Letterbox Gifts Reviews

Name: Letterbox Gifts
Address: Unit 1, Bagshot Street, Sheffield, Unit 1, Bagshot Street, Sheffield, Sheffield
Rating: 4.70

4.7 Rating 1,701 Reviews

93 %

of reviewers recommend Letterbox Gifts

4.7

Based on 1,701 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Letterbox Gifts:

Letterbox Gifts produce beautiful letterbox friendly gift sets containing British-made products, each being hand-wrapped in our workshop in Sheffield. They are designed to be delivered straight through standard letterboxes to avoid any annoying trips to the post office! There is a Letterbox Gift for every occasion, with each gift set coming with a complimentary greetings card which can be personalised with your own message. Letterbox Gifts also offer subscriptions, where a different Letterbox Gift comes through the door each month.

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Letterbox Gifts 5 star review on 16th June 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered for my friend who is having a hard time at the moment she said she liked it. I habe only given 4 stars because i think it would have felt more personalised if you can personalise them. There were a couple of sets I liked the look of and would have been more to her taste, as she is unable to drink the tea in the set (no way of taking it out or swapping for something else) unfortunately I had less options to choose from.”

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Posted 3 years ago

Many thanks for your feedback. We are able to make like for like changes between the gift sets if you'd like to message us when you place your order in the future we will do our best to accommodate personalisation to make sure the recipient enjoys their gift set. Best wishes, Letterbox Gifts

Posted 3 years ago

“The best company for gifts! You can always guarantee they are beautiful wrapped and look amazing!”

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Posted 3 years ago

“Excellent!”

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Posted 3 years ago

“Friend who received this was surprised and delighted, Never got to try one friend are them for their birthday breakfast. It arrived in time and in perfect condition”

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Posted 3 years ago

Delicious Birthday breakfast!! What a lovely treat to gift a friend, many thanks for your kind review.

Posted 3 years ago

“The whisky tasting set arrived safely, and was a wonderful surprise for a couple who have been shielding for over a year, who are partial to an occasional tot!”

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Posted 3 years ago

Excellent to hear! It's lovely that we were able to deliver a surprise to the recipient, hopefully you are able to catch up with them in person soon. Best wishes, Letterbox Gifts

Posted 3 years ago

“Very nice wine (Shiraz) - ideal for sending direct as a gift, good service. Thanks.”

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Posted 3 years ago

A huge thank you for taking the time to leave a review. We are pleased to hear that the wine was enjoyed by the recipient.

Posted 3 years ago

“Great service!”

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Posted 3 years ago

Thanks for leaving a review Jennifer. We are glad to hear that you found ordering from us a positive experience.

Posted 3 years ago

“Great service - speedy delivery - lovely contents 😊”

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Posted 3 years ago

Thanks for the lovely review Jane!

Posted 3 years ago

“Really easy to arrange and a great selection of letterbox gifts available - making sending a present easier (both for me and the recipient!)”

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Posted 3 years ago

Many thanks for your review Amanda. We are very pleased to hear that you liked our selection of gift sets.

Posted 3 years ago

“Always been very happy with my many purchases from letterbox gifts, although this time round was slightly disappointed that the feminine look of the gin set shown online, with the white shredded tissue it was set in was instead replaced with grey tissue. I had particularly gone with the one that had everything inside set in the white shredded paper, for a white and pink theme that was being kept to, for our presents. Please see photos of product received versus same product shown online. I have always rated the service and products highly and otherwise been v pleased.”

Letterbox Gifts 4 star review on 26th May 2021

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Posted 3 years ago

Dear Hayley, Many thanks for taking the time to leave this feedback, we really appreciate customer comments as it helps us develop & improve our products and service. I'm sorry that the photo showed a different straw colour to what was received. I have been told we were temporarily out of stock of the white shred so was replaced by grey in the interim, but that it's now back in stock for future orders. Let us know if we can help with anything in the future. Best wishes, Eleanor- Letterbox Gifts

Posted 3 years ago

“So very easy to order and the ability to choose a gift card was excellent. I'm told the product was yummy!”

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Posted 3 years ago

It's great to hear you found the ordering process straight forward. Thank you for leaving a review.

Posted 3 years ago

“Superb, many thanks. The perfect get-well gift for my gin-loving friend. easy for delivery too as it literally went through the letterbox meaning she didn't have to get up to answer the door.”

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Posted 3 years ago

Hello Anita, thank you for taking the time to leave a review. We are glad that the gift set was enjoyed and that delivery was convenient for the recipient.

Posted 3 years ago

“Such a fab company! I ordered 2 gifts to be sent out last week and they were both really well received. I would definitely recommend this company. Thank you Letterbox Gifts!”

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Posted 3 years ago

Many thanks for your review Emily. We are pleased to hear that your gift sets arrived promptly and were enjoyed by the recipients. Best wishes

Posted 3 years ago

“I ordered the Macarons gift box for a friend's birthday - two weeks in advance with the desired delivery date of 30.05, which I entered in the field provided on the website. Unfortunately, the birthday gift was delivered two days after the order and therefore arrived much too early. That spoiled everything...”

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Posted 3 years ago

“Arrived a few days early but my friend loved it.”

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Posted 3 years ago

Thank you for leaving a review, we will take on board your feedback on early postage. We tend to post out a few days early to ensure we don't miss the special occasion.

Posted 3 years ago

“Lovely macaroons arrived in a special box .made a lovely gift .Arrived a day early .”

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Posted 3 years ago

We are pleased to hear the recipient enjoyed the macarons, thank you for taking the time to leave a review.

Posted 3 years ago

“Super easy to order, and great communication re: the delivery date. Gift was well packaged and very enjoyed!”

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Posted 3 years ago

Thank you for leaving a review Joanna. It's great to hear that the gift set was enjoyed by the recipient.

Posted 3 years ago

“3rd time ordering now, never any dispatch issues and arrive as close to requested date as possible. The goods are always as stated with recipients all stating satisfaction.”

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Posted 3 years ago

“Exquisite packaging, exceptional quality. Highly recommend.”

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Posted 3 years ago

Thank you for your review Hayley, It's great to hear you'd recommend us to others.

Posted 3 years ago

“Bought as a little treat for my sister to show I was thinking of her. She loved it, good quality products. I would definitely buy again.”

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Posted 3 years ago

What a lovely gesture Ruth, We are pleased to hear your sister enjoyed her gift set. Thank you so much for taking the time to leave a review.

Posted 3 years ago

Letterbox Gifts is rated 4.7 based on 1,701 reviews