt with immediately and replacements sorted. Highly recommended”

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Hi Helen Thank you for the kind comments and great 5 star review its much appreciated

Leyland Decorative Mouldings is rated 4.8 based on 361 reviews