Letterbox Gifts Reviews

Name: Letterbox Gifts
Address: Unit 1, Bagshot Street, Sheffield, Unit 1, Bagshot Street, Sheffield, Sheffield
Rating: 4.69

4.7 Rating 1,687 Reviews

93 %

of reviewers recommend Letterbox Gifts

4.7

Based on 1,687 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Letterbox Gifts:

Letterbox Gifts produce beautiful letterbox friendly gift sets containing British-made products, each being hand-wrapped in our workshop in Sheffield. They are designed to be delivered straight through standard letterboxes to avoid any annoying trips to the post office! There is a Letterbox Gift for every occasion, with each gift set coming with a complimentary greetings card which can be personalised with your own message. Letterbox Gifts also offer subscriptions, where a different Letterbox Gift comes through the door each month.

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Letterbox Gifts 5 star review on 16th June 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The recipients were delighted to receive the gifts, and the £5.00 thank you voucher was much appreciated. I'm sure I'll be back very soon.”

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Posted 7 months ago

Hello, Thank you very much for taking the time to leave us a positive review. We're so happy to hear that you enjoyed your experience with Letterbox Gifts :) Kind regards, Lyndsey at Letterbox Gifts

Posted 3 months ago

“A close friend lost a family member and I wanted to send her a personalised, caring gift. I was struggling to find a site that didn’t have a long dispatch time and also the requirement for the recipient to be in - I then came across letterbox gifts which had beautiful small packages with same day dispatch. I ordered at 3:30pm and my friend still received the gift the next day which was so appreciated. Thank you”

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Posted 8 months ago

Hi Emily, Thank you for taking the time to leave us such a kind review. We're thrilled that the Letterbox Gift you ordered was well received and arrived on time. We really do appreciate your support. Kind regards, Lyndsey at Letterbox Gifts

Posted 3 months ago

“I love dealing with Letterbox Gifts. I have bought for myself and others and every single one as been packed beautifully with gorgeous items. The website is so easy to use the customer services is the best ever. THANK YOU LETTERBOX GIFTS. Keep doing what you do so well.”

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Posted 8 months ago

Hi Triona, Wow, thank you so much for taking the time to leave us such a fantastic review! It means so much to us that you enjoy your experience with Letterbox Gifts and we want to thank you for your continued support. We're a small team so reading such wonderful comments like this really make our day :) Thank you again! Kind regards, Lyndsey at Letterbox Gifts

Posted 8 months ago

“Sent as a birthday present. Arrived on time and perfectly packaged. Thoroughly recommended”

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Posted 8 months ago

Hi Ann, Thank you so much for taking the time to let us know about your positive experience with Letterbox Gifts. We're thrilled to hear that the recipient enjoyed their birthday gift :) We really do appreciate your kind support. Kind regards, Lyndsey at Letterbox Gifts

Posted 8 months ago

“The gift box arrived in good time and was packaged beautifully, I also liked the quality of the items inside, I would definitely recommend this product”

Helpful Report

Posted 8 months ago

Hi Linda, Thank you so much for taking the time to leave us such a wonderful review. It means so much to us that you loved your experience with Letterbox Gifts and we want to thank you for supporting us. Kind regards, Lyndsey at Letterbox Gifts

Posted 8 months ago

“Pleased with the ease of order and delivery of the product. Unfortunately the video message didn’t work so the recipient didn’t know who they were from.”

Helpful Report

Posted 8 months ago

Hello, Thank you so much for taking the time to leave us a review. We're very sorry to hear that the video message didn't work. We greatly appreciate your feedback, and we will make it a priority to look into why this happened. We apologise again for any disappointment caused and would like to reassure you that we will take your comments on board. Please don't hesitate to reach out to us at hello@letterboxgiftshop.com with any further queries. Kind regards, Lyndsey at Letterbox Gifts

Posted 8 months ago

“Both people I ordered for were very happy with their letterbox wines … I chose the Tempranillo and apparently it was delicious !”

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Posted 8 months ago

Hello, Thank you very much for your positive review, we're so happy that the recipient's enjoyed their wine gift sets. Many thanks for your kind support :) Kind regards, Lyndsey at Letterbox Gifts

Posted 8 months ago

“I did a 5 piece selection letterbox for my daughter to send to her whilst doing exams. I didn’t want it all to be food based so the option to pick own contents was perfect. She LOVED the tea lights which were in glass holder, superb quality & scent. And she really appreciated the bracelet, roller, choc & card.,. 5 star service. Thank you..”

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Posted 8 months ago

Hi Trudi Wow! Thank you so much for taking the time to leave us such a wonderful review. We're so pleased to hear that your daughter enjoyed her 'design your own' gift set - what fantastic feedback! Thank you again for your order, we really do appreciate your support. Kind regards, Lyndsey at Letterbox Gifts

Posted 8 months ago

“Beautiful gifts and beautifully presented.”

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Posted 8 months ago

Hello, Thank you so much for your 5 star review. It means so much to us that you enjoyed your experience with Letterbox Gifts, we really appreciate your kind support. Kind regards, Lyndsey at Letterbox Gifts

Posted 8 months ago

“Convenient, great quality.”

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Posted 8 months ago

Hi Lisa, Thank you so much for taking the time to leave us a positive review, we really do appreciate your kind support. Kind regards, Lyndsey at Letterbox Gifts

Posted 8 months ago

“Love letterbox gifts”

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Posted 8 months ago

Hi Tracy, Thank you so much for your lovely review, we really do appreciate your kind words and support :) Kind regards, Lyndsey at Letterbox Gifts

Posted 8 months ago

“Sent to a grandson in the middle of university exams. They were much appreciated. I appreciated how promptly he received them.”

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Posted 8 months ago

Hi Florence, Thank you for taking the time to leave us this lovely review. We're delighted that your grandson enjoyed his gift and that it arrived in a timely manner. We really do appreciate your support. Kind regards, Lyndsey at Letterbox Gifts

Posted 8 months ago

“The gift was lovely , my friend who's birthday it was said the candles smell beautiful, however the gift went on quite a journey ! 2 days late as sent 1st to Glasgow”

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Posted 8 months ago

Hi Diana, Thank you so much for taking the time to leave us a review, we're so pleased to hear that your friend enjoyed her gift. I can see from our records that your gift was sent using our standard delivery option which is 2-3 working days so I'm sorry to hear that your gift arrived later than you'd expected. We apologise again for any disappointment and please don't hesitate to reach out to us at hello@letterboxgiftshop.com with any further queries. Kind regards, Lyndsey at Letterbox Gifts

Posted 8 months ago

“The Mum To Be Gift box is a lovely gift to send. The contents are excellent. Both my nieces loved the items. A very thoughtful gift to send and very good value for money.”

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Posted 8 months ago

Hi Alison, Thank you so much for taking the time to let us know about your positive experience with Letterbox Gifts. We're thrilled to hear that your nieces enjoyed their Mum To Be gift sets:) We really do appreciate your kind support. Kind regards, Lyndsey at Letterbox Gifts

Posted 8 months ago

“Quick delivery and easy to use the website. Bought as a present and I was told it was really nice.”

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Posted 8 months ago

Hi Debra, Thank you for taking the time to leave us your 5 star review We're thrilled that the gift set you ordered was well received and arrived quickly. We really do appreciate your support. Kind regards, Lyndsey at Letterbox Gifts

Posted 8 months ago

“Thank you.”

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Posted 8 months ago

Hello, Thank you so much for taking the time to leave us a positive review, we really do appreciate your kind support. Kind regards, Lyndsey at Letterbox Gifts

Posted 8 months ago

“I have used letterbox gifts before and received them and really like them. My experience this purchase was less positive. Bought letterbox gift for my friends birthday. The issue was that royal mail would not post it through the letterbox when the recipient was out. Instead I got a royal mail email to say it was delivered to a neighbour. Royal mail did not put anything through the recipients door to inform them of this. I noticed the email a day later and asked the recipient if they knew about the letterbox gift being with a neighbour, which they didn't, so the birthday gift was quite late. This was quite embarrassing and how can they be called letterbox gifts if they can't be posted through the door without a signature, quite misleading.”

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Posted 8 months ago

Hi Claire, Thank you for taking the time to leave us a review. We are sorry to hear that your experience with our service was not as expected. All our packaging is specifically designed to fit through a standard sized UK letterbox. Whilst we make every effort to ensure this is communicated on our packaging, unfortunately, from time to time the Royal Mail officers makes the final decision on whether it's suitable to post through the letterbox. We apologise for any disappointment caused and would like to reassure you that we will take your comments on board. Please don't hesitate to reach out to us at hello@letterboxgiftshop.com with any further queries. Kind regards, Lyndsey at Letterbox Gifts

Posted 8 months ago

“Great birthday present and my niece loved it.”

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Posted 8 months ago

Hello, Thank you so much for your order and for taking the time to leave a 5 star review. We're so pleased to hear that your niece enjoyed her birthday gift :) Kind regards, Lyndsey at Letterbox Gifts

Posted 8 months ago

“Arrived on time and my recipient was delighted.”

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Posted 8 months ago

Hello, Thank you very much for taking the time to leave us your 5 star review, we greatly appreciate your kind words and support. Kind regards, Lyndsey at Letterbox Gifts

Posted 8 months ago

“The ‘Get Well Soon’ gift box was exactly what I was looking for and genuinely great quality. Letterbox Gifts offer a fantastic selection and brilliant service. Highly recommend!”

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Posted 8 months ago

Hi Nigel, Thank you so much for taking the time to leave us a review. We're happy to hear that you're pleased with the selection and quality of gifts available on our website. It means so much to us that you enjoyed your experience with Letterbox Gifts and we want to thank you for your support. Kind regards, Lyndsey at Letterbox Gifts

Posted 8 months ago

Letterbox Gifts is rated 4.7 based on 1,687 reviews