Letterbox Gifts Reviews

Name: Letterbox Gifts
Address: Unit 1, Bagshot Street, Sheffield, Unit 1, Bagshot Street, Sheffield, Sheffield
Rating: 4.69

4.7 Rating 1,687 Reviews

93 %

of reviewers recommend Letterbox Gifts

4.7

Based on 1,687 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Letterbox Gifts:

Letterbox Gifts produce beautiful letterbox friendly gift sets containing British-made products, each being hand-wrapped in our workshop in Sheffield. They are designed to be delivered straight through standard letterboxes to avoid any annoying trips to the post office! There is a Letterbox Gift for every occasion, with each gift set coming with a complimentary greetings card which can be personalised with your own message. Letterbox Gifts also offer subscriptions, where a different Letterbox Gift comes through the door each month.

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Letterbox Gifts 5 star review on 16th June 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brownies gift box sent for a family member’s birthday but gift message not included so they had no idea who it was from. Arrived a couple of days after requested date but understandable in the current climate. Brownies were reported to be delicious though 😊”

Helpful Report

Posted 3 years ago

Many thanks for taking the time to leave a review. We are pleased to hear the brownies were well received. We'd like to look into why the Brownies were delayed/arrived without a gift message. If you have the time could you contact our customer service team, It could help us ensure this doesn't happen again in the future. Best wishes, Letterbox Gifts

Posted 3 years ago

“Needed a birthday present for my daughter as due to lockdown we haven't been able to meet. So easy to order online and I knew she enjoy a glass or two”

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Posted 3 years ago

Thank you Tamsin for taking the time to leave a review. We are pleased to hear that you were able to send over a special gift to your daughter. We hope she had a lovely Birthday. Best wishes, Letterbox Gifts

Posted 3 years ago

“Quick delivery. It was a gift for a friend and it was well received!”

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Posted 3 years ago

Many thanks for your delivery

Posted 3 years ago

“I bought a 3monthly gift box. They were for my niece's Birthday, she is a school teacher . Like all teachers, she has been working so hard at steering young people and colleagues through Covid times, that I felt she deserved a special reminder of some ME time. The 3 month gift boxes were well packaged, arrived on time, with advanced postal warning. The gifts were thoughtful, personal and made her feel a bit special. I would recommend them, good value for money and so effective at making someone feel that bit special.”

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Posted 3 years ago

Thanks for your review Amanda, it's lovely to hear that the gift boxes all arrived safely and to such a deserving recipient. A huge thank you for your kind words, I'll be sure to share this review with the rest of our team.

Posted 3 years ago

“All sent as birthday gifts, one a last minute panic! All delivered on time and the produce, I have been told, delicious. Thank you Letterbox gifts.”

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Posted 3 years ago

Hello Judith, many thanks for your review. We are pleased to hear that you gifts arrived on time.

Posted 3 years ago

“Delivered on time. Delicious macaroons!”

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Posted 3 years ago

Thank you for your review - we agree! such a tasty treat.

Posted 3 years ago

“Ordered for my friend who is having a hard time at the moment she said she liked it. I habe only given 4 stars because i think it would have felt more personalised if you can personalise them. There were a couple of sets I liked the look of and would have been more to her taste, as she is unable to drink the tea in the set (no way of taking it out or swapping for something else) unfortunately I had less options to choose from.”

Helpful Report

Posted 3 years ago

Many thanks for your feedback. We are able to make like for like changes between the gift sets if you'd like to message us when you place your order in the future we will do our best to accommodate personalisation to make sure the recipient enjoys their gift set. Best wishes, Letterbox Gifts

Posted 3 years ago

“The best company for gifts! You can always guarantee they are beautiful wrapped and look amazing!”

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Posted 3 years ago

“Excellent!”

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Posted 3 years ago

“Friend who received this was surprised and delighted, Never got to try one friend are them for their birthday breakfast. It arrived in time and in perfect condition”

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Posted 3 years ago

Delicious Birthday breakfast!! What a lovely treat to gift a friend, many thanks for your kind review.

Posted 3 years ago

“The whisky tasting set arrived safely, and was a wonderful surprise for a couple who have been shielding for over a year, who are partial to an occasional tot!”

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Posted 3 years ago

Excellent to hear! It's lovely that we were able to deliver a surprise to the recipient, hopefully you are able to catch up with them in person soon. Best wishes, Letterbox Gifts

Posted 3 years ago

“Very nice wine (Shiraz) - ideal for sending direct as a gift, good service. Thanks.”

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Posted 3 years ago

A huge thank you for taking the time to leave a review. We are pleased to hear that the wine was enjoyed by the recipient.

Posted 3 years ago

“Great service!”

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Posted 3 years ago

Thanks for leaving a review Jennifer. We are glad to hear that you found ordering from us a positive experience.

Posted 3 years ago

“Great service - speedy delivery - lovely contents 😊”

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Posted 3 years ago

Thanks for the lovely review Jane!

Posted 3 years ago

“Really easy to arrange and a great selection of letterbox gifts available - making sending a present easier (both for me and the recipient!)”

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Posted 3 years ago

Many thanks for your review Amanda. We are very pleased to hear that you liked our selection of gift sets.

Posted 3 years ago

“Always been very happy with my many purchases from letterbox gifts, although this time round was slightly disappointed that the feminine look of the gin set shown online, with the white shredded tissue it was set in was instead replaced with grey tissue. I had particularly gone with the one that had everything inside set in the white shredded paper, for a white and pink theme that was being kept to, for our presents. Please see photos of product received versus same product shown online. I have always rated the service and products highly and otherwise been v pleased.”

Letterbox Gifts 4 star review on 26th May 2021

Helpful Report

Posted 3 years ago

Dear Hayley, Many thanks for taking the time to leave this feedback, we really appreciate customer comments as it helps us develop & improve our products and service. I'm sorry that the photo showed a different straw colour to what was received. I have been told we were temporarily out of stock of the white shred so was replaced by grey in the interim, but that it's now back in stock for future orders. Let us know if we can help with anything in the future. Best wishes, Eleanor- Letterbox Gifts

Posted 3 years ago

“So very easy to order and the ability to choose a gift card was excellent. I'm told the product was yummy!”

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Posted 3 years ago

It's great to hear you found the ordering process straight forward. Thank you for leaving a review.

Posted 3 years ago

“Superb, many thanks. The perfect get-well gift for my gin-loving friend. easy for delivery too as it literally went through the letterbox meaning she didn't have to get up to answer the door.”

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Posted 3 years ago

Hello Anita, thank you for taking the time to leave a review. We are glad that the gift set was enjoyed and that delivery was convenient for the recipient.

Posted 3 years ago

“Such a fab company! I ordered 2 gifts to be sent out last week and they were both really well received. I would definitely recommend this company. Thank you Letterbox Gifts!”

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Posted 3 years ago

Many thanks for your review Emily. We are pleased to hear that your gift sets arrived promptly and were enjoyed by the recipients. Best wishes

Posted 3 years ago

“I ordered the Macarons gift box for a friend's birthday - two weeks in advance with the desired delivery date of 30.05, which I entered in the field provided on the website. Unfortunately, the birthday gift was delivered two days after the order and therefore arrived much too early. That spoiled everything...”

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Posted 3 years ago

Letterbox Gifts is rated 4.7 based on 1,687 reviews