Letterbox Gifts Reviews

Name: Letterbox Gifts
Address: Unit 1, Bagshot Street, Sheffield, Unit 1, Bagshot Street, Sheffield, Sheffield
Rating: 4.69

4.7 Rating 1,687 Reviews

93 %

of reviewers recommend Letterbox Gifts

4.7

Based on 1,687 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Letterbox Gifts:

Letterbox Gifts produce beautiful letterbox friendly gift sets containing British-made products, each being hand-wrapped in our workshop in Sheffield. They are designed to be delivered straight through standard letterboxes to avoid any annoying trips to the post office! There is a Letterbox Gift for every occasion, with each gift set coming with a complimentary greetings card which can be personalised with your own message. Letterbox Gifts also offer subscriptions, where a different Letterbox Gift comes through the door each month.

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Letterbox Gifts 5 star review on 16th June 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, prompt delivery & recipient was very happy with the delivery”

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Posted 3 years ago

Hello Joanne, many thanks for your review. It's great to hear that the recipient enjoyed their letterbox gift.

Posted 3 years ago

“I chose letterbox gifts for a birthday present for a friend who was away on holiday, so it was important that a) the gift could be delivered without anyone being in, and b) it was delivered on a specific day. I had the option to chose both of these, but delivery was attempted a day early (when she was not there) and also wouldn't fit through the (standard sized) letterbox so my friend had to stop in on her holiday to be able to receive the gift. The gift itself was lovely, but the delivery experience just didn't work.”

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Posted 3 years ago

Many thanks for your review. We welcome all feedback and are always looking for ways to make delivery more reliable. We would like to assure you that this happens very rarely depending on the post persons judgement.

Posted 3 years ago

“Great gift although I received an undelivered msg because recipient was out, which surely defeats the purpose of a letterbox gift. Perhaps more provision around a backup plan would be good.”

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Posted 3 years ago

Many thanks for your review. We welcome all feedback and are always looking for ways to make delivery more reliable. We would like to assure you that this happens very rarely, depending on the post persons judgement.

Posted 3 years ago

“It’s very nice👍🏻”

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Posted 3 years ago

A huge thanks for taking the time to leave a review Sara, we are glad you enjoyed your letterbox gift set

Posted 3 years ago

“Delivered on time. Purchased for my daughter in law and she was very pleased”

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Posted 3 years ago

Many thanks for your review. It's great to hear that the gift delivery was prompt and enjoyed by the recipient.

Posted 3 years ago

“Bought this for my mum, she absolutely loved it! Beautifully presented as well.”

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Posted 3 years ago

Many thanks for your review Emily. We are glad your mum enjoyed her gift set. Best wishes, Letterbox Gifts

Posted 3 years ago

“Lovely item. Received very quickly. Thank you”

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Posted 3 years ago

Many thanks for your review, we are pleased to hear that the postage was quick.

Posted 3 years ago

“Beautiful gift to receive through the post x”

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Posted 3 years ago

“I ordered this gift later than I had planned - on Thursday for delivery on or before Saturday. The order was immediately acknowledged and dispatched and delivered on the Friday. The recipients were delighted.”

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Posted 3 years ago

Thank you for your review Sarah, we are glad that the postage was speedy for you and that the recipient enjoyed their gift set. Best wishes, Letterbox Gifts

Posted 3 years ago

“Birthday gift for my sister who said the wine was lovely!”

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Posted 3 years ago

We are pleased to hear that your sister enjoyed the Letterbox Wine. Many thanks for your review Jill

Posted 3 years ago

“Excellent service. My friend was delighted with the gift which I sent for her birthday”

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Posted 3 years ago

Many thanks for your review June. We are pleased to hear that your friend enjoyed her gift.

Posted 3 years ago

“Lovely gift and prompt service Would have given 5 but didn’t like the fact that the recipient didn’t know who it was from. By the time I’d placed the order there was no way to add my details or a message.”

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Posted 3 years ago

Hello Jacqueline, many thanks for your review. We would love to know how you made payment in case this is a larger fault with our website. We want to make sure this doesn't happen again. Best wishes, Letterbox Gifts

Posted 3 years ago

“My friend loved the gift, said the truffles were very tasty. It arrived the day I asked for it to, overall very smooth experience.”

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Posted 3 years ago

We are pleased to hear that the gift was well received. Many thanks for taking the time to leave a review.

Posted 3 years ago

“Excellent thanks”

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Posted 3 years ago

Many thanks for taking the time to leave a review Karan

Posted 3 years ago

“Recipient really pleased with gift that arrived on time.”

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Posted 3 years ago

Many thanks for your review Sam, it's great to hear that the gift set arrived with the recipient in good time. Best wishes, Letterbox Gifts

Posted 3 years ago

“Delivered promptly to cheer up my friend, who loved her surprise gift. All beautifully wrapped and sent with as much care as you would give yourself (if not more). Letterbox gifts kept me up to date with dispatch and delivery. Thank you, would definitely recommend.”

Letterbox Gifts 5 star review on 4th May 2021

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Posted 3 years ago

Thank you for taking the time to leave such a detailed review. We really appreciate your feedback and the lovely photograph you included. Best wishes, Letterbox Gifts

Posted 3 years ago

“Intriguing packaging letterbox format a big bonus for busy peaople”

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Posted 3 years ago

Many thanks for your review Lorna, we take great care and time in to developing our packaging. We are glad it caught your attention.

Posted 3 years ago

“Excellent gifts and service. I wanted a change from sending flowers and a flat bottle of Sicilian organic red wine pleased my sister no end.”

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Posted 3 years ago

Thank you for your review Karen. We're glad your sister enjoyed her wine! Best wishes, Letterbox Gifts

Posted 3 years ago

“Great selection of gifts, really speedy service and very happy customer and recipient 😊”

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Posted 3 years ago

Thank you Marion, we really appreciate your feedback. It's great to hear that both you and the recipient were impressed with the quick postage.

Posted 3 years ago

“Beautifully presented, gorgeous little gifts which my friend was delighted with ❤”

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Posted 3 years ago

Many thanks for taking the time to leave a review Christine. We really appreciate your kind words! We are so pleased that your friend enjoyed her gift set.

Posted 3 years ago

Letterbox Gifts is rated 4.7 based on 1,687 reviews