Letterbox Gifts Reviews

Name: Letterbox Gifts
Address: Unit 1, Bagshot Street, Sheffield, Unit 1, Bagshot Street, Sheffield, Sheffield
Rating: 4.70

4.7 Rating 1,701 Reviews

93 %

of reviewers recommend Letterbox Gifts

4.7

Based on 1,701 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Letterbox Gifts:

Letterbox Gifts produce beautiful letterbox friendly gift sets containing British-made products, each being hand-wrapped in our workshop in Sheffield. They are designed to be delivered straight through standard letterboxes to avoid any annoying trips to the post office! There is a Letterbox Gift for every occasion, with each gift set coming with a complimentary greetings card which can be personalised with your own message. Letterbox Gifts also offer subscriptions, where a different Letterbox Gift comes through the door each month.

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Letterbox Gifts 5 star review on 16th June 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was hoping it would be delivered on the date I specified as it was a birthday gift but unfortunately it was a day late. 6 days after the order was made”

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Posted 2 years ago

We're sorry to hear that the gift wasn't delivered on your preferred day. On Monday and Tuesday last week there was disruption with Royal Mail services due to the unusually high temperatures. Royal Mail officers were asked not to complete their rounds once it became unsuitable working conditions. Apologies if this impacted the speed of the delivery service, I can assure you this was not normal circumstances and the parcel was posted out on Monday using a 48hr service. Best wishes, Letterbox Gifts

Posted 2 years ago

“Lovely gift and very good service”

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Posted 2 years ago

“I have not seen the product as it was sent directly and promptly to the recipient. However, the recipient said it was the best thing she has ever had delivered! Thank you.”

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Posted 2 years ago

What a lovely review, many thanks. We're very pleased to hear that the recipient enjoyed their Letterbox Gift.

Posted 2 years ago

“My Mother in Law LOVED it! She was recovering from Covid and the weather was so warm that I knew fresh flowers or other gifts she’d usually enjoy wouldn’t work. She called to describe it to me, explained how beautifully packaged it was. An absolute win of a gift!”

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Posted 2 years ago

“Great company to deal with - easy website and excellent service”

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Posted 2 years ago

“Great gift”

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Posted 2 years ago

“As ordered - very good”

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Posted 2 years ago

“Was received as planned and had good feedback from the receiver. Happy with the purchase.”

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Posted 2 years ago

“Timely delivery. Very satisfied with the quality and packaging. Ordered 2 gifts for my friends. Will keep coming back here!”

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Posted 2 years ago

“Highly recommend this company, having ordered in haste delivery to the wrong address, a quick phone call to their customer service resolved immediately and confirmed via email. Delivery was on time, although not through the letterbox but that’s a delivery issue.”

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Posted 2 years ago

Hello Margaret, many thanks for your review. We are very pleased to hear our customer service team were able to resolve the address issue for you. I hope the recipient enjoyed their Letterbox Gift. Best wishes - Letterbox Gifts

Posted 2 years ago

“I have ordered several Letterbox Gifts and each and everyone never fails to please. I am really tempted to do a 'me to me' next. Thanks for your amazing website, amazing gifts and your amazing customer service - thanks Eleanor as always”

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Posted 2 years ago

Hello Triona, What a lovely review, thank you. A pamper treat for you should definitely be on the cards next! Best wishes, Letterbox Gifts

Posted 2 years ago

“Excellent service from Letter Box, kept updated, order was quickly despatched with Royal Mail tracker reference and delivery was on time (used free tracked 48 delivery). My friend loved the letterbox gift. It has a good mix of different pamper bits and the fact that it’s all made in Britain is a nice bonus too. I’ll definitely use Letter Box again.”

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Posted 2 years ago

Hello, Thank you for your lovely review. We're glad that we could deliver such a prompt and efficient service and that your friend loved the pamper gift set. We look forward to receiving an order from you in the future. Many thanks, Letterbox Gifts

Posted 2 years ago

“Loved the Brownies, beautifully packaged and presented.”

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Posted 2 years ago

“Ideal for pressies also very novel when people receive the flat bottle of wine”

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Posted 2 years ago

Hello Sharon, Thank you for your review. Our unique 'flat' wine bottles certainly provide a novel present idea and talking point at a party. Many thanks, Letterbox Gifts

Posted 2 years ago

“Lovely gift for my father on Father’s Day. Lots of delicious things for him. He was very impressed!”

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Posted 2 years ago

Hello Lydia, Thank you for your lovely review. We're glad to hear that your father enjoyed his Father's Day Letterbox Gift. Many thanks, Letterbox Gifts

Posted 2 years ago

“I purchased the whiskey set for Fathers Day as I needed something that could be posted while I was away. Its difficult to find items specific for the men in our lives and this was perfect. More importantly my Dad loved it.”

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Posted 2 years ago

Hello Elaine, Men are notoriously hard to shop for, so I'm really glad to hear that your dad enjoyed his Whisky Tasting Set for Father's Day. Many thanks, Letterbox Gifts

Posted 2 years ago

“Lovely surprise gift - just what was needed”

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Posted 2 years ago

“Perfect gift to send to a friend. They were really pleased with their delivery.”

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Posted 2 years ago

Hello Jessica, Thank you for your review. I'm glad to hear that your friend was pleased with their gift set. Many thanks, Letterbox Gifts

Posted 2 years ago

“Very happy with the service! The customer service was very efficient and prompt at dealing with my query about delivery. The parcel arrived on time and was beautifully presented. Great service and would recommend!”

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Posted 2 years ago

Hello, Thank you for your lovely review. I'm glad to hear that our customer service was able to deal with your query quickly and efficiently and that the gift was well-received. Many thanks, Letterbox Gifts

Posted 2 years ago

“Brought as present for friend she says it was lovely even if a bit late,I only ordered day before so will order earlier in future As a bye the way I have found Royal Mail notoriously slow on many occasions”

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Posted 2 years ago

Hello Margaret, We're very happy to hear that your friend enjoyed her gift. Our gift sets are sent out on a 48 hour service, however this is an option to upgrade to 24 hours at checkout for all those last minute gift purchases! Many thanks, Letterbox Gifts

Posted 2 years ago

Letterbox Gifts is rated 4.7 based on 1,701 reviews