Letterbox Gifts Reviews

Name: Letterbox Gifts
Address: Unit 1, Bagshot Street, Sheffield, Unit 1, Bagshot Street, Sheffield, Sheffield
Rating: 4.70

4.7 Rating 1,701 Reviews

93 %

of reviewers recommend Letterbox Gifts

4.7

Based on 1,701 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Letterbox Gifts:

Letterbox Gifts produce beautiful letterbox friendly gift sets containing British-made products, each being hand-wrapped in our workshop in Sheffield. They are designed to be delivered straight through standard letterboxes to avoid any annoying trips to the post office! There is a Letterbox Gift for every occasion, with each gift set coming with a complimentary greetings card which can be personalised with your own message. Letterbox Gifts also offer subscriptions, where a different Letterbox Gift comes through the door each month.

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Letterbox Gifts 5 star review on 16th June 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with product .and on time delivery”

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Posted 2 years ago

“Good service. Well received gift.”

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Posted 2 years ago

“Lovely presentation great gift”

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Posted 2 years ago

Thank you for taking the time to leave a review Catherine, we really appreciate your support. Best wishes, Letterbox Gifts

Posted 2 years ago

“Delivered on time (slightly ahead) and recipient was delighted”

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Posted 2 years ago

“Friends were delighted when it arrived at their new home”

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Posted 2 years ago

Many thanks for leaving a review, we are glad to hear that the gift set was well recieved. Best wishes, Letterbox Gifts

Posted 2 years ago

“excellent”

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Posted 2 years ago

“I bought for my sister in law. She was delighted”

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Posted 2 years ago

“Service very good & really like the range of items on offer. However I sent the gift to the Republic of Ireland & I have had to pay customs charges. I didn’t see any mention of this on the website & thought the higher postage costs reflected this. Just something to be aware of.”

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Posted 2 years ago

Hello Janet, we're sorry to hear about the unexpected cost, have you been in touch with our customer service team about this? we'd love to look into it to ensure it doesn't happen again. Best wishes - Heather

Posted 2 years ago

“It was easy to order from overseas. I missed the message part but after contacting the company the lady confirmed she had added a message for me. It arrived promptly and the recipients were very happy with it.”

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Posted 3 years ago

Hello Mandy, It's great to hear our customer service team were able to correct this for you. Many thanks for ordering, Letterbox Gifts

Posted 2 years ago

“It was a gift for work colleague”

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Posted 3 years ago

“Ordered the Feel Better Soon box of tea light candles. The recipient was absolutely delighted and made such a nice change in sending flowers. Lovely scent too. Will order again”

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Posted 3 years ago

Many thanks for your review Maria, we are very proud of our tealight candles too! We are pleased that the recipient enjoyed them as a pick-me-up treat.

Posted 2 years ago

“The recipient was very pleased with her gift ,the balm was especially appreciated as she'd just got home after a prolonged stay in hospital”

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Posted 3 years ago

Many thanks for your feedback Lynda, it's great to hear the gift set was enjoyed.

Posted 2 years ago

“Purchased macaroons, delivered as instructed and were told they were delicious.”

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Posted 3 years ago

We appreciate you taking the time to leave a lovely review! Thanks for your support

Posted 2 years ago

“My niece loved her gift. Nicely packaged and on time.”

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Posted 3 years ago

“Great service, delivery and products! Thank you very much to the Team for all their efforts to get this out to my friend quickly.”

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Posted 3 years ago

“I sent this gift to my sister Sandra. She loved it but had trouble opening the bottle.🤭”

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Posted 3 years ago

Many thanks for your review, we are pleased to hear it was well received. Sorry to hear it wasn't easy to open! We will monitor any other feedback mentioning this in the future and adjust accordingly. Best wishes, Letterbox Gifts

Posted 2 years ago

“I have had no notification that this was delivered to the designated person.”

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Posted 3 years ago

Dear Joy, Thank you for your comments. The tracking should have come automatically to your email via Royal Mail. We're ever so sorry if this didn't come through or went to a spam folder. I have sent this to you now via email. The parcel is showing as delivered on 3rd March, the day requested when ordering. Do let us know if we can help anything further and do not hesitate to get in touch with us directly with any queries in the future. Kind regards, Eleanor

Posted 3 years ago

“I ordered some valentines brownies for my other half for Valentine’s Day and was appalled to see this message written on my card to him. What a disgusting message to have on cards being send out to customers on Valentine’s Day. Inappropriate. Will not be ordering again. Unacceptable.”

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Posted 3 years ago

“Great idea as didn't need to worry about whether anyone would be home when the post arrived.”

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Posted 3 years ago

“The gift was delivered exactly on time. The tracking was accurate. The gift was beautiful and much appreciated by my sister in law. A brilliant gift and a brilliant company. Thank you.”

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Posted 3 years ago

Thank you for leaving such a lovely review, I will pass on your kind words to the rest of the letterbox team. Best wishes

Posted 3 years ago

Letterbox Gifts is rated 4.7 based on 1,701 reviews