Letterbox Gifts Reviews

Name: Letterbox Gifts
Address: Unit 1, Bagshot Street, Sheffield, Unit 1, Bagshot Street, Sheffield, Sheffield
Rating: 4.69

4.7 Rating 1,687 Reviews

93 %

of reviewers recommend Letterbox Gifts

4.7

Based on 1,687 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Letterbox Gifts:

Letterbox Gifts produce beautiful letterbox friendly gift sets containing British-made products, each being hand-wrapped in our workshop in Sheffield. They are designed to be delivered straight through standard letterboxes to avoid any annoying trips to the post office! There is a Letterbox Gift for every occasion, with each gift set coming with a complimentary greetings card which can be personalised with your own message. Letterbox Gifts also offer subscriptions, where a different Letterbox Gift comes through the door each month.

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Letterbox Gifts 5 star review on 16th June 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recipient happy with gifts, will use again”

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Posted 3 years ago

Many thanks for your review, it's wonderful to hear that you would order from us again.

Posted 3 years ago

“A fantastic gift, high quality product, presented beautifully. I ordered this gift late and it was delivered the next day, very efficient and reliable customer service.”

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Posted 3 years ago

Many thanks for the review Janine. We are pleased to hear your gift arrived on time and that you had a positive experience ordering from us. Best wishes, Letterbox Gifts

Posted 3 years ago

“Have used Letterbox Gifts many times to send various gifts and they always arrive on time, everyone who receives them says they are beautifully packaged and lovely products. I love the fact that you source artisan ethical products, so very happy with your company and will continue to use you and recommend you too, thank you.”

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Posted 3 years ago

I have shared your review with our Letterbox Gifts team and we are all delighted with your feedback! Many thanks for your comments, we are very pleased to hear that you highly rate our product and packaging. Thank you for being such a supportive customer.

Posted 3 years ago

“Very quick service delivery the next day. However couldn't find a way to order two boxes to the same address with different messages. Though this was probably my lack of skill. Ordered them separately and service fab if took me longer.”

Helpful Report

Posted 3 years ago

Thanks for your feedback and review Sarah. With ordering multiple gifts to either the same or different address there is no quick way around unfortunately. You are welcome to order multiple items together and then amend by contacting us via email or by making a clear note in the box where you'd add the greetings message, highlighting which message and greetings card you'd like in each gift. Hope this helps for next time.

Posted 3 years ago

“Easy to use website, ordering easy, gift was delivered on the date I asked and although I haven't yet seen the recipient, I understand she was very pleased with the gift.”

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Posted 3 years ago

Many thanks for your review Margaret. It's great to hear that you had such a positive experience ordering and receiving your gift set. Best wishes, Letterbox Gifts

Posted 3 years ago

“Delivery was quick and as I got it as a gift, she simply loved it! 🙃”

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Posted 3 years ago

We are very pleased to hear the recipient enjoyed their Letterbox Gifts. Thanks for your review Mayara

Posted 3 years ago

“Fantastic service value for money and very good website, such a great surprise when delivered to family and friends makes me feel happy X”

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Posted 3 years ago

Many thanks for leaving a review Ann. It's wonderful to hear that the recipients enjoyed their gifts and we've helped you spread a little joy! Best wishes, Letterbox Gifts

Posted 3 years ago

“Easy to order and lots of choices. Good communication and excellent service. Sent to a friend after I had received a letterbox gift as I was so impressed”

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Posted 3 years ago

It's lovely to hear from customers who have received a gift set and went on to order from us. Thank you very much!

Posted 3 years ago

“This is a beautiful gift set that is the perfect present to give to friends/family.”

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Posted 3 years ago

Thank you very much for leaving a review. We are pleased to see you liked the gift set. Best wishes

Posted 3 years ago

“Wanted to send a gift to my sister and as i wasn’t sure if she would be in , this was an ideal gift . It arrived in good time and she loved it . Great choices and good prices .”

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Posted 3 years ago

Many thanks for your review Janet. We are pleased to hear that delivery was prompt and the gift well received.

Posted 3 years ago

“Prompt delivery and my friend was delighted with her gift. She loved the packaging as well as the contents. Excellent all round.”

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Posted 3 years ago

Many thanks for your review Helen. We are pleased to hear that the gift was well received. Best wishes, Letterbox Gifts

Posted 3 years ago

“Speedy delivery, very good product. Given as a gift and it was very well received”

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Posted 3 years ago

Thank you for your review Aimee, It's lovely to hear that the recipient enjoyed their gift.

Posted 3 years ago

“Great communication, swift delivery and amazing products. I highly recommend.”

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Posted 3 years ago

Many thanks for leaving a review. We are very pleased to hear that you'd recommend our gift sets.

Posted 3 years ago

“Great way of sending a gift to yourself or someone else. My item arrived the next day.”

Helpful Report

Posted 3 years ago

Many thanks for your review. We are very pleased to hear that your gift set arrived so quickly. Best wishes, Letterbox Gifts

Posted 3 years ago

“Didn't arrive on the day I chose but otherwise ok.”

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Posted 3 years ago

Thank you for taking the time to leave a review. We would be happy to take a look in to why your order didn't arrive on the day you wished if you could get in touch with our customer service team. Best wishes, Letterbox Gifts

Posted 3 years ago

“They do what they say they will do. They are kind and helpful. Who could ask for more?”

Helpful Report

Posted 3 years ago

Thank you for leaving a review. We are very pleased to hear that your experience of using Letterbox Gifts was a positive one. Kind Regards, Letterbox Gifts

Posted 3 years ago

“Delivery was super quick, my friends love their gift boxes and have been raving about how lovely the candles smell. Would highly recommend Letterbox Gifts and will be using them for future gifts.”

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Posted 3 years ago

Many thanks for your review Katherine. We are pleased to hear that the recipient enjoyed their gift set. The candles do smell really great!! Our office always smells beautiful too. Best wishes, Letterbox Gifts

Posted 3 years ago

“Orders both whatI expected. Had an inquiry about one of the orders, but dealt with quickly.”

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Posted 3 years ago

Thank you for leaving a review. We are pleased to hear our customer service team were able to help with any questions you had. We hope the recipients enjoyed their gift sets. Best wishes, Letterbox Gifts

Posted 3 years ago

“Looked good on arrival and was delivered on the date I requested which was super fast. Very pleased such a great idea will use again. Thanks”

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Posted 3 years ago

Many thanks for leaving a review. It's brilliant to hear that the Letterbox Gift set arrived with you promptly and that you'd consider buying from us again. Best wishes, Letterbox Gifts

Posted 3 years ago

“Delighted to discover these gifts, but rather prices!”

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Posted 3 years ago

We're glad you managed to find us too Maureen. We are working on growing our range to ensure we cater to a wide range of budgets. Best wishes, Letterbox Gifts

Posted 3 years ago

Letterbox Gifts is rated 4.7 based on 1,687 reviews