Letterbox Gifts Reviews

Name: Letterbox Gifts
Address: Unit 1, Bagshot Street, Sheffield, Unit 1, Bagshot Street, Sheffield, Sheffield
Rating: 4.69

4.7 Rating 1,687 Reviews

93 %

of reviewers recommend Letterbox Gifts

4.7

Based on 1,687 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Letterbox Gifts:

Letterbox Gifts produce beautiful letterbox friendly gift sets containing British-made products, each being hand-wrapped in our workshop in Sheffield. They are designed to be delivered straight through standard letterboxes to avoid any annoying trips to the post office! There is a Letterbox Gift for every occasion, with each gift set coming with a complimentary greetings card which can be personalised with your own message. Letterbox Gifts also offer subscriptions, where a different Letterbox Gift comes through the door each month.

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Letterbox Gifts 5 star review on 16th June 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely gift for my father on Father’s Day. Lots of delicious things for him. He was very impressed!”

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Posted 2 years ago

Hello Lydia, Thank you for your lovely review. We're glad to hear that your father enjoyed his Father's Day Letterbox Gift. Many thanks, Letterbox Gifts

Posted 2 years ago

“I purchased the whiskey set for Fathers Day as I needed something that could be posted while I was away. Its difficult to find items specific for the men in our lives and this was perfect. More importantly my Dad loved it.”

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Posted 2 years ago

Hello Elaine, Men are notoriously hard to shop for, so I'm really glad to hear that your dad enjoyed his Whisky Tasting Set for Father's Day. Many thanks, Letterbox Gifts

Posted 2 years ago

“Lovely surprise gift - just what was needed”

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Posted 2 years ago

“Perfect gift to send to a friend. They were really pleased with their delivery.”

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Posted 2 years ago

Hello Jessica, Thank you for your review. I'm glad to hear that your friend was pleased with their gift set. Many thanks, Letterbox Gifts

Posted 2 years ago

“Very happy with the service! The customer service was very efficient and prompt at dealing with my query about delivery. The parcel arrived on time and was beautifully presented. Great service and would recommend!”

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Posted 2 years ago

Hello, Thank you for your lovely review. I'm glad to hear that our customer service was able to deal with your query quickly and efficiently and that the gift was well-received. Many thanks, Letterbox Gifts

Posted 2 years ago

“Brought as present for friend she says it was lovely even if a bit late,I only ordered day before so will order earlier in future As a bye the way I have found Royal Mail notoriously slow on many occasions”

Helpful Report

Posted 2 years ago

Hello Margaret, We're very happy to hear that your friend enjoyed her gift. Our gift sets are sent out on a 48 hour service, however this is an option to upgrade to 24 hours at checkout for all those last minute gift purchases! Many thanks, Letterbox Gifts

Posted 2 years ago

“Superb service, bought a last minute gift for a friend. It was delivered on time and I had excellent communication with Letterbox gifts. The website was easy to use and has good range of different gifts, whilst keeping the high quality of their gifts. Thank you once again for the excellent gifting service you provide.”

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Posted 2 years ago

“I chose your company because of the name the gifts go through the letterbox the recipient is always at work or out. So perfect & it was informative & good value. I will be using your company again.”

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Posted 2 years ago

Hello Karen, Thank you for taking the time to leave such a lovely review. Letterbox Gifts are the perfect gift for people who are always out and about, so we're very happy to hear that the gift was well-received. Many thanks, Letterbox Gifts

Posted 2 years ago

“Brilliant products and packaging! Beautiful gift for a daddy on Father’s Day! Highly recommend and can’t wait to try another one :)”

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Posted 2 years ago

Hello Natasha, Thank you for your lovely review. We're happy to hear that the Father's Day gift set was well received. We look forward to your future orders. Many thanks, Letterbox Gifts

Posted 2 years ago

“It was for friends birthday who was thrilled with them”

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Posted 2 years ago

Hello Rhoda, I'm very glad to hear that your friend loved her birthday gift. Thank you for your positive review. Many thanks, Laura

Posted 2 years ago

“We use Letterbox gifts for our staff to show our gratitude for all the care that they gift to our clients. Quality is amazing and next-day delivery available!”

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Posted 2 years ago

Hello Samantha, Our range of gift sets are excellent for corporate gifts to congratulate, condole or celebrate any occasion. We're very happy to hear that our gifts have been so perfect for your staff members. We look forward to future orders from you. Many thanks, Letterbox Gifts

Posted 2 years ago

“Absolutely beautiful gifts every time! These gifts are so well-considered, the quality and presentation are always amazing. Love that everything is British too.”

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Posted 2 years ago

Hello, Thank you for your lovely review. We take pride in selecting only the best of British products for our gift sets and we're happy to hear that you agree too. Many thanks, Letterbox Gifts

Posted 2 years ago

“The present itself was nice, albeit theissue was missing item from the gift and the customer service has been awful. I e-mailed about the missing item from the gift I ordered initially, and have still not had any response. I followed up via live chat, and all I got was a response confirming my box had been delivered - so they clearly did not even read my enquiry as I specifically stated there was missing items FROM my box.”

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Posted 2 years ago

“Site was easy to use and I found the right gift for the occasion.”

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Posted 2 years ago

“An easy way to get a gift and message to a friend or relation.”

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Posted 2 years ago

Hello Margaret, Thank you for taking the time to leave such a lovely review. We're glad to hear that you found our service easy and convenient for sending a gift. Many thanks, Letterbox Gifts

Posted 2 years ago

“The letterbox gift itself was as good quality as I had expected, however, having ordered 2 separate letterbox gifts to be sent to the same address they were found outside on the doorstep (a day late) wrapped together with a single rubber band (1 box containing chocolates left in the sun on a hot day) and not posted through the letterbox at all which seemingly defeated the point in ordering from letterbox gifts rather than another online gift company as well as paying for the express delivery.”

Helpful Report

Posted 2 years ago

Thank you for your feedback and we are very sorry to hear your gifts were not posted through the letterbox. The packaging clearly explains that the package fits through the letterbox but unfortunately, as you described on this occasion the Royal Mail bundled two gift sets together and left them on the doorstep. This is certainly not the point of our gift sets and we are sorry for any inconvenience. If you would like to email hello@letterboxgiftshop.com with your order numbers and someone will follow this up for you. Many thanks, Michelle.

Posted 2 years ago

“Recipient was pleased with their gift. Ordering the gift was easy. I was kept updated on delivery progress. Being able to record a birthday greeting as part of the gift was a very nice touch!”

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Posted 2 years ago

Hello, Thank you for your positive review. We're glad to hear that you enjoyed our gift message recording service to give that extra personal touch to your gift. Many thanks, Letterbox Gifts

Posted 2 years ago

“Convenient, easy and the products are good quality.”

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Posted 2 years ago

Hello Donna, We're very glad to hear that you found our products high quality and the ordering/receiving process convenient and easy. Many thanks, Letterbox Gifts

Posted 2 years ago

“'Letter box' didn't fit in the letter box so had to go to Royal Mail depot, unfortunately :(”

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Posted 2 years ago

Hello Rosie, We're sorry to hear that the gift did not fit through the letterbox. Our gift sets are designed to fit through all standard sized letterboxes and the outer packaging clearly states this. However, some older-style houses can have smaller letterboxes or the postie may decide it is not suitable to post through the letterbox for some reason. Kind regards, Letterbox Gifts

Posted 2 years ago

“This was an anniversary gift for my daughter & son in law, which did arrive on the day I requested but the inner box was torn in the corner & the little bottles of gin had slipped & didn’t look as good as shown on the website. Just a tiny piece of sticky tape under each bottle to keep them in place would have made the presentation perfect. I will include a photo.”

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Posted 2 years ago

Hello Lin, Thank you for your constructive feedback. We have taken on board what you have said and have now started using glue dots to hold down the gin bottles. We hope that your daughter and son in law enjoyed their anniversary gift. Kind regards, Letterbox Gifts

Posted 2 years ago

Letterbox Gifts is rated 4.7 based on 1,687 reviews