Letterbox Gifts Reviews

Name: Letterbox Gifts
Address: Unit 1, Bagshot Street, Sheffield, Unit 1, Bagshot Street, Sheffield, Sheffield
Rating: 4.69

4.7 Rating 1,687 Reviews

93 %

of reviewers recommend Letterbox Gifts

4.7

Based on 1,687 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Letterbox Gifts:

Letterbox Gifts produce beautiful letterbox friendly gift sets containing British-made products, each being hand-wrapped in our workshop in Sheffield. They are designed to be delivered straight through standard letterboxes to avoid any annoying trips to the post office! There is a Letterbox Gift for every occasion, with each gift set coming with a complimentary greetings card which can be personalised with your own message. Letterbox Gifts also offer subscriptions, where a different Letterbox Gift comes through the door each month.

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Letterbox Gifts 5 star review on 16th June 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, delivery and products! Thank you very much to the Team for all their efforts to get this out to my friend quickly.”

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Posted 2 years ago

“I sent this gift to my sister Sandra. She loved it but had trouble opening the bottle.🤭”

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Posted 2 years ago

Many thanks for your review, we are pleased to hear it was well received. Sorry to hear it wasn't easy to open! We will monitor any other feedback mentioning this in the future and adjust accordingly. Best wishes, Letterbox Gifts

Posted 2 years ago

“I have had no notification that this was delivered to the designated person.”

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Posted 2 years ago

Dear Joy, Thank you for your comments. The tracking should have come automatically to your email via Royal Mail. We're ever so sorry if this didn't come through or went to a spam folder. I have sent this to you now via email. The parcel is showing as delivered on 3rd March, the day requested when ordering. Do let us know if we can help anything further and do not hesitate to get in touch with us directly with any queries in the future. Kind regards, Eleanor

Posted 2 years ago

“I ordered some valentines brownies for my other half for Valentine’s Day and was appalled to see this message written on my card to him. What a disgusting message to have on cards being send out to customers on Valentine’s Day. Inappropriate. Will not be ordering again. Unacceptable.”

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Posted 2 years ago

“Great idea as didn't need to worry about whether anyone would be home when the post arrived.”

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Posted 2 years ago

“The gift was delivered exactly on time. The tracking was accurate. The gift was beautiful and much appreciated by my sister in law. A brilliant gift and a brilliant company. Thank you.”

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Posted 2 years ago

Thank you for leaving such a lovely review, I will pass on your kind words to the rest of the letterbox team. Best wishes

Posted 2 years ago

“This arrived on time and was easy to arrange from Australia as a gift.”

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Posted 2 years ago

Many thanks for taking the time to leave a review, we are pleased that we we're able to help you send some love from down-under! Thanks, Letterbox Gifts

Posted 2 years ago

“I bought a new home gift for my daughter and she was really pleased with it. Very prompt and helpful service 👍”

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Posted 2 years ago

We are pleased to hear that the gift set was well received, this particular gift set has been updated recently so it's lovely to hear positive feedback. Best wishes

Posted 2 years ago

“The product was great but was missing the gift card/message so the recipient didnt know who it was from.”

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Posted 2 years ago

We are sorry to hear that the message wasn't included in your gift set and for any inconvenience caused. We hope the recipient was still able to enjoy their gift. Best wishes - Letterbox Gifts

Posted 2 years ago

“Gift arrived at destination within 4 days of order. All items satisfactory and Contents have been enjoyed by the recipient.”

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Posted 2 years ago

“Delayed delivery so we missed our date for present but nice item, a bit disappointed overall and not likely to use again.”

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Posted 2 years ago

Dear Rose, Thank you for your review. I have checked your order can see it was dispatched by Royal Mail Tracked 24 service but unfortunately, it does look like Royal Mail delivered the following working day. Many apologies for the slight delay but we're pleased to hear you were happy with the gift itself. Let us know if we can help with anything in the future. Many thanks, Eleanor

Posted 2 years ago

“Very good, my granddaughter loved the gift, quick delivery.”

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Posted 3 years ago

“A gorgeous gift for my sister! Lovely products that arrived promptly and packaged beautifully.”

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Posted 3 years ago

Thank you for leaving a review Jo, we are very pleased to hear that your sister enjoyed her Letterbox gift. Best wishes

Posted 3 years ago

“Amazing gift selection, always reliable and beautifully presented!”

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Posted 3 years ago

Thank you for your lovely review, we appreciate your kind words. Best wishes, Letterbox Gifts

Posted 3 years ago

“This was purchased as a birthday gift. It was delivered safely on the correct day. My daughter in law was delighted and said they were the best macarons she had tasted.”

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Posted 3 years ago

Many thanks for your lovely review. We are pleased to hear the macarons arrived on your preferred date.

Posted 3 years ago

“I never actually saw the gift but the recipient was delighted with it. She said it was everything she needed as a new mum and made her feel special.”

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Posted 3 years ago

“I sent a letterbox gift to a good friend of mine and she loved it. It was a delivered on time too. Definitely will gift again. Thank you”

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Posted 3 years ago

It's wonderful to hear that you would use our Letterbox Gift service again. Many thanks for taking the time to leave a review. Kind Regards, Letterbox Gifts

Posted 3 years ago

“Ordered the gin tasting gift box - the recipient was very happy, it's a very pretty gift box and delivered very quickly (for free)!”

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Posted 3 years ago

Thanks for taking the time to leave a review. We are pleased to hear that the gift was well recieved. Best wishes, Letterbox Gifts x

Posted 3 years ago

“Beautifully presented, so posh looking. smelt really lovely too! Lovely the fact that everything was labelled with birthday quotes; 'birthday brew', 'birthday wishes', 'birthday kisses lip balm', Happy Birthday on the chocolate and the matches were fantastically stored in a bottle labelled 'Let there be light' . Everything was then laid on shredded packaging and tissue paper wrapped, then placed in a sturdy box to go through the letterbox - and then i find out i will receive one a month for 3 months - what a beautiful gift thank you.!”

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Posted 3 years ago

Many thanks for your lovely detailed review, we are so pleased to hear that you enjoyed the gift set and all the smaller details of the design. Best wishes, Letterbox Gifts

Posted 3 years ago

“I have been using and recommending letterbox gifts for 2 years now. I love the changes they have made to the engagement shoot box! continue to be great! :)”

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Posted 3 years ago

Letterbox Gifts is rated 4.7 based on 1,687 reviews