Letterbox Gifts Reviews

Name: Letterbox Gifts
Address: Unit 1, Bagshot Street, Sheffield, Unit 1, Bagshot Street, Sheffield, Sheffield
Rating: 4.70

4.7 Rating 1,701 Reviews

93 %

of reviewers recommend Letterbox Gifts

4.7

Based on 1,701 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Letterbox Gifts:

Letterbox Gifts produce beautiful letterbox friendly gift sets containing British-made products, each being hand-wrapped in our workshop in Sheffield. They are designed to be delivered straight through standard letterboxes to avoid any annoying trips to the post office! There is a Letterbox Gift for every occasion, with each gift set coming with a complimentary greetings card which can be personalised with your own message. Letterbox Gifts also offer subscriptions, where a different Letterbox Gift comes through the door each month.

Visit Website

Write Your review

Tell us how Letterbox Gifts made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Letterbox Gifts 5 star review on 16th June 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used Letterbox gifts before and found them very reliable. I like the fact that I can pick a date in the future (gift arrived just the day before). Well packaged and good to be able to send a card with a message”

Helpful Report

Posted 3 years ago

What a lovely review, thank you. We are pleased to hear that our preferred delivery date service has been reliable for you. Best wishes, Letterbox Gifts

Posted 3 years ago

“My daughter very pleased with her gift lovely quality”

Helpful Report

Posted 3 years ago

We love to hear that our Letterbox gift sets have been enjoyed, thank you for leaving a review. Best wishes, Letterbox Gifts

Posted 3 years ago

“Easy to order, fair price, arrived on time. Recipient very pleased.”

Helpful Report

Posted 3 years ago

Thank you for your short and very sweet review. We appreciate your support and feedback, Letterbox Gifts

Posted 3 years ago

“Sent as a gift to a family member. She was very pleased with the content”

Helpful Report

Posted 3 years ago

It's great to hear that the recipient enjoyed their gift set. Thank you for reviewing, Letterbox Gifts

Posted 3 years ago

“Easy site to order from. Communication excellent, delivery exactly as promised. Orders have been gifts for friends and family in other parts of the country, they were extremely well received reflecting on the quality of the products. Would thoroughly recommend to anyone to use Letterbox Gifts. Will certainly continue using them.”

Helpful Report

Posted 3 years ago

Many thanks for taking the time to leave a review Shona and your lovely comments! I will be sure to pass them on to the whole Letterbox Gifts team. It's wonderful to hear you have had such a positive experience shopping with us. Best wishes, Letterbox Gifts

Posted 3 years ago

“Beautiful goft”

Helpful Report

Posted 3 years ago

“Ordered this for a present so I didn’t see the product but was received and appreciated and said the smell was fantastic so all good there, customer service was good too so would use again”

Helpful Report

Posted 3 years ago

That's great to hear, we can confirm our office always smells amazing! Thanks for your order and taking the time to leave a review. Best wishes, Letterbox Gifts

Posted 3 years ago

“Birthday present for my daughter in law. She was delighted with them.”

Helpful Report

Posted 3 years ago

Many thanks for taking the time to review your purchase from Letterbox Gifts. It's great to hear that the recipient was pleased with the gift.

Posted 3 years ago

“Unfortunately the gift my friend received was intended for someone else! I had ordered the birthday tea lights for her but they arrived with a card wishing someone good luck starting a new job!”

Helpful Report

Posted 3 years ago

We are sorry to hear there was a mix up with your order Christine, we have contacted you to rectify this as quickly as possible. Our apologies for any disruption caused to both yourself and the recipient, Letterbox Gifts

Posted 3 years ago

“Very quick delivery”

Helpful Report

Posted 3 years ago

“Great idea and service”

Helpful Report

Posted 3 years ago

We are pleased to hear that you like the Letterbox concept and felt you had received good service. Best wishes, Letterbox Gifts

Posted 3 years ago

“Swift delivery Contacted by company is i had forgotten to include gift message great personal service Thank you”

Helpful Report

Posted 3 years ago

Many thanks for reviewing our Letterbox Gift service, we are pleased to hear that we were able to resolve the missing gift message for you. Best wishes, Letterbox Gifts

Posted 3 years ago

“This gift was very well received. Straightforward ordering.”

Helpful Report

Posted 3 years ago

Many thanks for your feedback, we are pleased to hear you found ordering straight forward. Best wishes, Letterbox Gifts

Posted 3 years ago

“Delivery very speedy, macarons delicious! I will define use this company again”

Helpful Report

Posted 3 years ago

It's great to hear that you would order from us again, we are very proud of our popular macaron gift set. It's one of our most delicious!

Posted 3 years ago

“The gift was received on time and the recipient loved it. Thanks”

Helpful Report

Posted 3 years ago

We really appreciate you taking the time to review our services. We are pleased to hear that the recipient enjoyed their Letterbox Gift.

Posted 3 years ago

“Living in Australia during a pandemic and a lockdown made sending a birthday gift to a relation in the UK fairly complicated. Compounded with trying to get it delivered on the right day found me scouring the web to find an alternative. Letterbox Gifts have a wonderful selection of gifts to choose, all beautifully presented and an easy website to navigate. However what made the company stand out from the rest, was how helpful Customer Service was! Helping me add a message to really personalize my gift. The recipient was delighted and sent me this photo after she had unwrapped it! So I am now full of praise, thank you.”

Letterbox Gifts 5 star review on 15th September 2021

Helpful Report

Posted 3 years ago

What a wonderful review, we are so pleased that we were able to help you send a meaningful Birthday gift during such challenging circumstances. Many thanks for choosing to shop with us, Letterbox Gifts

Posted 3 years ago

“Daughter very happy with Brownies said they were delicious. Next day delivery was excellent as had left it late. Will use again.”

Helpful Report

Posted 3 years ago

Many thanks for taking the time to review our services. We are pleased to hear that delivery was quick and the Brownies very much enjoyed! Best wishes, Letterbox Gifts

Posted 3 years ago

“Great quality and packed to please. Both recipients were delighted!”

Helpful Report

Posted 3 years ago

Many thanks for your positive review, we are very pleased to hear that the recipients of the gift sets enjoyed them. Best wishes, Letterbox Gifts

Posted 3 years ago

“A good selection of gifts and impressive response to orders. Everything went very well until it became evident that "Letterbox" Gifts doesn't mean the gift will fit though the average letterbox! The recipient of my gift had to arrange re-delivery which rather defeated the idea.”

Helpful Report

Posted 3 years ago

Thank you for your review David, we appreciate your feedback. We do our best to mark on the outer packaging that the gift is made to fit through the letterbox, however it does come down to the postal services individual judgement. Apologies if this impacted the effect for both you and the recipient.

Posted 3 years ago

“Very fast service with excellent tracking. My sister-in-law was delighted to get a bottle of wine literally posted to her.”

Helpful Report

Posted 3 years ago

Letterbox Gifts is rated 4.7 based on 1,701 reviews